Advanced Electronics, Inc

Advanced Electronics, Inc provides appliance repair services in Lubbock, Texas. The company handles kitchen appliances such as refrigerators, ovens, microwaves and dishwashers as well as laundry equipment including washers and dryers. They also repair televisions and work on brands like GE, LG, Frigidaire, Maytag and Samsung. Repairs take place either at the shop or during visits to customer homes, with staff handling both warranty claims and standard service calls.

Customers describe repairs on GE dishwashers where Vashon identified the problem right away, ordered parts and returned to complete the job so the unit ran better than before. Refrigerator work by Brandon often included spotting issues without extra parts and giving clear advice on when replacement made more sense than repair. Technicians like Chris and Jamie handled LG refrigerator fixes after power surges, including long trips to complete the work. TV repairs on LG and Samsung models restored picture quality, while ice maker fixes on Frigidaire units finished in under thirty minutes. Washer and dryer jobs appear regularly along with explanations of options when costs ran high.

Reviewers note that technicians arrive on time or early and send text updates before visits. Staff explains repair details and costs in plain terms, with honest input on whether fixing or replacing makes sense. Service extends to places like Amarillo, covering distances up to 120 miles for certain calls. Scheduling moves quickly in many cases, especially when parts sit in stock, and office staff answers questions about warranties and timelines without delay.

Most accounts praise the knowledge and professionalism shown by technicians such as Brandon, Chris, Jamie and Vashon along with clear communication throughout each job. A smaller number mention delays in parts or longer waits for appointments. DIRT Score 4.1 from 71 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Best company ever. We have a new GE dishwasher. Vashon came out. Diagnosed the issue immediately. Ordered parts and was back within a few days. He made the repair and now it’s working better than the day it was installed. We really appreciate his professionalism and promptness. If you have an issue with an appliance, call them. You won’t regret it”

“Miss Danielle was more than helpful. She was able to get us in first thing next week and was very kind and professional In doing so”

“My experience with Advanced Electronics is a positive experience. Thanks to the high professionalism, diligence and knowledge of Brandon Walton! This gentleman came into my home, accurately diagnosed my issue and informed me of the repair cost. Unfortunately, the repair cost was too great and I could not justify repair versus replacement. Brandon was a wealth of knowledge when it came to recommendations concerning replacement refrigerators and other appliances. Although I was not able to spend a great deal of money with Advanced Electronics on this trip. I guarantee the next time I have an issue with an appliance. I will be calling Advanced Electronics!”

“Yes, Advanced Electronics Inc, The service is professional and they provided time line got part in and had it all done with in a quick time .The technician was very helpful and did knowledge and experience. If need repair or replacement give them a opportunity to get the work done. Thanks again.”

“I cannot say enough nice things about Advanced Electronics. Everyone affiliated with the company is super nice and helpful. The communication is amazing and the technicians are very knowledgeable and take the time to explain things to you. I would highly recommend!!”

“They were very honest with us about our TV, the cost, and what would be the better options. I couldn't be happier with the.”

“Brandon repaired my refrigerator and even saved me money by not replacing an item that was in good shape. I really appreciate his honesty and professionalism. He was very respectful and cleaned up everything after he finished. I have had technicians come from other companies and really over charge and not do a very good job. I will call advanced electronics again and request Brandon. He was awesome! Thank you AE! Donnie Evans”

“we paid $200 for them to look at our washer 6 weeks ago, scheduled service 1 week after, ordered wrong part, scheduled another service, ordered wrong part. Supposedly parts were being sent incorrectly, no appology, nothing. Will not ever use again or recommend.”

“Very pleased with service provided. Chris was courteous and repaired my LG refrigerator quickly. It was damaged from a power surge after electrical storm and no LG refrigerator repairmen in my area. He made the 120 mile trip for the repair and we are back in action!”

“Big Shout out to Jamie and Brandon!! Jamie stayed on top of everything on my LG refrigerator warranty got results fast very professional. Brandon arrived on time did excellent putting a new compressor on my refrigerator friendly and knowledgeable. Thank you both for all the hard work best people u will ever meet GREAT JOB !!”

“The technician Brandon is the man!!! Helped me with bad ice maker (Frigidaire) In less than thirty min . Helped with any questions I had and gave me a lot of advice . Thanks big dawg!!!! Get that extended warranty yall.”

“My 65 inch LG TV had lost it's picture. I went up to their shop to inquire about repairs. Their in-house tech took the time to explain all my options and possibilities and made sure that all my questions were answered. Chris was the tech that came out to my house. Not only was he a few minutes early, he even sent me a text message letting me know that he was on his way. Chris looked at my unit very closely before giving me his professional opinion. He also explained in great detail for his opinion. When he was done I felt most confident in my decision on the next step for my tv. To round off I did have several conversations with the inside front desk associate. She as well took the time to answer my questions. This company is the whole ball of wax. Every department display a high level of professionalism and they take real good care of their customers. Thank you everyone at Advance Electronics. And I will be a repeat customer. Keep up the good work. Pat”

“I recommend this place for all of your TV or appliance repairs. I had a smoky black section on my Big Screen Samsung TV. An another place told me I needed to buy a new TV. I took it to these folks and the had it repaired in about two weeks. The picture looks better than it did before I had the issue. The customer service, knowledge and communication was excellent. RECOMMEND HIGHLY!”

“We have GE appliances and they are an authorized service and repair tech company for GE. They also have serviced our Maytag washer. Rick Cole is our usual service provider but each technician that we have had service our appliances have been great. They are professional and knowledgeable about the appliances they service. They are one of the most ethical company's we have ever dealt with. We live in Amarillo and they do service calls here as well.”

“I could not have asked for more when it came to both their service of the TV as well as their customer service. I have an LG that had a bad panel. After talking to LG's customer service, I was told to call a local electronic store. I called Advanced Electronics and the whole process glided along smoothly from there. I talked to the famous Kent when I called, he answered all of my questions both about my TV and the process of the warranty. I took my TV in the next day and they were expecting me. They took a look at it and got me squared away. The next time I heard from them was when they called to tell me my TV was ready. I picked it up and everything works wonderfully. I would use them again if the need arises and will recommend them to all my friends. One thing you should know, they (understandably) charge a 4% service charge on card transactions. I suggest you bring your checkbook so you can save some money.”

“Called and the sweet lady answering the phone was one of the nicest people I have ever talked to. The tech was very knowledgeable and professional. I highly recommend Advanced Electronics for your next appliance repair”

“Had to get my TV fixed and this is the company that was picked through my warranty. The tech that came to my house was Chris Reyna, he was very professional and courtesy, the work he did was very speedy and everything was explained to me as it was being done. I will definitely recommend this repair place to everyone.”

“Brandon did an amazing fast job. After so much trouble with getting through warrenty with fridgeair. They worked hard to be able to get us on the schedule fast.”

“Terrible customer service - terrible appointment times - this company is a JOKE and shouldn’t be booking appointments out weeks at a time to repair stuff. Do not recommend them for ANYTHING.”

“First would like to point out the courteous nature of this company if by far the best I have received. I initially had called Samsung when my washer went out to get warranty to fix it and they scheduled Advanced Electronics to repair it on the 26th of November. I picked up the phone and called Advanced Electronics. When they answered I told them the situation and they inquired about what codes I was seeing on the unit, within minutes they saw they had the part in stock and could schedule me in that day. The technician arrive with a pleasant smile on his face and completed the work in a timely manner. I will refer all friends and family to Advanced Electronics from now on. Thank you”