Black Diamond Appliances

Black Diamond Appliances runs appliance repair and sales from Amarillo Texas. The shop fixes washers dryers refrigerators freezers ovens stoves ranges cooktops dishwashers and ice makers. They also buy used units sell refurbished ones and handle trade ins for local homeowners. Israel and Caleb cover the work across Amarillo Canyon Hereford Borger Pampa Dumas Plainview Tulia Claude and Panhandle communities.

Homeowners bring them leaking washers that need new pumps dryers that stop turning refrigerators that lose cooling and dishwashers that quit mid cycle. Israel arrives the same day takes the machine apart replaces the bad part and shows the old piece to the owner before he leaves. The crew also moves and levels washer dryer sets installs them and runs tests to confirm everything works. One call came near closing time and the tech stopped his own car repair to handle the appliance job on the spot.

Calls get answered fast with techs often showing up within a couple hours or the next morning. Prices land lower than other shops in the area and the work stays straightforward without extra trips. The men explain the problem clean up the floor and make sure the appliance runs before they head out. Service reaches all the listed Panhandle towns with the same quick response.

Reviews give the shop top marks for speed and fair charges with Israel named often for showing up same day and finishing the job right. Customers note the crew stays polite explains repairs clearly and leaves the place tidy. DIRT Score 4.6 from 34 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Absolutely amazing service. Same day delivery and the most courteous, friendly guys I've ever met. Checked everything from top to bottom, warranty included. I highly recommend to anyone.”

“They were really great. Come to our house connect everything for us and they stayed there makes sure everything working how it suppose! 10 out of 10 for sure”

“The man was under a car, in the middle of a major car repair when I showed up close to closing time. He stopped what he was doing to help me out with my appliance repair. It was refreshing to receive such generous service from a service shop in an era where the customer nor their needs don’t necessarily come first anymore. This business rates more stars than I can count.”

“I bought a washer and dryer from Black Diamond and was given a 30 day warranty. My washer was having an issue and I contacted Israel who came the same day to fix the issue right away. I'm very satisfied with the customer service and the overall service. Thank you Israel!”

“After calling down the list to find help, I was losing hope of finding anyone competent or available. We were extremely fortunate to get their help with our dishwasher. Super knowledgeable and affordable. The gentleman who came to our house was very personable and had us fixed up in no time. Would definitely recommend!”

“Isreal was really great. He repaired our dryer quickly. Would definitely recommend a 10 out of 10 and use them again!”

“He was very efficient and didn’t waste any time! Took my dryer apart quickly. Took out many screws and knew where each screw went when putting my dryer back together! Very clean; I didn’t have to do any clean up when he left!!”

“They came quick. Fixed it and did a great job. Reasonable price and friendly. I would highly recommend Isreal.”

“When we meet them , they were very friendly ,polite and helpful.. They helped us and made sure that we were comfortable by offering us something cold to drink with it being so hot out that said a lot... Israel went out of his way diagnose our appliances and was very reasonable with the pricing. I highly recommend these guys, they're Honest and trustworthy guys.”

“Came out to my daughter's house and fixed her dryer in 30 minutes very respectfully and very professional I will recommend him to anyone”

“Very fast and professional!! Was able to figure out what was wrong with my refrigerator and got it fixed and back running!!! I am very happy with their service and definitely recommend them to friends and family!!!”

“They responded quickly and had both my oven and dishwasher fixed in no time. Pricing was fair, and they were friendly and professional. Highly recommend.”

“Quick service from a friendly tech! Would definitely recommend to anyone needing an appliance repair.”

“We had a refrigerator go out on us, we called these guys around 1 and they were able to come out not even 2 hours later. They solved our issue right away and the charge was reasonable. I highly recommend these guys if you have any repairs that need to be made.”

“Called to get our washer checked out because it was leaking water from the bottom and they came out right the next day, it was fast and easy fix and their prices for the service fee are WAY lower than all the other places we called!!! I highly recommend!”

“I cannot recommend Black Diamond Appliances in Amarillo enough! They recently moved my washer and dryer from my old home to my new home, and they absolutely went above and beyond. The team was incredibly fast, efficient, and friendly throughout the entire process. They didn't just drop the machines off. They installed everything perfectly, took the time to check the leveling, and made sure everything was running smoothly before they left. Their customer service is top-notch, and it is rare to find such dedicated and careful movers these days. There is absolutely no one else I’d recommend for appliance moves or services. I will definitely be a recurring customer for all of my future appliance needs.”

“If you need appliances to go Black Diamond Appliances. Isreal and Caleb are simply the BEST! Honest and fair! QUALITY MERCHANDISE AT A FAIR PRICE!!!! Will definitely be back (hopefully not soon lol)”

“Israel came out and fixed my washer the same day. Super friendly and professional. Cleaned up after himself and even showed me the bad pump and why it had gone bad. I will definitely use Black Diamond again! Thank you Israel!”

“I would highly recommend using this company for all of your appliance repairs. They are quick, reliable, and do great work!”

“Great customer service and affordable prices, got a dryer and it works perfect.”