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Appliance Repair Today Conroe

Appliance Repair Technician · Humble, TX

Residential
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About

Appliance Repair Today Conroe handles appliance repair work from Humble, Texas. The outfit services refrigerators, ovens, microwaves, dishwashers, washers, dryers, wine coolers, mini fridges and garbage disposals across the listed spots in Montgomery County. Lucas shows up as the main technician on most calls, handling both routine fixes and more involved compressor or ice maker jobs. The company lists same day slots for these appliances when customers book through the office or online.

Reviewers describe calls about refrigerators that lose cooling or show relay faults on the compressor, along with dryers that stop running or need vent checks. Some jobs end with a part swap or drain cleaning that gets the unit back to temperature the same day. Other cases involve multiple visits for leaks or thermistor swaps that leave the appliance still warm or frozen up, plus diagnostic stops that last only minutes before a replacement is suggested. A handful of customers report the appliance running fine after the visit while others end up calling different shops to finish the work.

Appointments sometimes get set for the next day or even a Saturday slot, yet several accounts note late arrivals, full mailboxes on the listed number, and follow up calls that go unanswered for weeks. Charges mentioned run from a seventy dollar diagnostic fee to two hundred or more for parts and labor, with some refunds requested after repeated no shows. Service reaches Conroe, Spring and nearby county spots according to the reviews that reference the area.

The Google rating sits at three stars from thirty reviews. Recurring notes cover unfinished repairs, slow responses after the first visit and mixed results on the same appliance types. DIRT Score 2.1 from N reviews on Finds.

DIRT Score Breakdown

Google

30 reviewsView on Google →

3.0

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

“Lucas was very professional and arrived as scheduled. He was well prepared for the repairs needed on our refrigerator and had it fixed in no time at all. Very reasonably priced and will certainly use him again in the future.”

Andrea Schrock

“On November 27, 2020, I contacted Appliance Repair Today because my Kitchenaide refrigerator was not working, no cold air. The freezer was not freezing. Mr. Lucas came to my home the next day, November 28, 2020. He informed my that my refrigerator's relay on the compressor was defected. He replaced the part with a new part. But the new part was a different design and model. I was charged $200.00. Mr. Lucas left. I checked the refrigerator an hour later and noticed it was hot. I called him back and he returned the same day. This time he checked the system for leaks and there was a major leak found. He repaired the leak and charged me an addition $287.00. This time the refrigerator worked, the freezer was freezing. Two hours after he left the second time the freezer stopped again. I contacted Mr. Lucas and he returned the following day November 29, 2020. This time he injected freon into my refrigerator system. Again after he left the freezer stopped freezing. I called him and left a voice mail, no returned call. I texted him and he replied he would come by on December 1, 2020 at 6pm. December 2, 2020, I waited for his return until 6:20pm. I texted him and he respon”

Garland Scott

“I set an appointment on 9/17/20 to have my Samsung refrigerator looked at because it was not cooling. After I told Lucas the problem he said the thermistor needed to be replaced. He did that and cleaned the drain tube. He said he was 99% sure that was the problem. The next day I called him and told him the refrigerator was at 42 degrees and the freezer was at 10 degrees. He said he would come back out between noon and 2pm the next day and look at it. He has not come back, and has not returned any of my phone calls or text messages. I have my refrigerator and freezer set for the lowest temperatures available. I finally called the main office and they set an appointment for the next day. He never showed or called, so I made other arrangements for my refrigerator.”

Woody Poimboeuf

“This company has no integrity. CREDIT CARD FRAUD, THEFT OF SERVICE, BEEN 2 YEARS 4 MONTHS, since Lucas was here. Had to get our refrigerator fixed by someone else. Called office for refund numerous times. Janie said she would take care of it. Have phone log. NEVER REFUNDED MONEY THEY STOLE!! DO NOT USE THIS REPAIR COMPANY!!! NO INTEGRITY!!! STILL WAITING!!!”

Iva Mills

“I had them come out to repair ice maker on Samsung fridge. Lucas thawed it and charged me 156.00 and told me if it did it again to call and he would have my part info so he could order a new one. It froze up again within a week and have been calling for months now to have him replace it. Phone number on my receipt says mailbox is full and can not leave a message. Texted and emailed Lucas several time with no response. Finally I found another number to call and very nice lady answers phone and tells me Lucas has been having phone issues and no longer has my information and to please give her part number which I have done but as of this date still can not get an answer if they will order part. I am done with this company and will have to pay to have somebody else come out and start all over.”

Kim Wilkinson

“Lucus did a fantastic job repairing our Samsung dryer. He is very knowledgeable and went above and beyond explaining everything giving us a price before anything was done and giving us options. And to top it off he was so friendly with the best attitude and was on time!! Highly recommend him!”

Kara Vaughan

“They came out 3 times for one job. Lucus tells me on second visit he fixed the fridge and ran out the door literally. But then told my boyfriend that he didn't do any thing. He came out a third time and didn't do anything again said it was fine. If that's true why is our freezer out? I called and 3 times and finally they answered the phone and I let them know how unprofessional they are. Don't trust this company.”

British Hollis

“This company came to my home. Spent 5 minutes shining a flashlight into my appliance and told me it was broken and suggested replacing my washing machine. Okay I understand. Yet charging a customer $70 for not attempting to repair or taking anything apart in the assessment and then charging for “looking” to me is bad business. I mentioned the high fee and they made no attempt to comp or even reduce the fee. I then called the office after they left. I was told they came out for washer and refrigerator and this was false. The office manager told me that is a common diagnostic fee. I said maybe if they did a true diagnostic, They took nothing apart. Just looked. The office was NOT up front about a fee when scheduling the appointment. I am very dissatisfied with dishonest service, people and companies that take advantage of others and that support such practices. I am rarely a complainer yet this was over the top scandalous. Consumers be aware!”

Deanna Bordelon

“This company is the most unprofessional business I've ever dealt with. Late to the initial appointment then was given tons of excuses. When I called the receptionist answered and sounded like she was sleeping then assured me he would in fact be here on time and in fact he was not! Then when the technician came back to do the repair the next day (after he told me he would be back that afternoon) he was over an hour late again and gave tons of excuses. I would definitely not recommend this company for anything!”

Hollie Wisda

“I wish I could give this company ZERO stars. DO NOT CALL LUCAS FROM APPLIANCE REPAIR TODAY, HE CHARGED US FOR THE REPAIR AND HE DIDN’T REPAIR THE FRIDGE!!!!!!!!! AWFUL EXPERIENCE!!! ONE DAY HE WENT TO THE HOUSE, WE PAYED HIM AND THE SECOND VISIT HE DID NOT SHOW, EVERY TIME HE HAD AN EXCUSE!!! THE WORST SERVICE I HAVE EVER HAD!!!! Long story short…We have a subzero refrigerator and we decide to contact APPLIANCE REPAIR TODAY, what a mistake! After collecting USD 2,200 as a deposit on September 21st, several calls and text messages later, he stood me up 3 times to have the fridge repaired. First the parts didn´t come in time, second, the parts he received were wrong, and the third time he ended up in the ER. NONE of the 3 times, he had de courtesy to call and let me know he was not going to make it, so 3 days I took off from work for nothing. After a call I had with him while on the hospital, he promised me the work was going to be completed. I said if he didn´t show up in time I was going to have the$2,200 charge disputed. He finally came to the house and completed the repair on October 10th, balance of USD$665 was paid. The next day, I noticed the upper cabinet of the fr”

Cecilia M

“SCAM ARTISTS!!!! They came to look at my dryer told me I needed to have the vent cleaned. I spent $300 having the vent cleaned and dryer completely stopped working. They were only here for 5 mins and didn't even try to find out what was wrong with the dryer and charged me $130. Now they will not return my calls. Do not use this company.”

Brittany Hunt

“Lucas is an amazing technician! He came in an automatically knew the issue I was having with my dryer. Would definitely recommend!”

Katie Reed

“Lucas was awesome! He saved our office refrigerator! Quick appointment & fair price! Definitely recommend!!”

joey collora

“I made the appointment online was able to get a Saturday visit and by Tuesday the parts for my dryer are installed and working great. I was very happy with this service.”

Ty Pyburn

“Very thorough and knowledgeable. Have used Lucas several times now and BOOM!... problem solved. Will always call on him to work on my appliances.”

Travis Tuer

“They repaired my fridge on the same day I called and the technician answered all my questions and visually showed me so I could understand the root issue.. I recommend this company for appliance repair service.”

Justin Wiggins

“Lucas came out diagnosed my washer and had it working in no time. I will definitely use this company in the future.”

Rashit Abraham

“Lucas did a great job repairing our water dispenser. Very professional and prompt. Would use again for sure!!”

Leslie Whitehead

“Paid to have refrigerator fixed and Lucas did not fix and stopped replying and responding to requests. Stay away from this company!”

Jason Lisewski

“Very prompt and professional. Explained everything in detailed and asked my permission before proceeding with the job. I highly recommend Applaince Today Repair.”

Shannon Hood
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