Art's Appliance Repair Co.

Art's Appliance Repair Co. handles appliance repair work in Pasadena, Texas. Art Elsner and his wife run the business as a small operation based out of their home. Art takes care of the repairs on household appliances while his wife handles the phone calls and sets up the schedule for each job.

Customers have reached out when dishwashers stopped working or refrigerators needed attention. Art has arrived with parts already on the truck for some calls and walked people through whether a fix would hold up or if buying new made more sense. When a Samsung model fell outside what he could handle he pointed callers toward other local shops or the manufacturer for options. Follow up visits get booked after parts arrive so the work stays on track.

The wife answers the phone to book appointments and keeps the details straight. Art shows up on time and stays in touch about any parts that need ordering for a second day. Service stays limited to areas near their home address and one caller learned they would not travel even a short distance like four miles away. Clear talk about the work and next steps runs through each job.

Reviews give the company a Google rating of 4.6 from 10 reviews. People note the steady effort, straightforward dealings, and reliable results from both Art and his wife. DIRT Score 3.2 from reviews on Finds.

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“Art and his wife run their own appliance repair company. Call 'em up and talk to Art's wife, who does all the scheduling. Art is prompt and personable. Art is really good about talking you through whether it makes sense to repair, or if it is time to throw in the towel and buy a new appliance. For many repairs, he will have to order parts and come back another day. But, Art is good about getting those follow up appointments scheduled and done. HIGHLY recommended. I've used Art for years. He is first rate.”

“my dishwasher has been broken for a while. I was apprehensive about having a stranger in my house. A friend has used this company so I called and spoke with a nice lady on the phone and scheduled an appt. Was hoping she was coming along too because she was so nice on the phone. To my surprise the OWNER showed up to do the repair and had the part on his truck! Just a Mom and Pop shop with good old fashion work ethics.”

“So I called to get an appointment to fix my refrigerator. This guy is a self employed business owner and his wife told me he doesn't travel to my area..... which by the way is 4.4 miles from his business address to my home address.His business is based out of his home. So I guess business is so good he can't fix one 4.4 miles from his house. Call someone else for your service needs.”

“Mr. Elsner is a great hard working man! Mrs. Elsner keeps everything organized so your appliances are back in working condition in no time. I have referred them to many people and no one has ever been disappointed.”

“Art wasn't able to work on Samsung but his wife was able to give me some information on local repair appliance shops that they knew of and also recommended calling Samsung for a list of local repair shops they contract out. I liked the add touch of helping me out. Greatly appreciated.”

“Incredibly hard working individuals! They love their clients and run an honest business. Wonderful people skills and Art gets the job done!”

“The best repair service by the most sincere people! Art’s Appliance Repair is outstanding in expert skill and excellent customer service. Highly recommend for all of your appliance needs!”

“Art is very knowledgeable about his work and does a great job communicating. Very trustworthy and great work ethic!”

“Art is fantastic. So nice and helpful. Highly recommended.”