Supreme Appliance Repair Services

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“Didn’t show up didn’t call when I called they refused to reschedule and hung up on me”

“Terrible. They changed my original appointment which was May 1st between 8-11am. A day or two later they rescheduled for now between 2-5pm. Wife took off and waited all day, no call or anything on when they will arrive. I had to reach out to them to finally speak to someone and they told me someone will reach out to reschedule. Fridge is broken and wife wasted a day. Definitely letting Allstate and Home Depot know about this.”

“My dishwasher stopped working right before a big dinner party, and I was in a panic! Supreme Appliance Repair Services came out the same day and had it running again in no time. Their fast response and excellent service saved me a lot of stress. I couldn’t be happier with their work!”

“If I could rate a zero, I certainly would! I am not impressed with this company one bit! They were told I had a double oven built in and the technician just came and said he couldn’t do anything because it requires two technicians since it’s a built-in wall oven. This is after I was told they were coming on Tuesday, July 2, between 10 AM and 1 PM the first time, and it was changed to today between 10 AM and 1 PM. I canceled appointments and took off work to be here today I got a phone call at 9:30 this morning saying that they needed to reschedule for Monday July 8, because they had no technicians available! I told them I could not take another day off work and they found this technician and said this wasn’t his usual area to work in, but that he would come this afternoon between one and four. I was skeptical immediately because he started asking about the cooktop first and I had to tell him it’s the oven! He didn’t even know why he was here! There seems to be a serious lack of fact checking and customer service. Your company should’ve known this was a double wall oven by the model number. I will be filing a complaint with Home Depot and Allstate!”

“Review #2 today! The "technician" who came to my house earlier and reported he couldn't do anything because it was a two person job when a double wall oven is involved, reported that according to temperature measurements, my oven was working properly! How does one measure the temperature when the oven wasn't even turned on?!? He wasn't even here longer than 5 minutes! The oven wouldn't have even had time to preheat! Now they're saying the ticket has been closed because it was determined my oven is working properly...I've requested a different company come to service my oven. This is absolutely the worst form of customer abuse and certainly no customer has been serviced.”

“Fantastic service! The repairman explained the problem with my stove in plain English and gave me options. No pressure, no hidden fees. I felt totally taken care of.”

“Exceptional dishwasher repair service! Our dishwasher was malfunctioning, but their skilled technicians swiftly diagnosed and fixed the issue. Now it runs smoothly, thanks to their expertise and professionalism.”

“My refrigerator wasn’t cooling, and the technician showed up quickly to fix it. I’m very happy with the service.”

“Good experience, easy to schedule and they arrived on time.”

“Honest service and quality repairs. Will call again if needed.”

“Fantastic experience with their appliance repair service.”

“Excellent work, trustworthy refrigerator repair!”

“This company is garbage! If I could give it zero stars, I gladly would. I called Allstate to make a claim, and they scheduled me for this awful company. Completely unprofessional, the technician came to my house asking what the problem was. I mean, they send someone without knowing what you're there for? Come on! Okay, he checked it for five minutes and said the parts they sent were wrong, and that he'd file a report so they'd send the correct ones! And now I get an email saying this liar had already filed a report about an infestation and that he couldn't do anything else! So why buy a five-year insurance policy if they're not going to fix it?! This company is garbage!”