Cornerstone Appliance & Repair

Cornerstone Appliance & Repair operates in Lubbock, Texas, with Charles Joslin handling the work. The business covers appliance repair along with installation of units like dishwashers and disposals. It also supplies used appliances and sources parts such as racks for dishwashers when needed. Charles takes calls directly and manages the full range of service from diagnosis through completion.

Customers have brought in washers that needed quick fixes after faulty purchases, dryers that required same-day diagnosis and repair within a couple of hours, and dishwashers that made noise or needed new components. Ovens get restored after breakdowns, and full sets of appliances receive installation help along with delivery. In several cases he identified extra house issues during visits, ordered parts ahead to avoid return trips, and left the area clean once the work finished. Outcomes included machines running like new again with clear explanations on how to avoid repeats.

He returns calls promptly and often schedules visits the same day. Pricing gets stated upfront before any work starts, and he follows up by phone a day or two later to confirm everything still operates correctly. Service stays straightforward with honest costs, on-time arrivals, and direct answers to questions. The area covered centers on Lubbock with no mention of extended travel.

Reviews give consistent top marks for the same points across dozens of accounts. People note the clear communication, reliable follow-through, and focus on finishing jobs right the first time. DIRT Score 4.5 from 55 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Charles is friendly and considerate of his clients time. He serviced my dad dryer and communicated with follow ups to make sure it was still working. Thank you for a great customer service!”

“Mr. Charles is great to work with, very nice and responsive. My washer is working just like it was brand new. I will definitely call him again.”

“Charles was on time, let us know how much the diagnosis would be on the dryer and how much it would cost to fix it. He was able to fix our old dryer within a couple of hours. He really cares about his clients and loves his work. I would highly recommend him.”

“Repairman very polite and courteous. Very thorough in work ethics. After I explained the issue, he knew what the problem was. To reduce time and having to revisit, he purchased the part in advance. Cleaned up area after repair was complete. I would highly recommend him.”

“We had a wonderful experience with Cornerstone Appliance! Charles was absolutely amazing throughout the entire process. He was professional, knowledgeable, and incredibly kind. What impressed me most was his dedication—he didn’t stop until the job was completed correctly and everything was working perfectly. It’s rare to find someone who truly cares about their customers and takes pride in their work the way Charles does. He took the time to explain things, answer questions, and make sure we were completely satisfied. If you’re looking for honest, dependable service, I highly recommend Cornerstone Appliance and especially Charles. Thank you for going above and beyond!”

“Charles was so helpful! He was great about explaining to us what the issue was and how to prevent it in the future! We definitely would call him again!”

“Charles is a great guy. Helped us to understand every need we had, to install the appliances, and with the delivery. Beyond that, he not only does his job, but he also helped us discover a problem with the house and beyond, and more importantly, he works for Jesus, and this is the most important. Surely he became a friend of my family and a great brother in Jesus. God bless you! And you will bless many people as did with my family.”

“Charles was great at helping us find a rack for our Dishwasher., and at a great price! He was friendly, timely, clean cut. He ordered and delivered the part to our house and helped with installation. Great service!”

“Charles …Very professional and friendly… Communication made for prompt and easy service ….. repairs on both washer and dryer handled promptly . Very upfront and honest pricing …. Followed up in a couple of days to ensure everything was working correctly ! Would highly recommend for any and all your needs !!!”

“Ever since I purchased my washer and dryer set three years ago, Charles at Cornerstone Appliance has been my go-to for anything appliance-related—whether it’s purchasing, repairing, or replacing. He’s a great guy who does honest, reliable work and always offers fair pricing. I highly recommend him!”

“My 4 year old LG dishwasher has been making noise for months. It cleans the dishes but it’s loud for the 2 1/2 hours that it runs. I called around looking for a repairman and got Charlie’s name and number. Unfortunately it was the pump and to repair it would be costly. I decided to pay the $100 plus tax and buy a new one. Thank you Charles!”

“Great used appliances! Charles is a Godly man who does great business! I would recommend him to anyone!”

“Charles Joslin with Cornerstone Appliance & Repair was prompt to return my call. He was able to work me in same day and get my washer repaired. I will definatley use Cornerstone again!”

“Charles was very personable. Had him put in dishwasher and disposal. Had a few hiccups along the way but he figured it out and got the job done in a timely matter. Thanks”

“Charles came out to fix my washer after I was sold a messed-up unit. He knew exactly what the problem was and had it fixed quickly. Excellent service and very friendly—highly recommend!”

“I had an excellent experience with this Cornerstone appliance repair! From start to finish, their service was professional, prompt, and reliable. Charles responded quickly to my request and were able to schedule a convenient time to come out and take a look at my washer.”

“This company is Honest, Fair and they do Exceptional work & highly knowledgeable. Everyone is going to have an issue with Appliance at some point. You are going to need a go to company to be able reach out to when the need arises. Do your self a favor give Charles a call, you will not be disappointed.”

“Charles Joslin of Cornerstone Appliance Repair provided excellent service. He communicated pricing in advance, arrived as scheduled, efficiently addressed the issue with our dryer, and called back 48 hours later to confirm the dryer was working promptly. I recommend him for appliance repairs. Sam Ayers”

“Excellent business and products, reasonably priced, and reliable follow-up service. Highly recommended. Come for the business, stay for the message. Thank You, Jesus, for kingdom minded men.”

“Charlie was amazing. He was prompt and fixed my oven. He even called the next day to make sure that everything was working perfectly.”