Mr. Appliance of Midland / Odessa
Appliance Repair Technician · Odessa, TX
About
Mr. Appliance of Midland / Odessa takes care of appliance repairs out of Odessa, Texas. The company handles refrigerator work, washer and dryer fixes, oven repairs, microwave service and other appliance jobs for both homes and businesses. Technicians named Robert, Matt, Faith and others handle the calls that come in for these repairs. They focus on getting the equipment running again without charging by the hour and they stick to clear prices set after an in-person look at the problem.
Homeowners bring them cases like refrigerators that keep failing after the first try, washers that need parts ordered in, dryers switched from gas to propane, and ovens that stop working right before holidays. Robert has returned to the same house a couple times to finish a fridge job until it stayed fixed. Matt has shown up the next morning after a phone call and got a washing machine running again fast. Faith has been noted for steady work on appliances over several years, and other techs have handled quick fixes on ice makers and general dryer issues.
Calls get answered with friendly voices like Leeann on the line, and appointments can be set online. Trucks arrive on time or early in many accounts, even for spots outside town, and the crew keeps in touch with texts and updates. Pricing stays reasonable according to the people who used them, and the work gets done without dragging out. They cover the Midland and Odessa area for both quick jobs and jobs that need return visits.
Feedback runs mostly positive on the crew staying professional, showing up when promised and finishing the repairs without extra hassle. A handful of reviews point out phone mix-ups or one case where a shutoff valve got damaged during the visit. The Google rating stands at 4.7.
Service Areas
DIRT Score Breakdown
331 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Mr. Appliance and Faith are what 5 Star reviews are all about. Businesses should be recognized for their service, their timeliness, their expertise. But, this 5 Star adds another element and that is caring. I was so comfortable having her in my house because she has all the elements, as well as a beautiful smile, which is the bow on top of the package. Call them and you will see what I mean.”
“Answering phone was Leeann. Very friendly and courteous. Sent out Matt next morning. He also was very friendly, courteous and knowledgeable. Part had to be ordered which is a pain, but understandable that the Tech can't carry every part for every different Brand of washers.”
“Mr. Robert was very professional and patient with all our inquiries and concerns. He guaranteed their service and work which was very reassuring. We had an ongoing issue with our refrigerator requiring him to return 2 more times until it was finally resolved. Thank you.”
“Robert and the Mr. Appliance team are always getting the job done in a timely manner, at a reasonable price and with a smile on their faces. He has been working on different appliances for me for several years and has always done an excellent job!!”
“Appointment was easy to make on line. Service tech showed up early, diagnosed the problem quickly and had the repair done at a fairly respectable price. This is the second time we have used them and will do again in the future.”
“I would have loved to have them come out and servcice my gas oven, however when I called to make an appointment, they hung up on me the first time. I called back, and the lady who answered the phone had zero ideas about anything. She said she would call Miss Leann....it seemed like she was confused. I told them I would just call someone else.”
“Matt was very professional and got my washing machine running very quickly. Very pleased with the service I received. Thank you again so very much!!”
“They are my go to for appliance repair!! They are consistently on time and great communicators. The owners are incredible too!!”
“Great communication and services. Quick response on get out y the parts and fixing the refrigerator.”
“Friendly n professional. Enjoyed their work. They were quick so I appreciated it.”
“The technician was great but not sure if it was the initial tech or the one that came back to fix the part but they broke my hot water shut off valve and didn’t even tell me. I know it wasn’t broke before since it hasn’t been turned off since it was initially replaced over 8 years ago. That will be the reason I will not use them again. All I would expect is honesty and I would have paid for the repair myself.”
“Y'all were so good to work with us and within our timeline. We appreciate your professionalism and willingness to go the extra mile for your clients. Thank you, should we ever have problems you will be the first person I call.”
“Called after many companies said they don't do gas to propane conversion on dryers, Mr. Appliance on the other hand did, they came and did the stove and ordered the part for dryer, they came and installed last part and verified everything was running smoothly before leaving. Highly recommend. The gentleman that arrived was super friendly he knows his iron skillets!!!”
“The man who helped us was prompt and very kind and informative. I would definitely use them again”
“Thanksgiving week and no oven, is not a good cenario. Mr Appliance saved the day!!!! We live out if town and they went the distance for us. Kind, courteous and most effective in resolving the problem.VERY HAPPY WITH THIS REPRESENTITVE.”
“They are very professional very prompt and very reasonable. I highly recommend them.”
“Very professional and nice. Worked quickly to resolve issue”
“We have use Mr. Appliance on a few occasions and the results have always been awesome. Highly recommend this company and of course Robert. We will always ask for him on any future needs.”
“Robert with Mr. Appliance did a great job diagnosing a problem with my refrigerator and replacing the defrost thermostat. He is very friendly and professional and I highly recommend him.”
“I had called another appliance repair company and the tech told me that my washer wasn’t leaking (it was). I called Mr. Appliance and from the phone calls to the text reminders— they got me taken care of and we’re so friendly. Will recommend them!”
Last updated: