Best Appliance Repair and Service LLC
Appliance Repair Technician · Carrollton, TX
About
Best Appliance Repair and Service LLC handles appliance repair work out of Carrollton, Texas. Farhan runs the operation and fields calls for service on refrigerators, washers, dryers, ovens, dishwashers and similar units. The company lists its address at 1914 Chamberlain Dr and keeps hours from 8 AM to 8 PM every day of the week.
Homeowners call with problems on LG top-load washers, Bosch ice makers, Maytag units, Kenmore models and LG dishwashers. John shows up for most of these jobs and handles diagnostics, part swaps and final checks. Edgar has covered stove repairs. Customers report same-day or next-day fixes after the initial visit, with the techs cleaning up before they leave and leaving the appliances running again.
Farhan texts pricing details and arrival updates while jobs are in progress. Reviewers note quick answers even after 6 PM or on holiday weekends, along with clear explanations of options and a service call fee that applies toward repairs if the work proceeds. Appointments get set the same day the call comes in, and the crew works around tight schedules without pushing extra charges.
The provided reviews show mostly five-star marks and one four-star note, with repeated comments on fast dispatch, clear communication from Farhan, and John’s straightforward approach to the repairs.
Service Areas
DIRT Score Breakdown
106 reviewsView on Google →
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What Customers Say
“Best Appliance was quick to respond, and was able to get to our home same day to do diagnostic. Then were quick to get the part needed and return to repair. John was the technician, he was professional and easy to work with. We were highly impressed with the overall experience to repair our LG top load washing machine.”
“This was the best experience with an appliance repair company that I have ever had. They came on a Friday night at 9 pm on a holiday weekend. The tech John diagnosed the problem within minutes then provided a quote and timeline for the repair. The owner of the company was also texting me the whole time with pricing etc. I felt their prices were extremely fair. Try this company for ur next appliance repair ——-they r now my only go to repair company will call,”
“I had a great experience with this appliance repair company. They quickly diagnosed the problem, had the replacement part installed in no time, and got everything working again. Scheduling was easy, communication was great, and payment was simple and hassle-free. They were professional, efficient, and a pleasure to work with. I definitely recommend them if you need an appliance repaired!”
“I had an extremely positive experience with Best Appliance & Repair. I called Saturday morning at 7:30 AM. Within minutes I had a same-day appointment scheduled. The communications throughout the whole process was excellent. I was informed who the technician would be, his approximate arrival time and the service call fee. John the technician was very knowledgeable, efficient and thoroughly explained my options. When needed again I will use this service provider.”
“Awesome turnaround time for dispatch and diagnosis. I was able to do it same-day compared to weeks with other companies. Farhan communicated every thing easily and his technician, John, was knowledgeable and great. FANTASTIC COMPANY! HARD TO SAY THAT ABOUT MOST SERVICERS.”
“Best Appliance installed a part on my stove that I had tried installing myself. Their price was reasonable and they accomodated my schedule. I appreciated being informed ahead of time of a delay in the scheduled arrival. Their technician, Edgar, was friendly, efficient, and knowledgeable. I was very happy with the process and would call on them again for any appliance repair/ electrical or AC.”
“Outstanding service rendered on Bosch ice maker replacement. Quick service and fair price. Highly recommend Best Appliance Repair and Service. Technician John did a great job. Plan to use them again for any appliance repair needs.”
“I received great same day service from Best Appliance Repair. I have a crazy schedule and they worked with me on getting someone to my house right when I got home. They quoted 2 different solutions and (John) the repair man did the repair quickly and efficiently. He cleaned everything up when he was finished and it all works perfectly. I recommend this company without hesitation.”
“I recently contacted Farhan at Best Appliance Repair regarding an issue with my refrigerator water filter. He sent a tech out the same day and the repair was completed. Great service, reasonable pricing. Will definitely contact them again!”
“I received a fair and accurate estimate to repair an LG dishwasher. The technician John was punctual and had a neat appearance. The issues were diagnosed and explained clearly. Due to the cost of parts it made sense to decline the repair and pay the service call fee ( $130.00 ) which would have gone to repair cost had we chosen that route. At the end of the day, including the call fee we will spend very nearly the same to replace as to repair. We made the choice with good information. I plan to employ this company in the future.”
“Very good customer service . Came out next day and not only fixed my dryer but cleaned vents too! Also gave me a great price. Would highly recommend! Tech John is truly a godsend.”
“I currently have a 15 year old Kenmore that is slowly fading. I tried other appliance people, but no one was fixing anything...wouldn't even attempt to. Farhan researched and had me run a diagnostic by phone & helped me understand the costs that I could run into in the future by choosing to continue repairs. Although I'm willing to do repairs to not have to get a new washer & Farhan would gladly do those repairs, ultimately he told me how he goes about buying new washers & just knows they will not last like the old ones do. As much as I don't want to do that, I know he's right, and I will follow his advice. I asked to pay him for his time, as he lost at least 20-30 min helping me today. He would not take money for helping me over the phone, so I am writing this review, because anytime I have an appliance that needs fixing that I don't think is truly dying (like my 15 year old Kenmore), I'll be calling Farhan to help. I have read their reviews, and both he and the Technician get high reviews. This is an honest company. He says they do appliance repairs, electrical, and plumbing, so I will definitely be calling again.”
“Farhan was great to work with and provided prompt service and fair price. Called on a Monday with same day service and part ordered and fixed Wednesday. The technician, John was very professional and answered all my questions. Highly recommend this company!”
“I was happy they came out the same day I called. John was knowledgeable and able to fix my Maytag. It would have cost hundreds more to replace plus the hassle of delivery and installation. Highly recommend this company.”
“2 appliances and my AC all malfunctioned on the same day. Farhan sent someone who was able to service them on the same day. One service call fee instead of 3. Technician fixed everything, was efficient, and a pleasant guy. Would definitely use them again.”
“Prompt timely response. Honest in their evaluation/assessment of what was needed to fix the refrigerator/freezer. John, the technician sent out, was of great knowledge, and trustworthy in his assessment. Trust is everything, in order to rely upon recommendations. This group has my trust and will use again if/when needed.”
“Best Appliance was very responsive. Answered the phone after 6:30 pm and offered an appointment to look at my stove that evening. I chose a time for the following morning. I was contacted with a time the technician would arrive. Not a timeframe as many larger companies offer but an actual appointment. The technician was courteous and thorough. He diagnosed the issue and took care of the problem. Pricing was very fair.”
“My washer suddenly stopped working with an error. Called Farhan and he had someone out same day to diagnose. He got the parts and came back and quickly fixed. The whole job was quick, reasonable, abd stress free. Highly recommend.”
“I had issues with my LG dryer and was able to get it fixed quickly. Our technician John was very knowledgeable. I am very happy with the service that I received.”
“Quick and painless. john Georges diagnosed the issue within minutes, came back the very next day to fix it. Now I have a fridge working like new. Can't beat that guys. They were very communicative throughout the process too. Highly recommend.”
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