Appliance Fixx Air & Heat

Appliance Fixx Air & Heat runs appliance repair and HVAC work from Carrollton. Don owns the company and his crew fixes Sub-Zero refrigerators, Wolf ovens and ranges, Scotsman and Hoshizaki ice makers along with dishwashers, microwaves, residential ice makers and wine cellars for homes and businesses. They also service full heating and cooling systems and handle parts for Miele and Fisher Paykel units across the Dallas-Fort Worth area.

Homeowners call them when an ice maker stops making cubes or looks dirty, when a washer quits from a sock in the drain, or when a dishwasher needs fast diagnosis and reassembly. Don has adjusted wine cellar settings without charging extra and replaced heating elements plus door hinges on a Miele oven. Elmer has cleaned ice makers until they look new, Riley has put a dishwasher back together and left the spot spotless, and Jim has handled installations while giving maintenance tips. Other calls cover dryers, AC units low on Freon, and cooktops that need clear explanations.

The crew answers the phone during business hours and often books same-day visits. Reviewers note they show up on time or early, explain the work in plain language, and keep costs reasonable with no surprise fees. Service reaches Dallas, Fort Worth, Plano, Frisco, Grapevine and nearby towns, and customers mention repeat visits over five years for refrigerators, heaters, dryers and ice makers.

The reviews give the company strong marks for punctuality, clear communication and fair pricing, with many people saying they keep the same number on speed dial for any appliance or HVAC need.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Carey, who made the appointment was super sweet. Don, the owner and the skilled Elmer arrived on time. Elmer cleaned out the ice maker so well it doesn't look like the same machine. Great job and very nice people.”

“Don is the best! He has saved the life of my ice maker in my freezer for years!! He knows what he is doing, he knows his stuff, and knows sub-zero’s . He provides prompt, reliable, and friendly service. I would highly recommend Appliance Fixx. Judy Holmes”

“My neighbor across the street highly recommended Appliance Fixx. We’ve had them out twice in the last week for repairs on our washer and then the dishwasher. Both times they correctly diagnosed the problem and were finished in no time. They explained everything thoroughly and were very punctual, one even came early. Riley was extremely nice and knowledgeable, put the dishwasher back together and left the area spotless. This is the real deal if you are looking for reliable, punctual, knowledgeable and great service people.”

“Wine cellar went out and called Appliance Fix. Don came out and quickly diagnosed the problem, and said he'd half to order a part. Before he left I showed him the fridge and he quickly made a small correction to the temp settings which he didn't charge me for. Unfortunately the part is no longer available. He was friendly and knowledgable.”

“Our dishwasher was repaired by Don and he did a great job. He explained everything he was doing, which I appreciated. I highly recommend Don and his company for all of your appliance repair needs!”

“Don was exceptionally professional and explained the technical language to me in plain and understandable terms. As always Appliance Fixx team always comes through for our firm!”

“Reliable and honest. Great service for all your appliance needs. We have been a satisfied customer for 5 years.”

“Washing machine went out when I needed it the most. Appliance Fixx came out right away and were professional and kind while looking for the problem . A long lost sock was found clogging the drainage system, and that had caused a problem with one of the electronic parts that kept the washing machine running. That electronic part was located in the next day and my washing machine was up and running. Would I recommend Appliance Fixx absolutely.!!!!!!! I have them on speed dial and I have known and used Appliance Fixx for years. They have helped me with my refrigerators, my AC unit, the heater, the dryer, and now the washing machine. There’s no one else I trust more!!”

“Appliance Fixx Air & Heat provided fast, professional, and reliable service. The technician was knowledgeable, explained everything clearly, and the pricing was fair. I’m very satisfied with the work and would definitely recommend them.”

“Don replaced heating element and oven door hinges in Meile oven. He knew exactly what he was doing and worked very efficiently. The Miele parts were somewhat expensive but it didn’t take long for them to arrive. The job was well done.”

“Don with Appliance Fixx came right over when our unit was not blowing cool air and added Freon and got us back running cool air. Great people, great service with Appliance Fixx!!”

“Excellent service. Clear communication. Easy to use invoicing tools. Fast resolution to my AC problems.”

“Recently purchased a new townhouse and refrigerator was included but come to find out that the water dispenser was not installed. The technician had to drill a hole in the cabinet to install the water intake gadget and run the water line to the fridge (appliance is European). He did excellent work and took the time to explain everything. Cost was very reasonable. Highly recommend and will have them on speed dial if needed!”

“Appliance Fixx Air and Heat were amazing fixing our under the counter ice maker. They scheduled us in a timely manor and the tech was extremely knowledgeable. Pricing was very very reasonable. AND then, two weeks later they serviced our son’s A/C. Quick response, excellent workmanship and once again, reasonably priced. I can’t recommend them enough! Class operation!!”

“Excellent, prompt service from Elmer. He answered all my questions and really helped me understand the cooktop in the home we just bought.”

“Lady who took appointment was informative and courteous. Repair HVAC was on time and told me our problem. Repaired it and on his way. I will definitely be using them again. Top notch! I trusted them and found them very reliable:)”

“They have been wonderful with fixing my Scotsman ice maker. Follow up and follow through has been amazing. Had to get 2 different parts and they were very honest and refunded some money as the second part that worked was less expensive. Will absolutely call them all the time. Thank you Riley and Anita”

“Small enough company to be responsive. I am a repeat customer. Carrie lets me hear a familiar voice when I call at 8 AM sharp. Don shows up on time, diagnoses the problem like a pro. Reasonable price. I am sold!”

“I’ve loved working with Appliance Fixx. From Connie on the phone to Jim coming to my house. Very knowledgeable and he seems invested in making sure we have a good outcome with installation and maintenance advice”

“Truly outstanding service. We have an older ice machine and they went above and beyond to help us find the right parts and get it repaired. I highly recommend them!”