Central Texas Appliance
Appliance Repair Technician · San Marcos, TX
About
Central Texas Appliance runs appliance repair work from San Marcos, Texas. This family owned operation handles refrigerators, washers, dryers, ovens, ranges, cooktops and ice makers across most major brands. Brandon and Brandon Jr. lead the crew that makes the service calls. The business has logged over twenty years doing in home repairs and covers San Marcos plus nearby spots including Austin, Round Rock, Pflugerville, Georgetown, Cedar Park, Buda, Kyle, Menchaca, Maxwell, Lockhart, Driftwood and Wimberley.
Homeowners bring them dryer jobs that start with loud noises, washer breakdowns, microwave failures, freezer problems, dishwasher repairs and refrigerator issues. Johnathan spotted a manufacturer warranty part on one call and kept the bill low. Brandon Jr. gave clear options on a Bosch microwave and chose the forty four dollar fix over a much higher one. Matt stayed on a dryer until it ran right. Brandon explained a washer problem in plain terms, showed the invoice with supplier costs and left the place clean using shoe covers.
Calls get answered fast with same day or next day slots often available. The crew phones twenty to thirty minutes ahead of arrival. Brandon has driven to Austin on a Saturday for a needed part on a gas oven. Pricing stays transparent with full breakdowns shown on site. The scheduler keeps customers updated through the whole process. Work runs on weekends when required and the team sticks to the listed service towns.
Google reviews give the company a 4.8 from forty five entries. People note the quick arrivals, solid diagnosis skills, fair costs and steady politeness from the techs. Reviewers mention using the same crew for multiple appliances over six months and getting reliable results each time.
DIRT Score Breakdown
46 reviewsView on Google →
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What Customers Say
“Great experience from start to finish. Our technician Johnathan was very knowledgeable and diagnosed the problem in a matter of minutes. He found that the damaged part was still under warranty through the manufacturer, saving us hundreds if not thousands of dollars in repair. Fast, friendly, and honest service. I will definitely call Hobbs Central Texas Appliance for any future needs, highly recommend you do to!”
“They were available right away to go look at my dryer which was making a loud noise. They diagnosed the problem correctly and ordered the parts after I approved the repair and fixed the issue without any hassle for me. Highly recommend.”
“Absolutely incredible service from start to finish! This family-owned and operated small business truly goes above and beyond for their customers. I called in a full panic, expecting to have to wait days for an appointment, but the owner, Brandon, was unbelievably kind, patient, and reassuring. He immediately put my mind at ease and, to my surprise, they had an opening the very same day! Not only did they show up promptly, but their professionalism and expertise were second to none. They diagnosed the issue quickly, explained everything in detail, and had me back up and running in no time. I couldn’t believe how efficient they were! What could have been a stressful, drawn-out ordeal was handled with such ease and care that I was doing laundry again that very day. It’s rare to find a company that truly cares about its customers the way they do. Their level of service, expertise, and kindness are unmatched. If you need reliable, top-notch service from a business that treats you like family, look no further. I can’t recommend them highly enough!”
“We have always received fast, efficient, knowledgable, friendly and reliable service from Hobbs. I would recommend them for your appliance repair needs.”
“These guys are the best. When I called they were able to come out right away. They called 20-30 minutes before arriving. A part had to be ordered but they came back on New Year’s Day to finish the repair. I highly recommend this company. You won’t be disappointed 😊”
“Brandon came over and diagnosed my washer. He was very well spoken and explained the issue well. As a door to door service technician myself I can confidently assure anyone reading this that Brandon is very professional. If I need help in the future i will definitely call back. He broke down all of his pricing in an invoice and showed me his cost for materials from his supplier. Transparency is what this guy is all about.”
“This business is exceptionally responsive, professional, and courteous. Brandon Jr. kept me informed throughout the entire repair process. Repairing an LG appliance is never inexpensive, but I appreciated the information I received regarding my washer. I would definitely use this business again for LG repairs!”
“We've used Central Texas Appliance multiple times in the past 6 months and highly recommend them! Utilized Brandon Jr.'s know-how for our freezer, microwave, & washer/dryer. Their team is reliable, knowledgeable, efficient, and most important these days - KIND and FRIENDLY. We will always call Central Texas Appliance for our future needs!”
“Wow. What a great experience. Brandon Jr. was super nice and figured out exactly what was wrong with our Bosch microwave. He gave me several options and suggested the cheapest fix ($44 vs 300+). Would recommend for any appliance issues. Thank you!”
“The technician just left our house. He was exceptionally informed about his trade and did an extremely thorough job repairing our refrigerator. I will definitely be using this company for all of our appliance repairs. Hats off to you for providing reasonably priced and high quality service. I appreciate that you keep appliances going and therefore are doing your part to help reduce waste. What a treat to have such care in this type of service. Thank you!!”
“Repairman came on the morning we called. He told us that the built-in microwave was unrepairable w/out $350 uninstall/reinstall, which we agreed was not worth it. Not great news but explanation was thorough and made sense and he didn't charge us for the $89 visit, which we had already agreed to pay even if we didn't use their service. He gave us good advice for future purchases, took his time, and was very professional. Will definitely use them for other repairs.”
“Brandon from CTA was very quick getting to our house, incredibly knowledgeable from his experience working on appliances, and very quick to diagnose the problem with our washing machine. When he came back with the parts necessary he got the job done quickly and completely. The shoe covers he wore when entering the house were a very nice touch to help keep the floors clean.”
“Brandon was very professional and provided beyond just good service to try and fix our gas oven; even working on a Saturday, and driving all the way to Austin and back to get a part that was needed. I definitely would recommend them to anyone who needs an appliance repaired”
“Brandon was great. Very prompt, informative, and fair with his prices. He looked at three of my appliances the next day after I contacted him on FB . Bonus: he saved my girlfriend's day and killed a giant spider that was hiding behind the fridge. Thanks Brandon! Good guy doing good work.”
“Technician was top notch! Knowledgeable, very pleasant and very helpful.”
“Very knowledgeable, respectful, good customer service. Brandon Jr was very helpful in fixing our dryer. The dispatcher they have is very friendly and patient. Definitely RECOMMEND!!!”
“brandon jr was amazing. he knew what was wrong with my dishwasher and got it fixed for us. very friendly guy. highly recommend.”
“Brandon is wonderful! If you need appliance repair, hire them. The whole team is friendly and professional. Very quick to get to my house and address the issue. Extremely fair pricing.”
“I have used CTA when it was just Hobbs Appliance, and will continue to use them for any appliance repair. Always on time, professional, very reasonable for repair costs and very knowledgeable. These guys know what they are doing! Especially appreciate Brandon and Matt working on issues with my dryer until it was fixed. Also Lucille their scheduler is very friendly and professional. You will never be disappointed using CTA!”
“Great experience with CTA. Called to schedule an oven repair and explained the problem in “non technician” language. Brandon (Sr) showed up the next day with the part needed to complete the job. A very friendly and family oriented person that represented the company well. Highly recommended.”
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