A-Accurate Appliance

A-Accurate Appliance handles appliance repair and installation out of Amarillo, Texas. Tim Radney runs the day to day work as the son of longtime owner Roger. The company serves as the factory authorized servicer for luxury lines including Sub-Zero, Wolf, Cove, Miele, Viking, Thermador, Scotsman, Asko, Aga, Fisher & Paykel and Bosch. They also take on standard residential appliances and perform both repairs and new unit installations across the Texas Panhandle.

Customers bring them jobs on refrigerators, dryers, ice machines, ovens, microwaves, washers and wine coolers. Tim has fixed Sub-Zero units that kept homeowners from buying replacements, restored ice machines to full production, sorted microwave problems with full explanations before leaving, and handled dryer and washer repairs after other techs could not. Reviewers note he listens to what owners have already tried, orders parts in advance when possible, and gives direct advice on whether further work is worth the cost.

They answer calls quickly, often the same day or next, and show up inside the scheduled window. Tim keeps homeowners informed on part arrival times, works without leaving a mess, and charges for only what is needed. The business covers Amarillo and the surrounding Panhandle region with regular weekday hours and weekend responses in some cases. Reviewers mention clear phone advice at no charge and fair pricing on completed jobs.

The company holds a 4.5 rating on its Google listing. Recurring comments cover Tim's knowledge on luxury brands, on-time arrivals, and straightforward communication during service calls. A smaller number of reviews note problems with parts charges after the fact or last-minute schedule changes.

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“I had a wonderful experience with the appliance service, and I especially want to recognize Tim for doing such a great job repairing my microwave oven. He was professional, knowledgeable, and courteous, and very thorough. He took the time to explain what was wrong and made sure everything was working properly before he left. It's refreshing to have someone take pride in their work and cares about providing great service. I really appreciate Tim's help and would definitely recommend him to anyone needing appliance repair. I will absolutely call them again if I need service in the future!”

“Tim was able to repair my Subzero saving me literally thousands in replacement costs. He showed up on time and kept me informed of timing of the parts order. Definitely will use him again!”

“A-Accurate is the only company I will use to service my appliances. Tim is a true craftsman to his trade. A rare find these days. He is courteous and respectful while working in my home and he has a superb work ethic. No nonsense, straight to the problem with an expeditious repair. I highly recommend A-Acurate!”

“I’ve had a great experience with A- Accurate Appliances. Tim has worked on several of my kitchen appliances, and every time he’s been reliable, communicates clearly, & has done a great job at servicing and fixing my appliances!”

“Tim pre-ordered parts for my fridge based off of a phone conversation, (110.00) the fridge didn’t need the part ,I was charged for them and told if I wanted to return them it would have a restocking fee and freight charge so I wouldn’t even get back 50 dollars. ( I was told this at the time of service, not the phone conversation) He walked into the house and immediately told me if it was froze up it wasn’t covered under warranty, I advised him it isn’t frozen up, the motor still engages, from everything I’ve looked up if its frozen it doesn’t engage. We had also done a fridge buddy and used hot water as a process of elimination ourselves to make sure it wasn’t frozen up. They started taking the fridge panel off and standing on my countertops with shoes on to take it off. It was a clogged water line into the fridge, how do I know this? Tim put the main fridge water line into his mouth and blew it out, no can of air or an air compressor, his germ filled mouth. The water/saliva went all over the interior of my fridge because he didn’t have the new filter I bought attached to the fridge at the time.When he blew it out a 2nd time it choked him and he spit it out all over the top of my”

“Great Experience! Learned so much about my ice machine. They were able to fix a couple things. Got on six month schedule. So thankful!”

“These guys are awesome! Tim diagnosed the problem with my under counter ice machine in about 5 minutes. It’s making ice like it did when it was new. They do what they say and show up on time! I highly recommend A-Accurate Appliance!!!”

“As someone who likes to repair their own appliances and devices I had to admit that I couldn't figure out my refrigerator problem and called to talk with Tim. He patiently listened to the diagnostics I had run and recommended other things to try. In the end it was a sealed volume issue and the repair would cost as much as a new fridge. I very much appreciated his patience and advice offered at no charge over the phone.”

“Fantastic service! Actually got our Sub-Zero Wolf refrigerator running again after others failed before him.”

“I am so impressed with the prompt response & service my family received! My kiddos live with us & my grandson was born Thursday, my dryer went out on Friday. Tim contacted me on Saturday after I left a message. Very polite & courteous. My dryer was fixed & in operation by lunch on Monday! So impressed! Highly recommend!”

“I have been using A-Accurate for years and have always trusted Roger's ability to diagnose and repair every appliance over the years. I was extremely happy to see Roger's son, Tim is helping take over his business. Tim came to repair my oven yesterday. He went over and beyond to help me with my issue, I will always call A-Accurate first for appliance repairs!!!”

“I have been using Roger for many years and I have never had one complaint about his service. He is prompt, courteous, never leaves a mess, and advises me the best options on the repair. His son, Tim , is just like his Dad and it is a pleasure doing business with both of them!”

“Dryer went out on Thursday. I called to set up an appointment with A-Accurate Appliance Thursday to repair my dryer on Friday between 4-7 PM.. A-Accurate Appliance stated there would be a $30.00 cancelation fee if I canceled the appointment and I excepted their terms. A Friday morning call stated they canceled my appointment due to lack of Techs and wanted me to reschedule my appointment. I rescheduled on Friday afternoon for Monday between 2-5 PM. On Monday morning again A-Accurate Appliance canceled due to no tech available to service my dryer. They DID NOT PAY me a $30.00 cancelation fee as they requested. If they demand a cancelation fee for their time why don't they consider my time? I will never use this company and would not refer them to anyone either.”

“Had him come by and repair a dryer, washer, ice maker, and wine cooler. They showed up when they said they would and fixed everything but the washer. Gave me good advice that it wasn’t worth what it would cost in parts. Very happy and we’ll definitely call them again”

“These guys are wonderful, nice and professional! They came in and made sure my plumbing and electrical was correct before they install a new range and vent hood! Highly recommend!!”

“The A-Accurate Appliance team was incredibly helpful when installing our new appliances! They truly went above and beyond when taking care of us! We highly recommend them!”

“Great company!!! Best part is the options Tim has to offer on repairs all the way up to replacing the unit! Lucky mine was repairable.”

“Fixed our wolf appliance and was on time 👍”

“Tim is VERY professional. Great work at a fair price. I highly recommend them!!”

“Don't use these people. Owner is a hot head and cant take "no" for an answer.”