Onsite Clean Ice LLC

Onsite Clean Ice LLC handles appliance repair work from Cibolo, Texas. Chad Magnum owns the company and they sell and service commercial ice machines, reach-in refrigerators, reach-in freezers, beverage dispensers, food prep tables, bar equipment, and other commercial kitchen gear across San Antonio and the surrounding cities. The business focuses on both new equipment sales and on-site repairs for refrigeration problems that stop machines from cooling or making ice.

Customers bring them in when ice machines quit producing or freezers and coolers lose their temperature. Chad and Gustavo handle these calls, diagnosing issues on arrival and restoring proper function without long delays. Reviews describe repairs on outdoor ice makers, multiple refrigerators in one visit, and routine maintenance for concession stands. One job fixed equipment that another outfit had left damaged, while others restored smooth operation after previous failed attempts.

The crew arrives at the scheduled time and keeps owners informed during the work. Chad stays directly involved in each situation to limit mix-ups and speed up results. Pricing comes across as fair and reasonable in the accounts, and the service area stays limited to San Antonio plus nearby towns. They track maintenance records for regular clients who need ongoing checks.

The company holds a five-star Google rating from twelve reviews. Common points include quick arrivals, clear updates, and effective fixes from Chad and Gustavo on commercial units. Repeat business comes from owners who value the steady results and straightforward approach. DIRT Score 4 from 12 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Chad responded quickly to the issue with our commercial ice machine. A technician arrived at the scheduled time. He was extremely proficient and diagnosed our issue within the hour. Our machine is now producing perfect ice and running smoothly. I would recommend Onsite to anyone.”

“Chad and his crew really came through for our business and got our machine back up and going. Great communication and fair pricing for repairs. Very happy we found On Site Ice and would highly recommend!”

“After a nightmarish experience with another company, these guys went above and beyond to diagnose and fix our machine quickly. Chad was communicative, timely, and an absolute pleasure to work with. Gustavo is very knowledgeable, friendly, and experienced, and fixed our issues quickly. If we could give them more than 5 stars we would. We will absolutely be contracting them for all of our needs moving forward.”

“I Call Chad every time we need IceMachine maintenance or Equipment for our Concessions. His knowledge of products is amazing and he always treats me like I'm his #1 customer. Excellent customer service.”

“This is the most customer friendly company that I have dealt with in years!! Chad Magnum is the owner and he is professional, helpful and he cares about providing top quality service to his customers. Gus came to our home and worked on three items: an outdoor icemaker, an outdoor refrigerator and an indoor refrigerator! He fixed everything and now, we are up and running again! The prices were very reasonable and fair and Chad is super responsive. He personally handles every situation to ensure expediency and miscommunication and he is what we all want our service organizations to be—customer focused and dedicated to providing first class work! Gus diagnosed the problems and solved them! Chad follows up and he really cares about his work! We are definitely going to call Chad again! You will not be disappointed!! I would be glad to be a reference!!! D. Fix”

“They were on time and reasonable. They serviced our ice machine with no problems when a previous company had damaged the cabinets. I would recommend them.”

“Great company, much easier and more delightful to deal with vs prior company. Pricing is also reasonable. Highly recommend.”

“friendly folks that care for quality and detail. pleasurable service provided, a rare occurrence these days. will continue doing business.”

“A wonderful job was done!! They showed up when they said they would and solved our problem!! Highly recommend!”

“They clean up the machine nicely.”