J & J Cabinets
Cabinet Maker · Santee, CA
About
J & J Cabinets runs as a family owned kitchen and bath outfit out of Santee. They have served the San Diego area for more than 25 years with a showroom that holds multiple cabinet displays, an interactive area for picking door styles and finishes, and hundreds of countertop samples. The company handles full projects from initial design through installation, using 3-D color renderings to show layouts before work starts. They book mostly by appointment so staff can focus on one customer at a time and provide free in-home visits that include an early design sketch and price bid.
Homeowners call them for kitchen remodels and bath cabinet jobs. Josh and Jeremiah handled several installs that left new cabinets level and finished cleanly while keeping the work area tidy. Jeremiah produced multiple computer designs for one kitchen to fix awkward space problems and help owners pick a layout they liked. Some jobs included tearing out old cabinets and counters fast before setting the new ones. A handful of customers reported gaps left around appliances, cabinets delivered after long delays, or projects that stayed unfinished even after repeated texts asking for a schedule date. One review noted a wall measurement off by several feet that led to extra pieces being returned.
They cover the local San Diego region with most work done after an appointment is set. Communication happens through email, text, or phone, though some customers made repeated calls before getting answers on quotes or changes. The shop keeps regular hours for showroom visits and sends staff out for on-site measuring when needed. Pricing comes with the free initial bid, and the crew works on both small cabinet swaps and full kitchen overhauls.
Reviews give a mixed picture of results. Several note solid final cabinet quality and helpful design steps from Jeremiah and Josh. Others point to scheduling slips, incomplete punch lists, and slow replies that left owners waiting months. Google shows a 3.7 rating with no reviews listed on that platform.
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DIRT Score Breakdown
15 reviewsView on Google →
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What Customers Say
“We just finished our remodel with J & J, sort of...if you consider gaping crevices and unfilled spaces to existing appliances a finished remodel. It's one "miscommunication" after another. And dealing with the J&J office was a nightmare. Never once did we get an apology for a delay or scheduling problem. Our General Contractor requested a three day lead time between delivery and installation. Their office scheduled our install 8 days late throwing our project (and general contractor) off more that a week. The designer mis-calculated our wall space by 5 feet , thus we they delivered 5 pieces of cabinetry we couldn't use. (which we were reimbursed for) But this created a "Mega" problem with storage space before their installer could show up. Of course a few pieces were damaged or missing from the delivery. Understandable, but that set the finishing the install another week. Our third and final day of installation finally came, and the installer started to trim out the kitchen cabinetry and didn't have enough to finish. Apparently, J&J does not install transition trim to floor on their cabinets, even though their cabinet company sells and/or provides it. It seems that since our chec”
“Jeremiah came to house as scheduled in June 2022. Provided initial estimate, took a few attempts as there was an email issue. Follow up questions never answered. Called 2 times to ensure email was received as initial quote was a challenge for me to get. Confirmed had got my questions and would respond. A week later called again, again told would respond. Was also getting quote from another source for this home project, they did follow up. With no response from Jeremiah I went with other company. I cannot respond on quality of work, only lack of follow through. I really wanted to support a local company, but maybe my needs, 2 tall cabinets and another 2 smaller above window cabinets (4 total) were not enough work for them to consider.”
“Josh installed our new cabinets and we are so happy with them, they are just what we wanted. Josh was professional and did beautiful work. If you are planning on new cabinets this company is excellent. Thank you Joshua.”
“recently had new kitchen cabinets with single bathroom cabinet with josh and jeremiah, installation was perfect, very nice work. kept area clean while retaining install time. highly recommend. very informative. communication was outstanding.”
“We just finished out kitchen remodel with J and J here in Santee. We totally love our new kitchen. We were having some trouble trying to figure out the design, we just were not happy with the space and Jeremiah worked really hard to help us figure out how to make the best of our space. He actually drew up about 3 different designs for our kitchen in the computer software which really helped us to visualize the space. Their installers which I think are Jeremiahs brothers came out and did the demo of the old cabinets and countertops and were super fast and clean, especially for the tear out. The cabinets went in super quick and the finish on them was fantastic. They even coordinated my countertops for me through a local company that they work with. Overall they made it a pretty simple process and we couldn't be happier.”
“We recently completed redoing our kitchen. We started with the home depot and stuff but found it hard to get service and when we did talk to someone it didnt seem like they had been doing it very long. We only plan on doing our kitchen once and it can be very expensive so we wanted to make sure we did it right the first time. We figured the cabinets would probably be the biggest part of the cost, the biggest visual impact, and something that we would interact with on a daily basis so we decided to start with finding the right cabinets. We did some research and settled on Kraftmaid Cabinets. We with with J and J Cabinets in Santee and they had a nice showroom for us to be able to see all the cabinets and a bunch of the accessory options. They dont do the full remodel, they just do the cabinets and countertops but they were able to refer us to a lot of really good places. It seems like the person we worked with, Jeremiah, had been doing it for a while and came up with a lot of good ideas and things that we had not even thought about. After working on the computer and going through the design process we actually changed some of the existing layout at our cabinet designers suggestion a”
“Patient, kind, hardworking, fair. Love the cabinets. Whole kitchen remodel. One custom cabinet was not perfect. Yet, the design was creative, cabinets are what I expected and I'm happy with the results. They did not over promise.”
“Worked with this company on our kitchen remodel and they left the job incomplete. Been texting with them for months and they keep saying they will put me on the schedule but that never happens. Thanks for stringing us along and not completing the job.”
“We've worked with this company and couldn't be happier. If you are looking for a local east county family owned business to remodel your kitchen, this is your company👌”
“Real knowledgeable in the cabinet industry, his dad used to build cabinets and can design anything for your kitchen or bath room needs”
“Great local family owned business. They do it all, not just cabinets. Give them a call, you won't be disappointed!”
“Best cabinet designs. Lots of selections with expert installation.”
“Worst company ever.. dont use this company.. horrible installation process bad communication bad workmanship.”
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