Tech24

Tech24 handles commercial foodservice equipment repair out of their spot at 1109 S Airport Cir A in Euless. The outfit focuses on kitchen gear, refrigeration units, beverage machines, plus HVAC, electrical, and plumbing work for restaurants, stores, schools, and similar spots across the Southwest and nearby states. They list services like equipment installation and removal along with planned maintenance for brands that cover ovens, coolers, and related items in places like Dallas and surrounding areas.

Customers call them out for fixing pull-out refrigerators in break rooms and handling oven repairs such as Blodgett models. Bruce shows up in several accounts for sorting out issues at spots like Cinemark Central Plano, where he explained what went wrong with the machines and gave clear steps to keep them running. Other techs get credit for addressing refrigerator problems with instructions on avoiding repeats, while some jobs involve checking sensors or adding service valves even when the fix might not fully solve the issue.

Response times draw mixed notes, with some waits stretching to five business days and calls for upfront payments around two hundred ninety dollars before a tech rolls out. Communication can hit snags like repeated follow-ups for quotes or short answers on the phone. On the positive side, techs like Bruce arrive on time, lay out the problems plainly, and leave customers with straightforward advice. The company covers a wide stretch from Texas locations outward but sticks to commercial sites rather than homes.

Google lists them at four point five stars though from zero counted reviews, while the feedback that exists splits between praise for helpful and professional techs on oven and cooler jobs and complaints about labor costs or delays on smaller units. Recurring points center on Bruce's clear explanations and the upfront fee demands.

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“​"If you’re looking for a prompt repair at a fair price, look elsewhere. My experience with Tech 24 in Lewisville TX involved excessive wait times and a repair estimate that nearly matched the cost of buying brand-new equipment. Furthermore, getting a quote was an uphill battle—I had to follow up repeatedly just to get a price. Save yourself the time and money; find a more responsive service provider."”

“Just tried calling for a service call, and I got to say the professionalism was definitely not there. Super rude receptionist or whoever answers the phone for this Dallas number should just quit cause you sound miserable. They want $290 upfront!? Hahaha, yeah, right, who does that? Didn't even bother to try and hear me out about what type of equipment I needed service for either, oh well... just called from a billion dollar corporation with locations all over the damn place they just messed up with haha losers.”

“Tech came out to service a pull out under counter refrigerator, in the break room. Unit had no service valves to check pressures. Managed to spend 3 billable hours to say there was 1 temp sensor out of calibration that probably wasn't the main problem. Provided a price to install the new sensor and install service valves and recharge and test. Which would still not guarantee the unit would work. It was a better choice to just replace the unit as it sometimes is in these cases. Just felt like the on site labor was a little much for a unit that just slid out from under the counter to service.”

“Bruce was excellent doing his job at Cinemark Central Plano and explaining what had happened wrong with our machines.”

“I called in to ask to get Service, they told me in order to get a technitian i will have to pay upfront $290.00 for the driver to come & 1 hour service, & it would be 5 business day to get them to come to do the service”

“Bruce was pleasure. He informed me and explained everything. He is a rockstar.”

“He was very nice person he was very helpful n great at explaining everything very clearly”

“Took care of our refrigerator and gave good instructions on how to avoid future problems.”

“Knowledgeable, on time, professional. Everything I wanted/needed.”

“Excellent customer service. Fixed all issues”

“Bruce was super pleasant!”

“BN2193 4/17/23 Blodgett oven repair”

“Bruce was very helpful”

“Technician was very helpful and professional”

“Did a great job on oven”