Reform

Reform handles cabinet and kitchen work out of Los Angeles. They supply kitchen collections along with wardrobes, drawers, organizers, and countertops including stainless steel options. Customers visit their showroom to review pieces and work with designers such as Hannah Smith and Claire Xu on layouts and material choices. The company manages the steps from initial meetings through ordering and delivery for both homes and larger residential projects.

Reviewers describe full kitchen cabinet jobs, walk-in closet systems, laundry areas, islands, and bonus room storage. Hannah helped sort out details on multiple projects and refined layouts so everything fit the space. Claire handled measurements and design picks on big remodels, producing functional results that matched what owners wanted. Some jobs ran into long delivery waits and a few small product mix-ups like an extra door or undersized filler, but the team fixed those after arrival. One customer noted a showroom visit during a private event left them rushed, and another found the full kitchen measurement process less clear than expected.

Work happens through showroom visits and design sessions in the Los Angeles area. Designers stay responsive during planning and keep customers updated on lead times. Delivery often stretches out and the company states that upfront. Pricing comes after design work begins, which left one reviewer wanting an earlier cost figure. Installers new to the product found the cabinets straightforward once on site, though experienced help is advised for best results.

Google shows 4.7 from 44 reviews with most praising the designers and final cabinet quality while noting delivery length as a common point. The DIRT Score 4.2 from 44 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very disappointing experience with Reform Kitchen from start to finish. What started as an exciting project quickly turned into a series of miscommunications and missed expectations. Key issue: lack of clarity and coordination. We were under the impression that measurements of the space would be properly handled before ordering. In reality, measurement support only applied to the countertop — not the full kitchen — which honestly makes little sense and led to avoidable issues. The design itself is nice and a bit more unique than standard offerings, but the price point feels hard to justify, especially compared to similar Nordic options (e.g., Swedish competitors offering comparable quality for less). Biggest concern was execution. We were given a short list of “preferred installers” and went with one (Jake) — expensive and ultimately very unprofessional. The result: misalignments, poor installation quality, and a kitchen that does not meet expectations. To make matters worse, we reached out multiple times to him for follow-up support (including appliance installation) and never received a proper follow up. We eventually had to bring in another installer just to finish the appli”

“Working with Reform was a genuinely great experience. As interior designers, a specialized kitchen designer on the team is the difference between good and the level of detail our clients expect from Swike. Hannah is our new go-to — she's meticulous, thoughtful, and incredibly fast. We consider her an extension of our team.”

“I worked with Hannah at Reform to design my kitchen cabinets and highly recommend her and Reform! She was super helpful in figuring out all the details and refining my vision. The cabinets are stunning and the fronts and drawers all feel very high quality. There were a few minor issues with the delivered product (an extra door, a filler piece too small), but Reform’s customer service promptly addressed any issues.”

“We really enjoyed our design process with Hannah, she was very creative and collaborative and helped us work through many iterations of design choices. We are super excited to install, love the process so far! The materials and design options for the kitchen systems are fantastic.”

“The process of selecting and ordering cabinets and wardrobes seemed daunting, but working with Reform was honestly one of the easiest and most seamless aspects of our new construction home. We worked with Hannah, and her attention to detail and professionalism really stood out – we couldn’t be happier with the final result! Everything looks amazing and fits perfectly into our space. We love our Reform cabinets and highly recommend working with Hannah!”

“I can’t say enough good things about this company, the people working there, and the craftsmanship of the products. I am a first time home owner with a passion for design. I was struggling to find exactly what I wanted for my walk in closet, kitchen, and storage space. Until I found reform. The product is so functional and the staff makes the ordering/ design so seamless. I worked with Claire Xu, and she has been an absolute gem to work with. She helped me each step of the way, updated on delivery/ lead times and even recommended someone to install. 10/10 experience. Can’t wait to design my dream kitchen next with her. My house finally feels like home. Delivery can take a while, due to shipping/ customs, but WELL WORTH IT! Would do it over if asked and I would recommend Reform, specially DTLA staff to all my friends. I’ve attached a photo of my freshly installed walk in closet. Beyond expectations.”

“I worked with Claire Xu, a senio designer for Reform, she was absolutely wonderful and designed a beautifil kitchen island for my client. She wenr out of her way to fit all the clients needs and goals and made her dream kitchen come true. Absolutely recommend Claire and Reform as a brand!”

“I had a very disappointing experience at the DTLA showroom. The store was hosting a private event during normal business hours, and instead of making customers feel welcome, I felt like I was being rushed out. At no point did anyone ask what I was shopping for or offer to help me. No one asked which collection I was interested in or whether I needed assistance. After I finally found the kitchen collection I was seriously considering for a full client remodel, a staff member stood nearby and told me to hurry because the event was about to start. The message was clear that they wanted me to leave. As a designer sourcing materials for a major renovation, I expect a professional showroom experience. I've visited many luxury showrooms, and have never been treated this way. It's appalling.”

“We found the process to be great. We loved seeing the pieces in the showroom, Hannah helped us through the design process. Our new kitchen is beautiful! Shipping does take some time but we had it timed perfectly so it arrived just as we were ready for them. My contractors had never worked with Reform before but they found them easy to install and were impressed with the final outcome.”

“We worked with Reform LA on a large residential construction project with two kitchens that utilized the high quality Stainless Steel Countertops that Reform offers. Hannah Smith was instrumental in assisting us with the design and delivery. It was a project that had a level of complexity and the installed countertops were precise and exactly what the project specified. We would absolutely work with Reform LA on other projects.”

“I recently worked with Reform for my clients, and the experience was excellent. Claire, who assisted us, was exceptionally helpful and knowledgeable throughout the process. The cabinets are high-quality, stylish, and beautifully designed. I highly recommend Reform—and especially Claire—to anyone looking to upgrade their kitchen.”

“I had such a great experience working with Reform, and especially with Claire. From our first meeting, she was professional, patient, and incredibly detail-oriented. She listened carefully to my ideas, offered creative solutions, and made sure every aspect of the project was beautifully executed.”

“I worked with Claire on a huge project adding 4 wardrobes to my house. It was a really long process because of complications from my side and Claire stuck with me! She made it easy and had great input. I have a reform kitchen too and love their work- it's especially good if you don't want to hire a designer as Claire basically acts as your designer!”

“I'm very happy with my Reform kitchen, it turned out better than we expected. Pros: My design sessions with Hanna were a lot of fun and her expertise resulted in a highly functional kitchen. The kitchen materials matched the designs, so we got exactly what we expected. Tons of options for functional elements. Beautiful materials. Cons: The delivery takes a long time (which they are upfront about). Installation was difficult, make sure you have someone very experienced. Materials aren't as durable as a custom kitchen.”

“I recently had the pleasure of working with Hannah at Reform DTLA to design my kitchen cabinets, and I can’t recommend her highly enough! From our very first meeting, Hannah's warmth and eye for design made the entire process delightful. Hannah’s patience truly stood out as she listened to my ideas and offered thoughtful creative solutions that reflected my style. Her attention to detail was remarkable—she considered every aspect of the design, ensuring that the cabinets were not only beautiful but also functional and accommodated all my storage needs. I felt completely supported throughout the process, knowing that she was genuinely invested in creating my dream kitchen. If you’re looking for someone who will go above and beyond to bring your vision to life, look no further than Hannah at Reform. She is a true gem!”

“We did an extensive remodel on our home and used REFORM for our kitchen, laundry, butler's pantry, bonus rooms and closets (closets not yet installed at the writing of this review). We had issues with almost every single trade/ vendor -- shipping delays, damaged items, terrible quality, etc., but REFORM was the total opposite. 1. DESIGNER. Our designer is Claire, and she worked with us diligently on our wants + space limitations and delivered the best possible and most practical design based off that. She’s not only experienced and very good on the design portion, but she’s thorough and detail-oriented. This is crucial and avoids issues down the road — and this component is missing in *most* of the other trades/ companies/ people we dealt with. She’s always prompt in her responses and willing to go the extra mile (even while she was out of the country and had to work with us on a different time zone) to get us to the end. We had many changes/ tweaks/ questions and are not the easiest clients, but never once did I get the feeling that she was bothered. We also had to work sometimes with our little kids screaming in the background -- not an ideal working situation at all -- ”

“I've now worked twice with Hannah Smith at Reform with incredible results. She's insanely responsive, collaborative— all you could want in a creative partner. Soon our entire house will be Reform and it's all thanks to Hannah.”

“They do not have every option (corner cabinets, glass doors, etc), but they have excellent fronts that really can't be beat unless you find a truly designerly cabinet maker locally.”

“so far the whole experience with Reform has been pretty smooth and breezy! Claire did a great job assisting us with the measurements and design picks. We haven't yet received our cabinets but are so so excited for the final result!”

“We worked with Claire on the design of our kitchen, and she was super patient and helpful going through every detail. We really appreciated her time and availability to answer any questions we had. 4/5 stars because Reform could do a better job giving an early cost estimate for the cabinets, before paying the deposit to start the design process.”