Leader Appliance Repair
Appliance Repair Technician · Richmond, TX
About
Leader Appliance Repair handles appliance repair work out of Richmond, TX. Freddy runs the operation as owner and head technician with Fadail also handling calls and repairs. They take on refrigerators, washers, dryers, ovens, dishwashers, freezers, and similar units. The shop keeps hours from 7am to 9pm Monday through Saturday and 10am to 6pm on Sunday, with calls routed through 832-823-3493.
Customers call about refrigerators that lose cooling from bad compressors, washers that leak water, dishwashers that stop running, dryers that fail to heat, ovens with burner problems, and freezers that warm up. Freddy and Fadail show up, pull the faulty part, install the replacement, and test the unit until it runs right again. In several cases the same tech returned the next day with an ordered part and finished the job in under twenty minutes once everything was on site.
Jobs often get booked the same day or within twenty four hours, including Friday afternoons and weekends. Technicians keep customers updated on arrival times, explain what went wrong, and lay out the cost for parts and labor before starting. Reviewers note the prices stayed reasonable and the crews worked around household schedules without extra delays.
The company holds a strong record built on repeated mentions of quick arrivals, clear explanations, and units that stayed fixed after the visit. DIRT Score 4.8 from reviews on Finds.
DIRT Score Breakdown
995 reviewsView on Google →
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What Customers Say
“Freddy, the owner and head repair tech, came to fix a refrigerator at my job site. He was timely. He was professional. Most importantly, he was great at his job! I would recommend his services to anyone in the Greater Louisville Area, and feel confident he will leave you as happy with his craftsmanship as he left me.”
“Fixed a Monogram GE refrigerator, a washer dryer and dishwasher in a very efficient and effective manner and will continue to use them as my lead moving forward!”
“Extremely good customer service and work. We called late in the afternoon on a Friday and expected to have to wait until the following Monday. I was shocked when he said he would be there in 25 minutes. He did our evaluation and got us taken care of as soon as the parts arrived. He worked around our schedule to make it as easy on us as possible. This is your company for work on these appliances in the Crestwood area.”
“He came and fixed our dishwasher in under 2 hours. He was very pleasant and easy to work with and now our dishwasher is running great! Thank you!!”
“I had a great experience with Leader Appliance Repair! They fixed my washing machine quickly and professionally. The technician was very knowledgeable, arrived on time, and explained everything clearly. Now my washer is working perfectly with no issues at all. I really appreciate the honest service and fair pricing. I highly recommend Leader Appliance Repair to anyone who needs reliable appliance repair!”
“I called this company to repair our oven and I was able to get an appointment within 24 hours. He (Fadail) was very professional and was able to fix the problem very quickly. He also had to go to our other house to fix the clothing dryer and he stayed on the phone with us with our home warranty for over 30 mins to so can get their approval. Very patient and helpful. Highly recommended”
“Great service. He was prompt, maintained communication on his ETA, and fixed the issue with our freezer within 30 minutes. He explained the issue to us and what we can do to prevent a reoccurrence. Very professional and can highly recommend.”
“Thank you to the owner of Leader Appliance Repair Mr. Fidail and the technician he sent out on yesterday to repair my Kenmore refrigerator. I woke up on Sunday morning to find out my compressor went out. The ice was melting and water was spilling onto the floor. I immediately began to look for repair services and came across Leader Appliance Repair. I read the reviews that were stellar and decided to call. It was definitely the right call. Within an hour and a half, a technician showed up at my door and determined the problem and replaced the compressor. Within 5 to 6 hours, my refrigerator and freezer were back at the proper temperature. Indeed, I am another satisfied customer! Great expedient, professional service! Thanks again! I highly recommend!”
“Great experience! Very nice and fixed everything in a timely manner.”
“My washer was leaking water and was fixed to perfection. The technician was very respectful, polite and very professional. Explained the problem clearly and fixed promptly. Price was very reasonable.”
“My dishwasher had stopped working and refused to restart. Fadail from Leader arrived on time (was actually able to come earlier that promised), diagnosed the problem and fixed it the same afternoon. Service was great and the price was fair. Would definitely recommend!”
“Quick response on a Saturday. Technician was quick to identify issues for my 2017 LG front load washer. Gave quick estimate and returned on Monday with needed parts. Washer was repaired in less than 20 minutes. Highly recommend this provider. Great service, polite and knowledgeable technician.”
“I had drainage issues with my Bosch dishwasher and the very nice repairman walked me through what the problem was, and tested multiple times to make sure it was solved. They responded quickly and professionally. Also, very reasonably priced.”
“We had fast prompt service. Our technician went out of his way to ensure our dishwasher was fixed as soon as possible. Everything was clearly communicated, including the breakdown of prices (parts, labor etc). Would highly recommend.”
“Freddy was very kind, very quick and very efficient. He did amazing. Our dryer was fixed within the hour. 10/10 service”
“Fadail was great! He arrived in a timely fashion, repaired my washer and put everything back as before. He also helped me clean floor before putting it back. Thank you, Dezi Jackson”
“Freddy is great and was able to diagnose and then quickly fix our stove burner issue. Even came on a Sunday to finish up! Definitely would recommend using Leader Appliance and ask for Freddy to be your service man!”
“They were quick to come out (though it did at times seemed rushed) knowledgeable, and fair price. The reason why I do two stars is, they left a large scratch on my wooden floors in addition to pulling off my trim work, which the technician wasn’t going to even repair. When he did put it back it was over lapping with my dishwasher. He was trying to explain to me that the whole wasn’t lined up and this happened even with newer homes. Well Lowe’s put this one in and the last two dishwashers I had didn’t seem to have a problem with the trim. When I called the operator she was just gonna call the technician to come back out to fix my scratched floor. Not really something that’s fixable other than just covering it up. UPDATE: The owner called me and explained that it was not one of his techs that to accommodate the same day service he partnered with another company. He was very attentive to the concerns I had. He end up issuing a partial refund to help with the cost of repair.”
“Our dishwasher went out at a very inconvenient time, and a technician was able to come out within a day of us calling. He determined that we needed a specific part and ordered it since they didn’t have it on hand. It came in the next day and the technician came back to install it. He was polite and respectful of me and our home, and our dishwasher is now running perfectly!”
“Fadail did great job!!! So thankful! He fixed our dryer and knew exactly what he was doing. Very fast, efficient and polite! Thank you”
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