Day & Night Appliance Repair
Appliance Repair Technician · Colleyville, TX
About
Day & Night Appliance Repair handles appliance repair work out of Colleyville, Texas. The company is family owned and sends technicians including John, Matt, and Matthew to homes for fixes on dryers, refrigerators, washers, dishwashers, and freezers. Customers reach them for brands like GE, Samsung, Whirlpool, KitchenAid, and Thermador. The business focuses on diagnosing issues on site, ordering parts, and completing the work without pushing unnecessary replacements.
Reviewers describe calls for dryers that stop after one load or fail to heat, refrigerators that lose cooling while the power stays on, and dishwashers left uninstalled by other crews. John has diagnosed thermal switches on dryers and fan problems on refrigerators, then returned the next day with parts to finish the job. Matt advised one customer that a Samsung dryer repair cost more than a new unit and helped avoid the expense. Matthew sorted a washer that needed only a simple adjustment instead of bigger work. Other jobs include quick dishwasher setups and multi-day troubleshooting on tricky freezers.
Technicians show up the same day or within a day or two when called, with clear updates on parts and timing. Pricing comes across as fair and stated upfront, and the crew works in the local area around Colleyville. Reviewers note that the team stays in touch, shows up on schedule, and gives straight advice on whether repair or replacement makes sense. Some jobs wrap up in under a week even when parts have to be ordered.
The company earns strong marks for honest assessments and fast turnaround on common household appliances. Most feedback highlights the same technicians returning for repeat calls and avoiding upsells. A couple of reviews mention delays or unresolved follow-ups on parts. Google shows 4.8 from 79 reviews. DIRT Score 4.5 from 79 reviews on Finds.
DIRT Score Breakdown
80 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I couldn’t be more impressed with the service I received! Technician Matt arrived on time, was kind courteous and knowledgeable. Pricing was fair and transparent from the get go. It's so refreshing to deal with a company that truly values customer service. I’ll definitely be using them again for any future appliance repairs. Highly recommend!”
“Attempted to repair my 2 year old GE dryer and charged $424.00 for the service. The dryer literally worked for 1 load of cloths then is dead again. I advised the owner of the situation and haven’t seen or heard how he plans to address the issue. Given my experience I cannot recommend this company for any appliance repair.”
“I contact them to fix a Samsung dryer. After checking on the cost of the parts we concluded that was better to just buy a new one. I was please that Matt rather than push me to fix it was honest and recommend that replacement was the best choice. During the process he was prompt and communicative as well. I would definitely hire them next time any of my appliance breaks”
“**Outstanding Service for Nearly Two Decades!** When we moved into our home, we noticed a sticker for Day & Night Appliance Repair—and we’re so glad we did. We called them when we needed a repair, and John came out. That was 19 years ago, and we’ve been loyal customers ever since. John consistently delivers honest, high-quality service. His expert advice and repairs have saved us a lot of money over the years. What stands out most is his integrity—he always gives honest guidance, which we truly value. We’ve recommended him to many friends, and they’ve all had great experiences too. Finding that sticker turned out to be a lucky break!”
“Great people to work with. After Home Depot installers refused to install our new dishwasher, we got a refund and Day &Night Appliance Repair handled it within 24 hours! Done right the first time. We will not HESITATE to recommend them Good people, polite, skilled. They will take care of you. 0”
“John (Day & Night Appliance Repair) did a great job for us! He helped us with a repair to our dryer. We were able to schedule an appointment within a couple of days of reaching out (it’s best to call rather than try to schedule online). John was very helpful and took the time to really assess the issue. He was able to diagnose the problem, give us an estimate, and order the parts fairly quickly. He returned the very next day with the parts and made the repairs. We will definitely call John (Day & Night Appliance Repair) again if we have appliance issues.”
“John came to our home and got to work immediately diagnosing the problem with our dryer. Narrowed the problem down to a thermal switch gone bad. Gave me his analysis and the cost to fix it with this switch. Very reasonable. Ordered a new one and came back the next day to install it and get our dryer working again. Works great! Thanks John!”
“Great service from the day and night team. very timely response on my telephone request. They were essentially able to troubleshoot and order the part and have it installed the next day. Will continue to be our first choice for appliance repair.”
“My old whirlpool refrigerator suddenly got sick (not cold, but power on). I like keep my “old” refrigerator and want to find a Pro tech to fix it. My friend referred this family owned business. The appt is easy to make and I made the next day appt. The technician (Mr Mathew) is very skilled and professional, he quickly diagnosed the problem of my sick refrigerator which was caused by the faulty thermometer. He gave me a quote to repair it in next day when he receives the new part. He also gave me detailed instructions to unfreeze the refrigerator for repair. The part arrived 1 day later and he carried it to plan to come to fix it on Friday. Due to the conflict of my schedule, I can not stay in home. Mr Mathew came to my home on Sat morning to get my refrigerator fixed. He did awesome job. Highly recommended.”
“We used Day and Night in 2016 and again recently—absolutely terrific service each time. We had our KitchenAid fridge stop working and they showed up immediately and fixed it. Did not even need to throw out any food. Cannot get better than that!”
“John from Day and Night Appliances was able determined what the problem was immediately after looking at our refrigerator. He fixed the fan temporarily until the new part came in. It took less than a week to complete the job and the total cost was reasonable. John was friendly, professional and worked in integrity and excellence. I would highly recommend Day and Night Appliances if you are in need of any appliance repairs.”
“John did a great job patiently diagnosing our issue and advising us on whether a repair or replacement would be a better solution (in this case, the latter).”
“Have used Day and Night several times now. They are appliance experts and won’t try to turn a small problem into a big problem (for big $). They figure it out and fix it. Very fast response times. Highly recommend!”
“John repaired a Thermador freezer for us and was very prompt, professional and easy to work with. Apparently Thermador freezers are a nightmare to work with but John spent several days evaluating the issues and got it figured out and working quickly. Highly recommend this company for any repair needs. Great people and great follow up!”
“Day and Night is wonderful! They come to the rescue in a pinch. They also give good advice about service options, even when it means they may not benefit financially from it. I wish I could give ten stars!!”
“One of the best appliance companies I’ve hired and super glad I found them. One of the primary issues in finding a reputable company is trusting them not to overcharge, replace, or “fix” something that doesn’t actually need fixing. When I called Matthew regarding my washer, I thought I knew the issue and told him about it. He came the following day, assessed the problem, and solved the issue. The solution to the problem was much cheaper than originally thought and Matthew didn’t try to give me the run around. Trust is key and we def will be calling him again if needed”
“This company was highly recommended to me by a family member. I had an issue with my dryer and they came out the same day and repaired it. Very honest and reasonable.”
“Three weeks since Day and Night first visit and my refrigerator is still not fixed. Assurances were made that someone would call me right back …never happened. Told part was ordered…another tech came out again after several phone calls…checked the refrigerator and told me what I already knew…I needed a new part and he would order it…cost would be approximately $150.00 less than original quote. Should have it by Monday. Well, it’s 3 weeks since the original service call! I have been told untruths when I call them. I have no idea if the part was ordered and at this point my plan is to call another appliance company. I have been strung along by the incompetence of Day and Night. Clearly, the right hand and left hand have no communication, so to speak, and I’m left with a refrigerator that is not working. My experience with them ruined the trust I once had with them…I will not use them again or recommend them to others.”
“I would like to take the time to recommend John from Day & Night Appliance. I was very satisfied with how quick he was able to come out and help me with my refrigerator. He was very prompt, professional, and knowledgeable. I will definitely be using this company in the future for all my appliances!”
“John did an awesome job. Very knowledgeable. Will recommend for family.”
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