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A-1 Appliance Service

Appliance Repair Technician · Amarillo, TX

Residential
Active

DIRT Score Breakdown

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37 reviewsView on Google →

3.7

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Great service, faster than I expected. The only drawback was the office lady neglected to tell me it's cash or check only, so I had to do some scrambling. I'm hoping not to need repair service again any time soon, but if I do, I'll be better prepared. Tony was professional and got my fridge running quickly. I was especially pleased that he had the parts with him and I didn't have to wait for one to be shipped.”

Bridget Hefner

“Excellent service. They had someone at my home less than three hours after I called. The repair man was very professional and explained everything he was doing. Also, their rates are very reasonable. I highly recommend them, especially for emergencies like refrigerators.”

Tracy Black

“Man was professional and diagnosed the issue quick. What they failed to tell us on the phone is the service is a whopping 110$. It would of been nice to know ahead of time especially with them not taking card.”

Eric Montoya

“Tony came out twice to attempt repairing my 4 yr old dryer. He charged me $90service call & said if it didn’t stay fixed to call him. I did so as it still had the very same problem. He wouldn’t refund my money or come back. It’s certainly not my fault he has no talent !!! I definitely won’t recommend this company. Terrible business practice.”

Pat Robertson

“Was out here in Canyon for my sons WT game and their fridge was not working called A-1 up and they came out same day and had it working in a few mins had all the parts he needed on his truck. Great service!!”

Tee Vee

“I had an older man by the name of Tony come out to look at my fridge for a repair and he was EXTREMELY unprofessional. He dropped juice and other food out of my fridge onto the floor and told me I needed to mop it up and he then proceeded to roll his eyes at me and when I asked him to look at my control panel about the ice machine he said well that would have to be "another" call even though it is part of the fridge. His mannerism was just really rude and unprofessional. I'm very disappointed 😞”

Robin Ross

“They have serviced our appliances for years. They're always fair and honest. If we didn't a new appliance, they told us. Another company in town told us we needed a new dishwasher. A-1 coached me over the phone, and sure enough, it didn't need replaced!”

Marco G

“Great service these people really know how to take care of used and new appliances. Help save money and they get the job done fast. I like it because they actually answer the phone and get with you right away and make things right.”

JP Gwinn

“Absolutely the worst ever! The repairman “Tony” was rude and broke the ice machine. He decided that scrubbing it with a scotch pad was “fixing it”. Broke the machine then slammed the door when he refused to fix it. Will NEVER use them or recommend them to anyone ever. DO NOT USE!”

Wes Brown

“Had a younger gentleman come over this afternoon to resolve an issue with water leaking. He was polite and professional and charged a fair rate. I'll use them again.”

James Staniswalis

“Don’t waste your time.”

Myra Marquez

“Have had them work on our stuff at our shop and home for years. Always fair and honest. Would recommend them to anyone.”

Brandy Waugh

“Very Nice gentleman. Was right on time. Got my big refrigerator going again. It's so quiet now to. Will use A-1 Appliance Service again.”

Susan Bilbrey

“They had what we need They were very nice I will be doing business with them for now on”

Leticia Valdez

“Very professional polite and understanding I do recommend them thank you”

Jose Gonzales

“Amazing info from the lady at the desk. Also had my party in stock.”

John Hayward

“We ordered a part and now they won't answer the phone and they are not open! Not good business!”

Debra Vaughn

“Very rude over the phone. Will never do business with”

RPM Pest Services

“Great service. Quick to respond.”

Grover Martin

“Probably good washer and dryer from now and very nice people”

Colinda Abshire
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