Science Appliance
Appliance Repair Technician · Lubbock, TX
DIRT Score Breakdown
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What Customers Say
“Science Appliance has been out to us twice for home warranty service (two different appliances) and quickly found & fixed the issue each time. The techs are friendly and explain the problems to us when we ask. Very happy with their service!”
“Kaiden did a great job. Was early for my appointment, which was good for me, and he was very knowledgeable, very polite and took care of my issues. I will use Science Appliance whenever I need any of my appliances repaired.”
“The whole experience was great from the booking of the appointment, the diagnosis of the issue, and the time to get parts in to repair the dryer. The techs were great at explaining what the problem was and what it would cost to fix. The final bill was exactly to the quote. This is the second time we have used them and will continue to call them in the future as needed. Very highly recommended.”
“In March we had a switch go out on our washing machine which didn’t allow draining. Based on other reviews we chose Science Appliance to take a look. They were quick to make an appointment and upon arrival quickly identified the issue. They went for the part and we were back in business in no time. Courteous and knowledgeable. Almost 3 months later the switch went out again much to the surprise of the technician. We were under warranty so the part was replaced at no cost or service call. We trust their recommendations, service, knowledge and really appreciate the professionalism. Will keep their number handy.”
“Science Appliance has always done a very good job when working on my washing machine. When my Machine was two years old, it should’ve been replaced and Science Appliance tried to get the company to replace it and they would not. Since I have the home warranty, I keep having to have them come work on it. They are very thorough and they show us and explain everything that they have done and when they get the repair parts and come back, they will explain everything. If you call them because you forget something, they are very nice to answer your questions. This was the first time that we had David, but he was very professional. The other men that have been here have also been very professional. I highly recommend Science Appliance. I can’t say as much for Maytag.”
“We were not familiar with this company until our home warranty company sent them a service order for our gas oven. They responded very quickly and set up an appointment for a repairman to come out. The part was on backorder but the minute it was delivered they got us on their schedule to come out almost immediately. We highly recommend Science Appliance. Our repair guy was friendly & professional and very knowledgeable. Very happy to have a working oven again! Thank you!”
“Robert with Science Appliance repair, efficient, and professional. I will highly recommend them for any repairs you may need. I had them fixed my washer. It had been unbalanced for quite some time and I am very pleased with the repair.”
“Science Appliance tech was on time, courteous and knowledgeable. Had our dishwasher running quickly. He did a thorough check and found a bushing that needed to be replaced as well to help with a noise it was making, this was not part of the original issue. Overall experience was great.”
“I have used Science Appliance to repair all my appliances for years. My friends and family members use them, as well. They are always professional and very knowledgeable. I have always been scheduled within a day or two of my call, and they are very reasonably priced for the repairs. I highly recommend Science Appliance for all your appliance repairs.”
“Science Appliance assessed the problem with my ice maker and determined a new one was in order. The technician was timely, polite and informative. We have a new ice maker and plenty of ice!”
“I am as very pleased with the process of getting my appliance repaired with this company. David, the technician, was very professional and explained the entire process of what was wrong. Was very pleased with the entire process”
“The technicien was very professional and diagnosed the problem in short order. He also showed us a workaround so we could use the appliance while we wait on the new part to come in.”
“Fast, polite, mannerly, honest service! Technician, David was so kind and explained everything. 10/10 recommend!”
“My icemaker was leaking and causing a huge mess in my freezer and resulting in having to throw away half of every batch of ice because it became a solid block. Not to mention the ice was brown sometimes. Gross! Science Appliance was able to get me in super fast- even after a holiday. Tim was extremely polite knowledgeable and he let me know what everything was gonna cost before any work had started. I know who I’ll be using from now on.”
“Science Appliance did a great job helping me to replace a factory warranty part. They dealt with LG to get the part for me, and their tech did a fantastic job on the repair service. I highly recommend them for all LG appliances.”
“My refrigerator's ice maker needed replacing. It was dropping really inconsistently and not in cubes but in large mishapen chunks (sometimes even half an ice tray all stuck together in thick chunks). I hesitated replacing it because of the cost by finally bit the bullet and had science appliance do their thing. The job was quick and efficient and punctual. My ice maker is now dropping perfectly and often and I had actually forgotten how amazing it is to have lots of normal cubes of ice! Very happy with the job and highly recommend them for repairs.”
“The technicians that come out are always friendly and up-front with whether or not a repair is possible and how much it will cost. Today our technician, Tim, had our washing machine back in business within a couple of hours!”
“Science Appliance has quickly repaired our GE Fridge/freezer. The tech came Friday afternoon, said they would need to order a part, so I figured it might be another 2 weeks before the repair could be completed. Thankfully, I was wrong. I got a call late Wednesday afternoon to say they had the part and could come to install it the next day (today). All is up and running. Staff is always pleasant and cheerful, and the techs are always helpful, professional, and pleasant as well. Thank you once again!”
“My GE refrigerator was not cooling properly. Called Science Appliance & they diagnosed the problem quickly & replaced the fan. Working great for a fair price.”
“Highly recommend Science Appliance. Service was awesome. Both gentlemen were very polite and explained what was going on with our refrigerator. Highly recommended. Thank you 😊”
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