PH Appliance Repair

PH Appliance Repair provides appliance repair service in Beaumont, Texas. The company sends out technicians including Ron, Ronald, Steven, and Robert to handle fixes on home machines such as refrigerators, washers, dryers, dishwashers, cooktops, ice makers, freezers, gas stoves, and drain pumps. Reviewers note that these technicians diagnose problems on site and complete many repairs during the same visit when parts are carried on the truck.

Customers report jobs that include restoring a refrigerator to running condition after it stopped cooling, repairing a washer that would not operate after years of use, fixing a dryer heating issue, replacing a front loader drain pump, and addressing problems on multiple appliances for the same household over time. Ron has been described as diagnosing issues accurately and completing work on dishwashers, fridges, and cooktops for long term clients. Steven showed patience while explaining a restoration plan to an older customer. Ronald and Robert have been credited with on the spot fixes that left machines working again at the end of the visit.

They answer calls and questions quickly, arrive when scheduled, and keep customers informed during the process. Pricing comes across as fair and reasonable in most accounts, with clear explanations of what needs to be done. Work extends to Orange, Jefferson, and Hardin Counties. A one year warranty on repairs is mentioned by several reviewers, though one account described a case where coverage on an ice maker part was not provided and alternatives were offered instead.

The reviews show a pattern of praise for knowledge, honesty, prompt arrival, and professional conduct, with nearly every entry at five stars. Topics that repeat include quick diagnosis, respect for the home, and willingness to explain steps while working. One review gave a single star and described a dispute over warranty terms. Google lists a 4.9 rating for the service.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Ron is very knowledgeable about all appliances, He showed me the problem . The price was very fair. I appreciate his honesty. He repaired everything from my dishwasher to my fridge and my cook top. I highly recommend his services. We have been using him for years.”

“PH Appliance Repair deserves a 5 Star Rating for a good reason, they are super responsive, thorough, and reasonably priced. The 1yr warranty on their work is another reason why I will be calling them the next time one of my appliances decides to take a “break” ❤️”

“Ron is very knowledgeable, responsive to calls & questions, got our fridge running quickly. Also very reasonable & honest! HIGHLY RECOMMENDED!!”

“Ron is an excellent repair technician. He is very professional and easy to work with. I give him 5 stars!”

“Steven was on time, patient with my 99-year-old mother, and explained the diagnosis and plan for restoration. Job Well Done. Will rehire!”

“Great service, quick response, correct diagnosis, had the part needed on his truck, professional and courteous.”

“Each time PH Appliance comes to my home: I feel safe- each worker has shown genuine and trustworthy character. They are considerate and kind- Very respectful in the small things in respecting another person's home. Personable- show a friendly attitude and somehow carries a conversation while getting the job done. And they always do a fantastic job quickly!! They have worked on my washer, dryer and dishwasher. They hold to their warranty and do whatever they can to get the most out of your money. They are honest with a heart for service. I would recommend them to anyone (and I do!) within the Orange, Jefferson, and Hardin Counties. Each time they have come out, I always think afterwards how thankful I really am to have found a trustworthy company as this one. I am thankful for their hard work and genuine good character.”

“Fixed exactly what was wrong. Quick. Knowledgeable. Good price. Highly rec.”

“Great service! I appreciate their communication, professionalism, and knowledge.”

“They claim to have a 1 year warranty but then do not honor it. When my ice maker failed under 1 year I was told it was too expensive for them to replace the part under warranty and the only option was to buy the part from them for a discount and install it myself. The “discounted” price was more than prices online. Then they offered installation for an additional $80, again not honoring the warranty.”

“The message you included was: From now on, PH Appliance Repair WILL ALWAYS be my "go-to" for any and all repairs. Ron went above and beyond the call of service to attempt to repair my 30 year old washer. Unfortunately and sadly, the unit could not be fixed. Not only did Ron reduce the cost of the parts, he dissolved 3 hours of labor. He gave me advice on what I should look for in a replacement unit and offered to help with any questions that I may have before purchasing. His level of integrity is out of this world and his knowledge of his trade is outstanding. I highly recommend calling PH Appliance Repair if you have need. You will NOT be disappointed! Thank You Ron.”

“The technician came in good time and worked on my washing machine. Unfortunately, after a thorough troubleshooting, he found that it was unrepairable.”

“Was very pleased with my service Tech Ronald. He went above and beyond to make this experience pleasant. He was professional and friendly. He explained everything to me as he was doing it!! Your company is now my GO TO company whenever I'm in need of Appliance service.”

“Ron was on time, very nice and professional. He was able to repair out washer on the spot at a fair price. We highly recommend PH Appliance Repair.”

“Great service: timely, professional, and friendly. He found and fixed the issue with my dryer. Highly recommend Robert and PH.”

“Technician was on time both times, I needed a followup visit. He called before he came. Work was excellent.Price was reasonable.”

“Ronald is an A1 proffesinal, this man really know his appliances. I will never call another appliance repair service than these guys. I called sears, cons, and Frigidaire (the freezer I have) and they all wanted 70$ to 150$ upfront on my card!!!!. That didn't sit well with me, so I called partshub and I wasnt disappointed!!! They are fair, reasonable, and have earned my business for a lifetime! You will love your service with this great company! Kyle K Beaumont, Texas”

“​I am thrilled with the service I received from PH Appliance Repair. From the initial call to the final repair, their professionalism was absolutely top-notch. Can't reccomend them enough. Thank y'all so much!”

“Hands down best service I’ve ever received in this field of trade/ repair. Great company will refer others and use again if need be! Issue: Samsung Front Loader Drain Pump. Installed replacement pump.”

“Ph Appliance Repair is very professional, prompt , knowledgeable , and has good communication skills. They scheduled us immediately. We wpp0on't use anyone else. They repaired our refrigerator and gas stove in the last couple of weeks. Need to try them we are glad we did.”