Amarillo Appliance Repair Experts
Appliance Repair Technician · Amarillo, TX
About
Amarillo Appliance Repair Experts handles appliance repair and sales in Amarillo Texas. Tom runs the place and takes care of fixing washers dryers refrigerators and similar units while also buying selling and trading used appliances. The work covers home service calls along with delivery of purchased items and advice on whether a repair makes sense.
Customers describe Tom arriving fast to get a fridge running again on a Saturday evening after a late call. Ernesto handled washer and dryer jobs that restored proper heat. Other fixes included quick replacement of a dryer door part at no charge and swapping out a machine that failed to spin for a better unit. People bought matching washer dryer sets or single appliances like ranges and fridges that kept working without issues for extended periods.
The shop answers calls promptly and provides phone guidance at no cost when possible. Tom stays direct about repair costs versus replacement and keeps prices reasonable without pushing unneeded work. Delivery runs on schedule for purchases and some sales include a thirty day guarantee. Service stays focused on the Amarillo area with attention to honest assessments even when no purchase happens.
Reviews show a Google rating of 4.5 from 63 entries with frequent notes on quick reliable fixes and straightforward dealings though a few raised concerns over insects in one used fridge or tense warranty talks. Recurring comments cover fair pricing and solid used appliance performance. DIRT Score 4 from reviews on Finds.
DIRT Score Breakdown
63 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Great Place!!! Great Service!!! Washers and Dryers That Actually Get HOT!!! Very Good Quality!!! If You Ever Have Any Problems? Ernesto, Will Come Out And Fix It For You!!! Very Professional, Very Happy!!! Why would you shop anywhere else for appliances? This place is "Thee Best!!!" Lowest Prices!!! Great Service!!! Very Honorable Christian Establishment ✝️ God BLess YaLL Sooo Much For Taking Care Of Our Appliances For Years Now!!! Amen Hallelujah Jesus Amen ❤️ 🙏 🙌”
“Not sure if it was Tom I spoke with but he was a taller man. I came to the store urgently needing a replacement for my dryer door strike, a small part that ALL the appliance stores in Amarillo could not provide me. He quickly found me my replacement and was willing to give it to me for FREE! After such kindness the least I could do is ask anyone with appliance needs to please consider supporting this man’s business!”
“Best people I’ve ever dealt with. Honest to a fault, so much so that Tom made no profit from us. The first machine we bought did not spin well and these guys picked it up and replaced it with a nicer unit. Outstanding. Please go there.”
“I bought all my appliances (gas range, refrigerator and washer/dryer) almost two years ago and they are still running great!!! I recommend him all the time. Thank you sir for taking care of me”
“This PRO is an absolute legend! Realized my fridge was busted at about 4:30 in the afternoon on a Saturday. A SATURDAY?! What to do? Called the guy, and less than an hour later... Fridge saved! Fair price! Friendly service! By 5:15 PM, Tom had my fridge working again. I'll reiterate: ON A SATURDAY EVENING. Less than an hour after I realized the thing busted. Honestly - With Tom's prices, professional demeanor, and prompt, personable service - I'm not sure how the guy stays in business. He's a rare jewel. For real.”
“We got a great matching washer and dryer set for a great price! The delivery was on time and very quick. The set looks almost brand new. We will be recommending Toms to our friends. Thank you Tom!”
“Very good appliances, and Tom is very honest about what needs to be done. He buys sells and trades appliances, but if it isn't in his skill set he's up front about it, and also will tell you whether your problem appliance is worth repairing or replacing even if you ate not buying anything from him. Very honest his prices are reasonable and we won't waste your time or lie to you. If I have something that breaks he's the first place I go to.”
“Needed a new garage fridge. They didn’t try to sell me something I did not need. We bought a dryer from them last year and it has been great.”
“I bought a used AC window unit here 10 years ago for $30 that they said they recharged and repaired and it still works great to this day.”
“Very surprised by the treatment my wife recieved today whe she went into the store to inquire about a possible refund/replacement on a dryer that I purchased on the 24th of October. The owner of the store stated that we were near the end of our 30 day warranty (which was incorrect) and that there was no refunds, that the dryer needed to be examined to see if it should be repaired or if we needed a replacement. He started yelling at my wife stating that his employee never said we could have a refund, and that he wanted to know if he needed to come move into my home for a month to watch the dryer to see if it was acting up. My wife asked him if she needed to call me, and he told her to "go call your husband". She left the store to go to the vehicle, he came out five minutes later and told her that he observed the dryer shutting off as we stated that it had been doing. While we did get a replacement dryer at the end of the day, it's incredibly frustrating to me for him to treat my wife with such a condescending attitude, and to treat paying customers that had a legitimate issue with such disrespect. Will not be going back to his store, and while we had good service in the past with r”
“Nice people. However, the refrigerator that we purchased was INFESTED with roaches. I've never seen one in my life before this. It smelled like cigarette smoke and they had used white-out to cover the rust around and under the ice dispenser. It runs fine (as do the roaches). I will never expect any less from now on when purchasing a used appliance.”
“Tom is a stand up guy. My washer needed a repair he came out immediately and fixed it. Now working great!”
“extremely reliable - delivers and services the appliances he sells. He goes through them and makes sure they work before selling. I would definitely buy another used appliance from him.”
“Recently had a fridge go out. Called Tom asking if he did home call repairs, and he told me what to do over the phone for no charge. Thank's Tom!”
“Tried to call them to set up new business with them, was on hold for 10 minutes then got hung up on.”
“Got a great used washer from them, they do deliver and that's great. The washer has been working great. I will go back.”
“Very professional and knowledgeable about his craft/business. No doubt about pricing and service beating the competition. Thanks Tom!”
“Good pricing on reconditioned appliances. Owner and manager very attentive to our requirements”
“I have purchased several appliances from Tom for residential rental homes. I liked his 30 day guarantee and honest service.”
“This is THE PLACE to get a fair deal with good working appliances. My go to when I need to replace a appliance”
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