Mr. Appliance of Arlington

Mr. Appliance of Arlington handles appliance repair work in Arlington, Texas. Max and Lee Allen run the company. They take on dishwashers, washing machines, dryers, stoves, refrigerators, ovens, and icemakers for homes and some businesses.

Customers call with machines that stop working without warning. Christian often shows up on time, checks the issue, explains what failed, and finishes the job while wearing shoe covers to protect floors. Abiel sorted out a dryer in under an hour after laying out the options. David fixed a refrigerator at a dental office and kept the workspace clean. Brandon got an icemaker running again in less than thirty minutes. Andre diagnosed a washing machine fast and left the area tidy. Some jobs needed a second visit when parts arrived, and a few owners like Bobby got the owners to honor work past the standard window because humidity caused the repeat problem.

Scheduling usually happens for the next day when a machine quits. Office staff calls back once parts come in and sets the follow up without much delay. Techs like James and Christian stay polite, answer questions on the spot, and give clear price quotes before any work starts. A few reviews note waits of a week or more for parts and quotes that ran several hundred dollars even for simple valves or hinges.

The company holds a 4.8 rating from 553 reviews. Most reviews mention technicians who explain problems well and finish jobs the same day. A smaller number point to repairs that needed extra trips or costs that came in higher than expected for the parts involved.

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“My experience with Mr A was awesome. My dishwasher stopped working suddenly and I was put on the schedule for next day service, to diagnose my dishwasher. My technician was knowledgeable and very easy to communicate with. He was friendly and polite, with great etiquette of being in a stranger’s home. The office staff was quick to let me know when the part was in and got me scheduled ASAP for repair. I will definitely utilize this service again!!”

“I could not be more impressed with the service provided by Mr. Appliance, specifically our technician, Christian. From start to finish, the experience of getting our washing machine repaired was completely seamless and stress-free.Christian arrived exactly on time, maintained a highly professional demeanor, and took great care to protect my floors with shoe covers. He quickly diagnosed the issue with the washer, clearly explained what went wrong, and provided a transparent, upfront price quote before starting any work.The repair was completed efficiently, and our washing machine is now working perfectly like new. It is rare to find a company that combines top-tier technical expertise with such outstanding customer service and integrity. I highly recommend Mr. Appliance and will specifically request Christian for any future appliance repair needs!”

“Abiel was great. He diagnosed the problem, detailed the issues with me, and gave me the best solution. He fixed my dryer in less than an hour. Will absolutely call again if I have any appliance issues.”

“Our stove ignitor went out a few months ago. They repaired it, and it was working great, but a few days ago my stove wasn't clicking on, so I called them. We were past the 10-day warranty window. Max and Lee Allen, Owners, honored the 90-day window even though it had passed. They sent out a tech and checked it out. Looks like humidity was the problem. 100% will use again! Highly recommend them.”

“They've come out at least 5 times, replaced parts, cost me $1100 & my refrigerator still isnt fixed. The techs are nice but doesn't matter if the repairs dont work. I've decided to just live with the leak than to call again until I read the review response under mine. So I'm going to keep calling until my refrigerator is ACTUALLY fixed. And to boot, they put 3 deep scratches on ny refrigerator!! I'd add pics but not an option.”

“This is my third time using Mr. Appliance (a different appliance each time). They are easy to schedule with. The technician explained the problem thoroughly each time. Washer and dryer repairs were definitely worth the money. I did not go forward with the refrigerator repair. After speaking with the technician, it seemed best just to purchase a new refrigerator.”

“Over Priced washing machine repair qoute: Water intake valve went bad. qouted 469.00 with a 10 percent discount so real cost of 516.00 for a 88.00 OEM valve (verified on LG website) and less than 30 minutes to repair whenever they schedule after 1 1/2 weeks of waiting. Washing machine pricing starts about 600.00. I called to try and negotiate a lower price and was not successful and told if I cancel I will pay 128.00 for diagnosis and shipping to return the part which cost this company more than the 88.00 LG price? So I'm in at 200.00 already.”

“From start to finish, our experience with Mr. Appliance was exceptional. The receptionist was friendly and helpful in scheduling the appointment. The technician, Christian, was incredibly professional and knowledgeable. He thoroughly assessed the issue with our washing machine and provided honest advice on whether a repair or replacement was the best course of action. The part arrived sooner than expected, and the Receptionist promptly scheduled a follow-up appointment to minimize our inconvenience. Christian’s attention to detail was impressive, even going so far as to wear shoe covers to protect our floors. While I can't say for certain if the repair cost was the absolute lowest, I believe it was fair considering the high level and quality of customer service we received. I would highly recommend Mr. Appliance to anyone in need of an appliance repair.”

“Quick and easy scheduling! Everyone was super friendly and helpful. Christian was our technician and he was super polite, knowledgeable, and efficient! Strongly recommend and will use them again! Thank you!”

“Andre was very knowledgeable and kept his work area clean. Mostly, I’m happy that he quickly diagnosed the problem & fixed my washing machine. Hooray for clean clothes!”

“Extremely impressed with this company and their customer service, communication, speed, and knowledge. They are my appliance repair go-to from now on.”

“I had a repair man come out today and he quoted me the price of $800 just for parts for the repair of my Viking oven which is only 4 years old. He told me the only problem was the hinges in the door and each hinge would be $400. I was shocked! But I trusted him so I went ahead and agreed to purchase them through Mr Appliance. After the repair man left I felt like $1100 (which was how much he charged me for everything) was way too much. I immediately called the Viking distributor myself and was able to get the hinges for $200 a piece. I called Mr Appliance office directly and asked to cancel my order that the repair man put in. It was less than 30 minutes after he left. I was transferred to a manager, Donna, and she said she was unable to give me a refund because she already processed the order. This is the most dishonest repair company I have ever dealt with!”

“Mr. Appliance of Arlington was fantastic! Christain was our service person and he was highly knowledgeable and friendly. He was awesome. Will absolutely use them again if needed.”

“After spending MONTHS waiting on a mediocre Home Warranty System and less than helpful technicians I decided to take matters in my own hands and call a REAL appliance repair company. I am dumping my “warranty” service and call on Mr. Appliance from now on, they solved my problem in a day! Thanks a bunch!”

“What a knowledgeable, friendly and speedy service person. We will definitely call Mr. Appliance again.”

“Christian came out to diagnose our repair issues, he was extremely polite and knowledgeable. He needed to order parts and come back another day to repair. He also provided advice on other maintenance that needed done. He is very interested in actually fixing the problem, not just putting a band-aid repair. I have been very happy with his service and would use this company again.”

“Very pleasant, professional, & efficient. Would certainly recommend to any of our friends or family. Thank you!”

“We had an excellent experience with Mr. Appliance of Arlington at our dental office, Ravi Doctor DDS. David, our service technician, was prompt, professional, and incredibly efficient. He diagnosed the issue with our refrigerator quickly and had it repaired in no time. David was courteous, respectful of our office space, and communicated everything clearly throughout the process. We really appreciated his attention to detail and friendly demeanor. Highly recommend Mr. Appliance—and David specifically—for any appliance service needs!”

“This company is amazing!! Brandon explained everything that needed to be done and by the time he left, less than 30 minutes later, the icemaker was working like new!!!”

“Excellent service from James this morning. He was professional and helpful, and not pushy at all. Highly recommend!”