Field Appliance Repair LLC

Field Appliance Repair LLC handles appliance repair work in Lubbock, Texas. This family-owned outfit stays fully insured and sends out certified technicians for refrigerators, washing machines, dryers, dishwashers, ovens, gas stoves, microwaves, freezers, small appliances, garbage disposals, and commercial equipment. They cover diagnostics, maintenance, parts replacement, and installation after seven years in the trade. The business lists service across local spots such as Cedar Meadows, University Pines, Caprock, and Melonie Park while keeping a 24/7 schedule reachable at the listed number.

Customers call them for broken refrigerators that need quick diagnosis, dryers that stop heating, washing machines that fail to run, and stoves or ovens that quit working. Joe shows up, points out the faulty part, replaces it, and gets the unit running again in many cases. Reviewers note he has fixed dishwashers, freezers, and combo units while explaining the issue and offering maintenance tips. Some jobs wrap up in under an hour with extra cleaning done on the appliance. A few calls involve repeated visits for the same refrigerator or microwave where parts get ordered but follow-through drops off.

They answer calls fast enough for same-day visits in Lubbock and often arrive within hours when the schedule allows. Pricing comes across as reasonable and upfront for labor plus parts, with some mentions of a warranty on the pieces installed. Communication stays direct during the job but turns spotty afterward in certain cases, with texts or calls going unanswered. The crew works residential and commercial spots around town and keeps the focus on getting the appliance back online without extra trips when possible.

Reviews split between strong marks for speed and knowledge from Joe and complaints about unfinished repairs or poor follow-up after payment. The pattern shows solid results on single-visit fixes and weaker outcomes when multiple trips or parts delays occur. DIRT Score 4 from 132 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Best in the business! Honest, affordable and convenient for you. I trust this man in my house. He does what he says he’s gunna do and then some. Mr. Joe Field’s on the job!!! PS. He doesn’t leave a mess either 👍🏼”

“He came to look at a washer. Left the washer down parts and never responded back. Was not someone I hired myself, as the person that sold me the apparently broken washer hired this company to fix it. He got paid for the diagnostic side, felt his job was done I guess and left the washer on my end like the picture shows completely apart and missing the pieces he took with him. He was not involved in the scam of the washer itself (i dont think, stay away from DL Yates on Facebook) but the repair and communication after was less than desirable. Would not trust using him in future or suggesting to others.”

“I will never recommend Field Appliance to anyone. My experience was absolutely miserable. Over the past few months, I hired Joe to repair my refrigerator, and it has been nothing but frustration. He told me that appliance repair is a "trial and error" process, meaning I was responsible for paying for parts. Despite coming out three times, my refrigerator is still not working, and he refuses to reimburse me for any of the failed repairs. It was not clear at all how he was deciding to charge, he would say he is not charging for labor & just the part but it was the same rate of $150 each time. To make matters worse, getting ahold of him is nearly impossible. He does not respond to texts, and after three weeks of no response, I finally reached him. I politely asked for an itemized invoice before allowing any further work, which he agreed to provide. That was a week ago, and I am still waiting. I should not have to beg a business owner to uphold their reputation or do their job. I’ve wasted $450 on nothing and will be taking my business elsewhere. Avoid Field Appliance at all costs.”

“Joe came over asap!!! He should me everything that was wrong with my stove and got it up and running great. 5 stars from me. Very friendly”

“Joe was knowledgeable, professional, and incredibly polite. He identified the issue with my dryer very quickly and provided an efficient solution. There were also small things that he improved upon without me asking and he informed me of things I can do to ensure the longevity of my appliance. Joe made sure to take time to educate me on the repair and on the dryer itself so I was fully equipped to work it and handle any small mishaps if they arise. I will be recommending this company to everyone I know as I am so pleased with my experience.”

“Joe is the most efficient repair person I have ever met. He was kind and friendly, ang got my oven fixed in thirty minutes!”

“We called Field Appliance Repair and he immediately said he could come and look at our dryer. Not only was he knowledgeable and efficient, he was prepared with what was needed to do the repair. The cost of the repair was fair and very reasonable and appreciated the warranty he offers on the parts used — which is a rarity! Thank you for rescuing us and we highly recommend them to anyone and will definitely use them for any future appliance issues we may have!!!”

“Awesome company! Now days, It is hard to find a reasonabke charge and honest company. Joe came and immediately found the problem with my refrigerator. He informed me of the recall on the brand compressor & gave me the information to call to save $$. Thank you so much! Highly recommended!”

“Joe was an amazing repairman for my older dishwasher. He was very communicative before the fix and lead me through the process of why the dishwasher was malfunctioning. He was very kind and did a thorough and complete job in under an hour! Highly recommend Field Appliances for any repair work on appliances and Joe was spectacular. Will definitely use this company again if needed!”

“Joe came quickly and fixed our dryer problem. He is very knowledgeable and works quickly and efficiently. We will definitely call him again next time we have an appliance problem. Absolutely recommend!”

“Had to have my washing machine repaired quickly. Field appliance repair set up same day service Joe the repair man was on time and quick and explained what was wrong along the way. Pricing was very affordable for what needed to be repaired. I will call them again in the future if the need arises and I highly recommend them to anyone. Bonus they are a local small business so I got my washer fixed and was able to support a small business all in one shot.”

“We had Joseph out several times and he couldn’t fix our microwave on our oven/microwave combo. We spent almost a thousand dollars and he left the last time in December (it’s now May) stating he was going to order us a part. Since then he has ghosted us. We did speak to him, his wife and his partner. Just looking to get the part to repair it ourselves. They sound competent and professional, they are not”

“When I tell you Mr. Joe went above and beyond to repair my driver. This guy is simply amazing honest and keeps you informed throughout the process. He cleaned the inside of my dryer making it look so close to new it was scary! I will never trust another for my appliance repairs. Yall best get with Field appliances repair you will not be disappointed!!!!!!!! Ty Joe you’re the absolute BEST!!!!!!!!”

“100% recommend Joe! I had one issue after the other with my appliances and did not know who to call. I was referred by a friend to contact Field Appliance Repair, and it was the best choice ever. I received a quick and professional service from the beginning of my call til the end of the service repair. Not only did Joe fix all 3 appliances but also gave great tips on how to maintain each one. Joe is very knowledgeable in what he does and will walk you through it all from the do's and don't's. Now I will always recommend Joe to others. GREAT JOB JOE! 👍”

“Joey is everything you could wish for and more. He is punctual, personable, and get the job done right every time without fail. I would not hesitate to recommend him to someone else for his services. Great business through and through.”

“Very unprofessional in every way. He came for the diagnosis and told us what part we will need and that he would bring it the next day. Next day came and he said he forgot to get it and the store was closed. Next day we call and text and he says he will be here around 4 pm. He ignores calls and texts. He finally says he is running late, but he is on the way. 2 hours go by and he does not answer and calls and finally leaves my text on read. Honestly seems like a scam to charge me for a diagnosis and then ghost me when I need the service.”

“We've had them work on several of our appliances. Sadly we had issues with each and every one. They claim they have a warranty that'll cover you for 6 months but then they app taking phone calls. We tried for several weeks to get someone to just answer the phone. The money we poured down the drain with these people is insane. Steer clear.”

“I have used Field appliance twice and he was very knowledgeable . The first time was my dryer and Joe was out to repair very quickly it was a great experience. Second time was my upright freezer and he came out to look at it and told me what he need to get to fix it and why it went out. He ordered the part and the next day came out and fixed it.. Saved me from have to buy a new freezer. Very professional and through. Highly recommend Field appliance!”

“They were amazing. Showed up on time and kept me in the loop of when they would be arriving. Let me know what was going on with the washer and repaired the things that needed to be fixed. Quick! Gave tons of information and some trouble shooting stuff to do. Great repair team! Will definitely use them again!”

“Joe was very knowledgeable and helpful when our washing machine stopped working properly. He was able to fix it quickly and answered every question we had. Top notch service! In the event that we need help with other repairs, Field Appliance will be my first call!”