Appliance Recovery-Appliance Repair
Appliance Repair Technician · Arlington, TX
About
Appliance Recovery handles appliance repair out of Arlington, Texas. They service all major brands and cover refrigerator repair, washing machine and dryer repair, dishwasher repair, microwave repair, oven repair, cooktop repair, ice maker repair, wine cooler repair, garbage disposal repair and trash compactor repair. The company offers same-day service across Arlington, Fort Worth and the broader DFW area with a one-year warranty on parts and labor. Customers reach them at the listed number or through their site to book visits in cities such as Hurst, Burleson, Grand Prairie, Mansfield, Euless, Bedford, Keller, Grapevine, Southlake, Denton and Irving.
Reviewers describe fixes on leaking washers where Christian ordered parts and stopped the leaks on older units. Wade and Surge handled appliance issues with clear explanations on what needed replacement. Victor restored function to a refrigerator ice maker that had stopped working. Will addressed dryer problems and fridge repairs on site using parts carried on the truck. Alvin and Jed resolved washing machine faults that caused long cycle times or flooding, while other calls involved clogged dryer vents or cooktop and oven faults that techs traced and corrected the same day.
Reviewers note quick scheduling often the same day with techs arriving within hours after the call. They send texts about arrival, explain the issue found and what part fixes it, and clean up after the work. Service reaches the listed DFW cities with fair pricing called out in many cases. Some mention a diagnostic fee near one hundred forty nine dollars that applies before repairs begin, and techs sometimes return the next day if a first fix does not hold.
They hold a Google rating of 4.7 from 391 reviews. Common topics include fast response, professional technicians who explain repairs and stock parts for quick fixes, along with some mentions of high diagnostic costs and questions about thorough testing.
DIRT Score Breakdown
394 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Sometimes you think the place with a fee might offer something that the other places without it don’t- better availability, reliability, higher standard of care. This is not the case. Original Review: 2 Stars Look, they were cool and it took about a week from consult to repair, but it would’ve taken 5 minutes to ask us to help him drain the washing machine instead of flooding our furnished garage, and if it was a mistake to mention it to us when he said we were good and left lol Here is a photo of your magnet, and I left the review 20 minutes after your guy left. This review was not left erroneously.”
“Absolutely love these guys! Christian was our repairman, and he diagnosed the problem with our 25-year-old washer pretty quickly. He ordered the part, assembled it, and fully took care of the leaks. Very friendly company, and very professional. Very up-front with pricing. It's great to be able to use our washer again! Going to the laundromat was getting old! Will definitely call them the next time something else breaks down!”
“Wade and Surge are 2 of the nicest and informative service Technicians that I have ever had the pleasure of meeting. I would recommend them and their service company to any and all appliance owners without hesitation. I rate them and their company very highly for professionalism and customer service.”
“They were very prompt with scheduling and were able to repair my dryer that same day. The Tech was knowledgeable and actually showed me what the issue was so I understood what was being replaced. Definitely recommend them!”
“Be prepared to get hit with hidden costs. Their so‑called “diagnostic fee” is $149—higher than anywhere else I’ve ever dealt with—and then they tack on a hefty tax that they conveniently never mention when you schedule service. What really crosses the line is how the technicians operate. They don’t run a single test. They glance at your appliance for a few seconds and magically “know” the problem, then jump straight to a repair quote in the $2,000 range. No verification, no actual diagnostics, nothing. If you’re going to charge premium prices, the bare minimum should be actually diagnosing the issue instead of guessing. Between the upfront fee, the surprise tax, and the outrageous repair estimates, you’re better off buying a brand‑new appliance. This business is absolutely not one I would recommend to anyone.”
“My experience was so awesome! Victor was polite, professional, knew what he was doing. So far our refrigerator/ice maker is cooperating. It’s working great!”
“This place is an absolute scam. I was quoted $149 to have a tech come out and tell me how much to fix my washer from leaking. He arrives and disassembles the washer, states he can’t find the source of the leak and quotes me $600 to replace the drain pump. I then ask if it’s possible the cap was just loose, to which he says yes and that was probably the issue. Then he tells me it’s $230 instead of $149 for the “labor” of him disassembling the washer. Reluctantly I pay it bc I just want him out of my house and lo and behold, he leaves and I run the washing machine and again my house is flooded. I call back and they can’t send a diff tech out for another week. Avoid this place at all costs”
“We called at 1pm on monday, technician was at our house at 7pm, repaired our dryer and left. We started dryer and it didn’t even dry one load then would not heat. Call the next morning and same technician was back at 4pm. At this point we were frustrated but also concerned what the technician’s attitude would be? Well we were very pleasantly surprised. He was great fixed again. But went way out of his way to figure out why the first fix didn’t last. Highly recommend this company they really really back up there work.”
“The entire process was seamless and took less than 24 hours. We needed our dryer repaired. After calling, we had a tech out within a few hours who fixed the machine as they stock parts. Pricing was fair and the tech was really friendly. It was refreshing to have a good experience as getting appliances fixed through other companies in the past has been a nightmare. Thank you.”
“Will was on time and called, as requested, before he arrived. He fixed our fridge for us and it’s working great now. The estimate was correct with no unexpected up charges. We’ll use them again.”
“From my call to make an appointment to when Will (my tech) left my house, I had superb customer service from Appliance Recovery. Will was on-time, very personable and confidently told me that my dryer issue was something he had the parts for on his truck and could fix with ease. Once Will completed the repair, he took time to explain what the issue was and how he repaired it. He was funny and really down to earth about appliance issues and repairs. I have used Appliance Recovery for over 4 years for any and all appliance issues we have had. I trust them to give me honest answers and complete each job professionally and accurately.”
“The tech Will did a great job. The Home Depot delivery techs were unable to install my new dishwasher. Appliance Recovery sent Will out the next morning. Fast and professional service. Highly recommended.”
“My dryer was taking to long to dry clothes. Christian was professional, friendly, and knowledgeabl. He explained what he was going to do and what he found. He found the dryer vent was clogged leading up to the roof vent. He explained the moisture wasn't able to be removed effectively causing longer drying time. I recommend Appliance Recovery. They are reasonably priced.”
“Alvin was extra busy on Monday, and arrived late, but he worked very diligently to repair my washing machine. He did an excellent job and left my appliance running like new. I will highly recommend him and Apliance Recovery whenever any of my appliances break. Alvin is very polite, knowledgeable and professional. 😉”
“A Tech was sent out and he arrived within the promised time. A text was sent to let me know of his arrival. He answered all of my questions and helped me understand what was wrong with my washing machine. I decided to buy a new one since that was more cost effective for my budget. I highly suggest using this service as they are everything they advertise.”
“I just used Appliance Recover Repair and would not recommend at all. My washing machine needed servicing and all the technician did was go through the codes of the machine and advise that all of the parts needed to be replaced. The technician was literally here for about 30 minutes and they charged a service fee of $129.00. All he literally did was look at his manual and look at the codes there was no sense of - trouble shooting or anything. I would save your money and google the codes yourself. I will be filing a complaint with the Better Business Bureau. I would understand a fee of $50-80 to just come out but not the $129.00”
“We purchased an appliance from a big box company. When they delivered, there was a part that wasn’t correct so they didn’t hook up. Left appliance and told me I’d receive a call in 24 hours and be put back on the install schedule. Called Appliance Recovery the following morning. They were there within 4 hours, installed and we were up and running. Technician was professional, knowledgeable and responsive. Would recommend highly! Thank you for your service!!”
“I called Appliance Recovery out to fix my washing machine. They scheduled me the same day and found the problem very quickly! Our service tech Jed was very nice and professional. He came back out the next day and had it fixed within 30 min. He was on time both days which is awesome. He also made sure to clean up any mess made. Would call them again!”
“My clothes dryer was not working. The next day Appliance Recovery came and fix the problem efficiently. They charged my a fair price. The technician Alvin did an exceptional job. I was impressed with his expertise and professionalism. I will use them again.”
“I was having an issue with the freezer part of my refrigerator. Christian came out and diagnosed the problem pretty much immediately and ordered the part. Once the part came in, he was back out to install it and got it running quickly . He explained everything from start to finish with what part was needed and where the problem was located. Very knowledgeable and no hidden fees. Very happy with the technician and company. Would use them again.”
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