Penny Appliance Service

Penny Appliance Service runs appliance repair work from Cypress, Texas. The company sends techs to fix washers, dryers, refrigerators, ovens, cooktops, ranges, dishwashers, stoves, garbage disposals and microwaves in homes across Houston and the listed suburbs that include Pearland, Katy, Tomball, Humble, Spring, Kingwood, Atascocita, Baytown, Pasadena, League City, Dickinson, Texas City, Sugar Land and Missouri City. Edward handles the bulk of the service calls.

Homeowners report washers that overfill or show errors after power outages. Edward has located loose screws inside pumps and restored operation in under an hour while cleaning up spilled water. Dryers that quit during heavy use get diagnosed and repaired, sometimes with vent cleaning added on the same visit. Dishwashers receive same-day fixes in several accounts, and refrigerators and other units are returned to working order without unnecessary part swaps.

Edward answers calls directly and shows up on time or even a day ahead of schedule. Reviewers note he explains the problem in plain terms, keeps prices reasonable and follows through on part arrivals by moving appointments earlier when possible. The service reaches the full Houston area listed, with techs arriving during regular business hours and handling warranty claims when assigned.

The company carries a 4.8 rating from 69 reviews. Recurring comments highlight fast arrivals, clear explanations and clean job sites, though one account described a multi-week wait without updates on an ordered part. DIRT Score 4.5 from 69 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Edward was very easy to book an appointment with and fixed my washing machine which was overfilling with water! The price was very reasonable! My mother in law recommended him to me and now I’ll use him anytime I need appliance repairs :) I also asked him back to do dryer vent cleaning, which was a relief to have done instead of doing it myself. I highly recommend!”

“All I can say is unbelievable. Edward was coming out and was on time and even though he had information that said he was suppose to come out the next day he still came out a day early for me. I just knew I was going to need a new washer, but about 20 minutes later Edward said all ready to go and had found a loose screw that had come loose in the pump. I couldn’t believe it. What really impressed me was that he cleaned up the water and made my kitchen floor and under the sink cleaner then it was. If I could give 10 stars I would have. Great job and highly recommend them anytime. Ask for Edward. Again what a great job and very respectful of my place.”

“Awesome experience!! Edward was professional and courteous and so helpful. I wish I had known about him sooner!! So grateful he answered the call from my home warranty company. I highly recommend him!!”

“Edward was a breath of fresh air when I felt lost for options. He answers his phone, is forth coming with most cost effective solutions and is a no BS type of professional. We could all use more skilled, honest, repairmen like Edward w/Penny Appliance Services in our communities. Thank you so much for your help!”

“We had an issue with our washer having an error and not working after a power outage. Very responsive and upfront and were able to fix our issue next business day.”

“We are beyond thankful for Penny Appliance Repair! We have a new born and 3 year old and of course our dryer went out. We submitted a claim through home warranty and they sent out a different company that after 3 weeks said we needed a new dryer. Penny Appliance Repair came out and diagnosed the problem within 48 hours and got our dryer fixed and back working!”

“Excellent appliance repair service! Edward responded quickly and fixed my dishwasher the same day. He was professional, knowledgeable, and explained everything clearly. If you need reliable appliance repair in Cypress or surrounding areas, I highly recommend this company for fast and affordable service!”

“Edward of Penny Appliance is the absolute best technician in the industry. He is professional and reliable and I would recommend in the highest regard.”

“Very quick, professional and punctual! I will request his services again and highly recommend.”

“Unfortunately he was sent by the home warranty company and it was a different experience for us. He came to check my appliance, said he would order a part and come back. it's been 5 weeks, no updates, no courtesy call. He got paid and no service, we have called and no answer and even the home warranty said he will always say he was going to order the part after 5 weeks. I had selected this guy because of the reviews, but I guess this is what they do.”

“Penny appliance service is a great company. Used them recently for a washer repair. The repair was quick and my washer has been running great ever since. Edward is very knowledgeable and explained the issue so it was easy to understand. He also encouraged me to reach back out to the company if the issue wasn't fixed which gave me piece of mind. Feel lucky to have this company in our community. Thanks again”

“Edward came on his day off on a holiday weekend to fix our washing machine… will use him again. Nice to see companies that actually care for the clients… he knew our washing machine not working… filled with clothes and filers with water… unable to open it because it was locked. Got the part in and came on his day off to install it.. 5 stars!!!! Thanks gain Edward”

“He did a great job, worked fast, did not waste time and knew exactly what needed to be done. I recommend him”

“Edward is an outstanding professional! Thorough and responsive! Highly recommend!”

“My home warranty provider sent Edward to my house to fix my washing machine, he did a great job of fixing the issue but more importantly he was on time and made sure to explain what was wrong with it. He had to order the part and communicate with me when it would be in and when he would be back. The part came in early and he called and rescheduled my appointment for 2 days earlier. He came he was very professional and clean he made sure no nasty water that was in the washing machine escaped. Took him about 30 minutes and he was home great job Edward.”

“I've had Penny Appliance come out and service two different appliances I had issues with (my dryer and dish washer) and both times had amazing service from Edward! The guy knows his stuff! He never tried to rip me off or get more money off me and was in and out in no time! Definitely recommend this company!!”

“Edward from Penny Appliance was Extremely Courteous, Professional, Knowledgeable, and Efficient!!! I Would Highly Recommend Him To Family and Friends!!!”

“I am so impressed with the service I received from Edward Reyna of Penny Appliance Service dispatched to me via Choice Home Warranty. My washing machine had stopped during a cycle and seemingly the computer had failed; and because it is an older machine, I was afraid it would be something unrepairable and I would be having to buy a new machine. However, the technician, Edward Reyna, came and seemed to understand every working part of the machine and started with the simplest explanations first, which probably nobody else would have figured out; and he got the machine working with just a couple of maintenance actions while explaining to me every step, which I thoroughly appreciated. I was so impressed with his knowledge and his professionalism as well as his friendliness and courtesy. I will definitely recommend this company for any apliance repair to anyone in the future as well as request them for any future appliance repairs of mine.”

“Edward was awesome. Would love to have him help us for all future needs”

“Very professional and fast service. Will be going to penny appliance for all my future appliance needs. Helped quickly fix our washing machine. Ed has a great personality and helped us source part on Amazon to save money on handle repair for the dryer. Prices very fair and reasonable. Definitely coming back. Answers all my questions”