M&M Appliances
Appliance Repair Technician · Midland, TX
About
M&M Appliances handles appliance repair work out of Midland Texas. They diagnose and fix refrigerators freezers washers dryers ovens ranges dishwashers and under counter ice makers. The company keeps a stock of parts on hand and sells refurbished appliances at set prices. Erica handles incoming calls and sales while Juan serves as the main repairman who shows up at homes.
Homeowners report refrigerators that ran loud from failing compressors and washers that stopped draining because of bad pumps. Juan has swapped heating elements in dryers and sorted odd freezer faults that took extra time to trace. Other calls covered ovens that quit working dishwashers that leaked and fridges that needed water lines hooked back up after repairs. In several cases the crew finished the job the same day they arrived and left the unit running again.
The address sits at 1007 N Midkiff Rd. Reviewers note that calls placed in the morning often bring a technician by afternoon with the needed part already loaded. Erica stays on the phone to answer questions and Juan explains what he finds before any work starts. Service reaches Midland and nearby towns with same day visits listed as common and prices described as straightforward once the problem is identified.
Most reviews mention fast response times and staff who avoid pushing extra parts. A Google rating of 4.2 stands from the profile while topics such as dryer repair compressor work and knowledgeable staff appear often across the feedback.
Service Areas
DIRT Score Breakdown
211 reviewsView on Google →
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What Customers Say
“Our 20 something year old refrigerator started making lots of noise. We checked the internet. Its probably a compressor going bad. After about 22 years it was time for another fridge. We identified the top 3 used appliance dealers in Midland on google and went on our "hunt" M&M was our last stop. The first thing you notice about walking into M&M is how clean it is. The second thing you notice is the awards for being "best". We met Erica who is truly a low key super helpful sales professional. We discussed prices and warranty. It was clear M&M provided the best value. We had to go home and re measure. 30 minutes later we were back to buy. Although unusual we made our purchase about 3:30 on a Friday afternoon. Her delivery crew was available and we had the fridge in our home and running by 5:00. In a word "amazing." If you are seeking value; check out M&M.”
“We have used M&M for several years. They have always been professional and courteous. They have always been able to repair any appliance for us. They won't put unneccary parts on an appliance. They are honest and up front. If it isn't worth repairing, they will tell you up front. I have a freezer that had an unusual problem. They didn't give up until they figured out a solution. Erica answers the phone and has many other responsibilities. She is always friendly and professional. Juan, their main repairman, is also friendly, professional, and extremely knowledgeable. Please give them a chance if you need any appliance repairs.”
“Great and friendly service! Was available to come same day and diagnosed the problem withing 5 min. Owner was friendly and we talked the whole time. Issue with fridge was fixed and was put bagk together within 2 hours. Highly recommend and will def use for my appliance repairs from now on”
“Extremely disappointed with m and m. I overpaid for a washer which was hard to do but I did it anyway. Everyday Cutthroat when it came to dealing and I guess I understand I really had to go the extra mile with them because I'm in a wheelchair and there was nothing done to help me from then to take that into consideration but that's fine. I overpaid for the washer it lasted 2 months and then wasn't working they brought another one and replaced it that one work for a few months and then messed up. They came out to look at it and he told me the washer was perfectly in great condition it just needed a heat water valve exchange but I could still watch with cold water. That wasn't true. And then I asked him to take my situation and my case into consideration and maybe just buy the washer back even if it was for $50 and they said no they don't buy used washers that aren't working yet I was totally was fine and just needed the water connection replaced. What a coincidence. And then the rude lady that I spoke with attempted to tell me that they don't really sell or buy appliances which is not true because they have a complete showroom so that makes no sense I would never recommend this plac”
“I would not recommend M&M Appliances based on my recent experience. We have a high-end GE Monogram built-in refrigerator that stopped working. M&M quoted us approximately $2,500 to replace multiple boards and service the refrigerator. They also told us there would be essentially no warranty on the electronics other than a short company warranty. After getting a second opinion from another appliance repair company, we were told that only one board appeared to need replacement, with an estimated cost of about $847 plus labor, which was far more reasonable. What was especially concerning was that the second technician noted that one of the original boards had apparently been removed from our refrigerator without that being clearly communicated to us beforehand. Based on our experience, the original diagnosis and pricing from M&M seemed excessive and not transparent. I would strongly encourage anyone with a higher-end appliance, especially a built-in refrigerator, to get a second opinion before agreeing to expensive repairs.”
“The representatives did a great job repairing my refrigerator. They also hooked up the in door water and ice maker. They were friendly and helpful.”
“Awesome team! Very nice and knowledgeable .Came to fix my parents stove and ended up fixing an A/C issue as well. Great service and experience 10/10 recommend.”
“I love these guys. They are very professional and have great customer service and punctuality. I called multiple services to repair my oven, and these guys came fast and got the job done fast. No bull, no hassles, no scamming the customer. Just an honest company doing honest work. Highly recommended for any of your appliance issues.”
“This company is fantastic! They get to you quick and get your appliances working again. I definitely recommend them for all your appliance needs.”
“All I can say is wow!!! Called them and they were extremely helpful. Awesome service and installation with great communication!!! I highly recommend them for any and all of your appliance needs!!!! I look forward to purchasing from them again when I need another appliance.”
“We had been waiting for parts for my washing machine for 6 weeks from a different company. M & M came out and had it fixed in less than an hour. While they were here, I explained that my AC wasn't working and we were waiting for the repair appointment. He told me he could fix the AC also and had it up and running in an hour. I was so thankful! Juan and Junior were very kind and respectful. We will definitely be using M&M from here on out.”
“M&M Appliances did an amazing job replacing my compressor on my fridge, Erica was amazing with her customer service and definitely went above and beyond to help me!”
“Called them in the morning for a broken ice machine and a leaky dishwasher. They came out same day that afternoon. Fast , courteous service. Dishwasher is working perfectly. Pointed us in the right direction for an ice machine replacement. Highly recommend this family owned/ run company. Fairly priced.”
“Called to make a service call appointment…. Told them my heating element was out …. They came took off back of dryer and and said yup heating element is broken needs replaced….400 dollars to replace it….. found the part for 50 bucks on line so I said thank you leave it as is …….. so mind u i live a few miles from their shop…. 20 min of there time and both guys barely spoke English ……. They said it was 95 dollar service fee…. No talk over the phone of fee……. So I gave them 100 dollar bill ….he said ….. no change……….be warned they are GREEDY!”
“I have been using M&M appliance for all our appliance repairs since 2016! Juan and his team are honest, dependable and very fast! I have been having issues with my washer and they were able to come out the same day I called. They diagnosed the problem quickly and got me up and washing clothes again! Thank you M&M from tis single Momma!”
“I’ve had issues with multiple appliances and this company has been fantastic. Very knowledgeable, they keep you updated every step of the way. Fair pricing as well. I’d highly recommend them for any of your issues.”
“Called them in the morning when my washer stopped draining the night before, suspected it was the drain pump. They were able to get Juan out that same day and he confirmed that it was the drain pump, and immediately replaced it. Impressed with the responsiveness and speed of getting someone out and getting it fixed, already having the part on hand.”
“Only call these guys!! Hands down the best in the basin very responsive, showed up on time explained the issues then ran his diagnostics and found a solution!! Saved me money not having to buy a new refrigerator! Older model Estate frig and he knew how to repair it!’”
“I loved our experience with them! They came in to fix our washing machine and noticed our ac was broken so they also tackled that along with an old fridge we had that we couldn't get to run! This company goes above and beyond for their customers I highly recommend them!”
“10/5/24 We called 10/4 because our dryer was making some awful noises, Juan was at our home by the next morning and took care of the issue with ease! He was so kind and personable, even offering us some advice on our refrigerator. The service came with a 3mo warranty, would absolutely use his services again! :)”
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