Cooking Equipment Specialist, LLC

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Worst customer service I have ever experience. First said we were not in their service area when they were just at my location the week before. Then was extremely rude when I was asking an estimated time of repair and then hung up on me. Would not answer my call after he hung up on me so now I am finding another company. Which is ok with me because this company does not seem capable of handling anything.”

“Beware of this Company they have very aggressive Drivers on the Road the driver tried to hit my car 4 times for no reason. The Owner will not even try to talk to you. He hung upon me. Next time I will file charges for Road Rage.”

“So far, not impressed with their repairmen at all. My restaurant has called them out multiple times for the same machine, within a week, and this is the 3rd machine they have worked on. No communication. They are a scam, looking to get as many repairs and upsells as possible before someone gives up on them, which I now have.”

“Great service for my location. Technician came in and actually had the part in his vehicle to perform repair. Would highly recommend”

“I work for a school district here in Texas. This place has the worst customer service I've ever dealt with but they have Awesome technicians”

“Found what I was looking for. The person that helped us went the extra mile.”

“The worst service ever, you can’t even talk to a manager!!”

“Great company, honest and does the right thing.”

“Do not hire this company !”

“That Mark B. sure is a looker!”