EPIC Service

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very satisfied with the service. Kevin does a great job! He is very knowledgeable and is usually available the same day. He’s very nice to the staff and to our customers as well. Highly recommend Epic for your appliance repair needs.”

“Kevin the technician and Tamara the administrative staff are both true professionals at their jobs. I received 5-star care from both Kevin the technician for my washer repair and Tamara, the administrative staff for her customer service. It's a joy to have someone take genuine pride to ensure that you receive the highest quality of work and care from their company. I would most definitely recommend EPIC Service for your appliance repair.”

“My washing machine stopped working in the middle of a wash cycle and I called EPIC Service for a technician to come out to my home. The Executive Administrator Tamara was exceptional, friendly, and professional. She was very efficient in explaining everything to me and gave me a very reasonable price! The technician Kevin was very punctual and was very knowledgeable about what needed to be repaired on my washing machine. The repair was completed efficiently and my washing machine is now working perfectly. Excellent Service for a very reasonable price. The EPIC Service team provided excellent customer service. I highly recommend EPIC Service for your appliance repair needs.”

“EPIC Service has been my go to service provider for more than a decade and across multiple properties. Kevin, the lead technician, is knowledgeable, efficient, and thorough. He recently attended to an electrical issue at my current property when half of my home's electricity went out due to a bad fuse. Not only did Kevin repair it, he showed my son what to do if it were to happen again! EPIC's administrator, Tamara, is methodical and meticulous, as well as compassionate and understanding. She always explains what issues need attention and never fails to follow up with me after service has been completed. EPIC Service operates with an unwavering sense of integrity. I cannot recommend their services more. EPIC Service lives up to the name, and their employees are the embodiment of amazing customer service and exceptional skill!”

“I’ve used Epic Services on several occasions. Kevin is professional, friendly and very thorough. He always follow through and is helpful at explaining what is needed and what he has to do or obtain to get the job done. His admin assistant is pleasant to speak with. She not only keeps you informed of appointments, arrival times and delays but also calls to make sure everything was taken care of. I highly recommend Epic Services for all my appliance repairs. I will definitely call them first!”

“Kevin knows a lot about a lot of things especially fixing my washer. He was in and out and the washer is working perfect as if I just bought it. Great guy and even better customer service.”

“EPIC Service is my number one Choice to Call if I have something wrong in my apartment, they are always friendly and kind. Also the Best Prices in Houston. 5 Stars ⭐️( P.S. Ask For Kevin ) he knows everything.”

“Epic Service staff is amazing ! First experience was HVAC repair/ servicing and the tech walked me thru each step of the repair there was also a fan motor replacement an the tech was courteous professional,insightful and actually allowed me to assist some to increase my own knowledge of HVAC for future use would highly recommend Epic for any servicing work needed”

“Epic was great. They guide me through the whole process getting my microwave fixed. Kevin was knowledgeable and efficient in fixing my appliance. I would recommend and definitely use them again.”

“Incredible service! We had a consult for our washer and a week later Kevin was back for installation of the new part and had everything fixed within an hour. Absolutely recommend!”

“Exceptional professionalism extremely impressed with customer service atmosphere is family oriented and a genuine feeling of respect. Service was above and beyond, prompt, skilled in restoring appliances,personable,saved me money🙂”

“We had an excellent service from this company. The service person came on time, explained everything well and was quick and polite. Our problem was solved quickly. I strongly recommend it.”

“From the service desk to the technician, EPIC was responsive, honest and efficient! Kept me informed every step of the way.”

“Epic was fast and efficient. I was VERY pleased with the services provided!! Thank you Epic!”

“Epic service is superior to none fixed right first time great customer service”

“Personable Knowledgeable Thorough Great company with Epic service!”

“Fast, great and Professional”