Cal-Tex Enterprises
Appliance Repair Technician · Schertz, TX
About
Cal-Tex Enterprises handles appliance repair work based in Schertz, TX. The company sends out technicians including Isaac and Noel to address service needs for refrigerators, ice makers, freezers, wine units, and microwaves. Calls come through a dispatch system that connects customers directly to available staff for these repairs.
Reviewers describe ice makers that slowed down or squeaked along with freezers showing similar issues. Isaac reached one home the same day and thawed built up ice to avoid leaks or damage while parts were ordered. A wine refrigerator received a compressor level repair instead of full replacement after a competitor had quoted the higher option. Fridge failures that ruined stored food were corrected within two business days once parts arrived. Microwave units were restored after similar quick visits and customers noted third time returns for repeat needs.
The company shows up on schedule and responds to calls with same day options in several cases. Technicians arrive prepared with tools and complete work without delays. Pricing stays competitive with adjustments passed along when material costs drop. Staff stay in touch throughout the process and cover areas around Schertz with efficient scheduling that fits customer timelines.
Google lists a five star mark across twenty five reviews with repeated notes on clear explanations, prompt arrivals, and straightforward dealings from Isaac in particular along with Noel on other jobs. Recurring comments highlight knowledge of appliance models and courteous handling of every visit. DIRT Score 4.5 from 25 reviews on Finds.
DIRT Score Breakdown
29 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Great service rep who was honest and knowledgable. Would definitely use them again.”
“Service is always excellent. HIGHLY RECOMMEND! Good prices and very customer oriented My go to company!”
“I have heard it squeak a time or two and it doesn’t seem to be making ice as fast as it was. I will keep a close eye on it the next few days. Isaac is great!”
“Issac arrived on time and wasted no time getting started checking the ice maker and freezer. Issac is a true professional who comes in fully prepared to work. His appearance is outstanding, his attitude toward his customers his outstanding, he gets an overall 10 out of 10.if you need appliance service call these guys, you won’t regret it.”
“This company was recommended by Thermador. They were able to have the technician, Isaac, out the same day I called. He was knowledgable and friendly. He quickly diagnosed the problem and even fully thawed the accumulated ice so we would not have to worry about water damage or leaking while we awaited the repair. The parts were ordered and installed quickly. No complaints.”
“Great service! Fridge broke down and spoiled my food. Called Cal-Tex and in 2 business days my fridge is back up and running (needed parts). Fastest service call with ordering parts yet!”
“Amazing repair by Isaac. On time and very knowledgeable and fixed expensive wine fridge without replacing the entire compressor. Competitor gave estimate to replace. Isaac repaired without replacement. Thank you!”
“Isaac and other tech did repairs quickly. He even advised of lower price due to change in material price. Great service”
“Isaac always provides excellent service, courteous, efficient.”
“Isaac K is the best person to work on your appliances. He knows what he is going. Highly recommend him!!!”
“Great all around! Our third time using them and they are always kind, honest and affordable.”
“Very responsive and knowledgeable. Easy to work with.”
“Isaac was very informative. Very polite. And very knowledgeable on the products.”
“Great service loved that my microwave is back up and running”
“Excellent service and very knowledgeable on troubleshooting issues”
“Always the best service!!!!! Thank you!!!!”
“Noel was efficient and very courteous! I have had previous work from Cal Tex and their technicians are very knowledgeable and proficient. Would definitely use them and recommend them for appliance repairs”
“Excellent service ! Very honest and professional !”
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