Empire Commercial Services LLC

Empire Commercial Services LLC handles appliance repair work out of Cibolo at 800 Schneider Dr Unit O. They focus on full service commercial kitchen equipment repairs along with maintenance and installation. The business covers coffee machines, commercial dishwashers, ovens, refrigeration units, cooking equipment, food warmers, fryers, grills, HVAC systems, ice machines, walk in coolers and walk in freezers. Their owner description points to work for hospitality and food service operations where a single appliance problem can cut into revenue, so they step in for both regular upkeep and bigger fixes across convenience stores, corporate facilities, grocery stores, healthcare sites, restaurants and schools.

Customers have called them out for ice machine problems where the crew arrived the same day and turned around a quote fast. Reviews note strong back and forth on updates plus staff who come across as friendly when sorting out client equipment. One note mentions a driver who blocked a lane of traffic to make a left turn across double yellow lines near a Whataburger. Another review simply states they are nice people and that dealing with the outfit feels straightforward.

The company lists a direct phone line at 210 845 5516 and an email for service requests. Reviewers point to quick response times on calls for commercial kitchen issues and clear quotes without long delays. They cover the listed markets and equipment types from their Cibolo base, with the owner description stressing that trained technicians handle both repair and ongoing servicing to keep operations running without extended downtime.

Google shows a 3.4 rating tied to zero reviews on that platform while place topics flag nice people as a repeated mention. The three customer notes available highlight same day visits, fast quotes and easy communication when ice machines or other kitchen gear act up.

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“Unsafe driver decided to block a lane of traffic to make a left across double yellow to go to whataburger almost causing a accident i guess whoever was driving really needed a burger that bad”

“We called for an issue one of our clients was having with their ice machine. They were able to come out to look at it the same day & had a quote ready for us quickly. Communication was great & the staff was friendly.”

“They are nice people,, we love dealing with them”