JB Appliances Inc.

JB Appliances Inc. handles appliance repair from Lewisville, Texas. Arnie runs the mobile service that covers washers, dryers, refrigerators and similar units across Dallas, Denton and Collin counties. They operate Monday through Saturday from 9am to 6pm and take calls at (972) 537-8337. The business also sells parts and complete appliances while handling both repair calls and new installations for residential customers in those counties.

Customers call for issues like unbalanced spin cycles on washers, clogged dryer vents causing leaks, broken heating elements or motherboards in dryers, and post-freeze malfunctions. Arnie has fixed Maytag dryers, LG dryers, Whirlpool washers, and installed new sets in apartments. He has diagnosed problems over the phone and completed repairs in one visit. Other calls involve hooking up machines after a move, clearing vents that were leaking water into the laundry area, and replacing suspension parts on Samsung units that were shaking during cycles. In each case the work restored the appliance without requiring follow-up trips.

Arnie often arrives the same day, sometimes within hours or even on holidays like Easter Sunday. He answers the phone directly, recalls past customers and their appliances, explains findings in detail, and charges reasonable amounts for parts and labor. The service stays within those three counties. Reviewers note that he finishes jobs quickly after arriving, leaves the work area clean, and returns for repeat issues on the same machine when needed. Communication stays straightforward with estimates given before any parts are ordered or work begins.

Reviews give strong marks for quick response and quality work, with many noting Arnie's knowledge and honesty. The company holds a 4.7 rating from 270 reviews. DIRT Score 4.5 from reviews on Finds.

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“I had a great experience with Arnie! He came to install my first ever washer/dryer into my first apartment. It felt nice knowing that there are still reliable kind people that want to help the younger generation get started on the journey into adulthood! He has some great prices on his sets and was very easy to set up delivery and installment.”

“I contacted JB Appliances to diagnose my Samsung washer because it was becoming unbalanced during the spin cycle. The technician, Arnie, told me the suspension rods needed to be replaced and quoted me over $400 for the parts alone, not including labor. After the visit, I researched the replacement parts for my washer model and found complete suspension rod kits available online for around $40–$60, so the quote seemed extremely high to me. He also offered to take my washer away at no charge and sell me a used Kenmore instead, which left me feeling like repairing my existing washer wasn’t really the priority. I understand businesses need to make a profit, but this experience didn’t leave me feeling like I was given fair or transparent repair options. I recommend getting a second opinion and researching part prices before agreeing to an expensive repair.”

“Arnie, is extremely professional and very responsive!! When you call him, he answers by calling you by your name if you are a previous customer and remembers the type of appliances you have. He is usually available to come out and service your appliance the same day! I highly recommend him and JB Appliances!”

“Arnie did a fantastic job repairing my Maytag dryer! He was very thorough! After the service call was completed he ensured that the area was completely clean! Highly recommend and definitely would use JB Appliance repair again!”

“Arine went above and beyond for us at Floyds in Richardson. He was very professional, kind and efficient. He even went out of his way to bring us our washer a day earlier then expected. He hooked everything up fast and it works wonderful. Will recommend always.”

“Absolutely great service. Arnie came within a few hours of my call. We had a water leak which we thought was originating from the washer but after significant detective work, Arnie discovered the dryer vent was clogged and the lent saturated with water. He was very thorough and took the time to explain his findings. I will call him again for any future appliance repairs.”

“Cannot recommend enough. We were without a washing machine for almost 2 weeks. The company initially hired did not find the problem and kept saying they needed to order parts. It would be another week. I called JB Appliances and they offered to come out next day, Easter Sunday! They fixed it within 2 hours and for cheaper than the first company!”

“Excellent job and he got out there same day and had it fixed! very knowledgeable about the LG Dryer I had!!! His price was better than he thought it would be talking to him!!! I would definitely use them again!”

“My dryer was repaired on the same day as I requested a service appointment. Arnie was very friendly and knowledgeable. He explained what was wrong and let know how much repairs would cost before proceeding. I signed up for yearly maintenance service going forward.”

“Arnie did a great job. He had been out before for the same issue. He repaired the washing machine with the hope that the issue is now permanently fixed. Arnie is professional and friendly. He was easy to work with.”

“Our washer malfunctioned after the Texas freeze and Arnie was able to tell us the two likely causes and provide us estimates over the phone. The problem was exactly what he described and he fixed it in less than an hour. Quality, top notch, and trustworthy technician. 100% would recommend.”

“Arnie came out at 7pm to fix our dryer. We thought it was the heating element, but turns out it was the motherboard. He fixed it in less than 30 minutes and the fee was very reasonable. We've been a customer for several years and always have had great trustworthy service, reasonable fees, and high quality repairs.”

“Arnie did a great job in taking care of my dryer and getting us back in service quickly. Super nice and very respectful.”

“Arnie was very knowledgeable and professional. He came out on the same day to fix our dryer. I highly recommend his services.”

“Arney is a very knowledgeable and honest appliance technician. Diagnosed my washer dryer issues on the phone . Bought the needed parts and quickly resolved the issue. Did not over charge . Very pleasant and friendly . Now he is my go to person for appliance repairs. I would highly recommend his services to anyone who needs appliance repairs . Thanks Arney”

“Arnie was very responsive, communicated extremely well and was able to fix my problem (Whirlpool washer) without a second trip. His prices are very reasonable and a joy to work with. I highly recommend using Arnie for your next”

“Arnie came out same day I called to repair my dryer. Super kind and professional, highly recommend you give this local small business a call!”

“We just recently moved my mother and I needed to find someone to hook up her washer and dryer. After looking on Facebook, I came across a great recommendation for Arnie. I called him and he made time for us the same day. He got both machines hooked up and did a great job balancing the washer. Call Armie at JB Appliance for all of your washer and dryer needs.”

“Arnie did a great job. Serviced quickly with the part on my Whirlpool. Explained everything. Much a appreciated from a family of 6.”

“I had a great experience with Arnie. He came to repair my washer the same day I called and was able to diagnose and repair in one visit. He is very knowledgeable and personable. I will definitely use him again if the need arises and will refer him to my friends.”