Redwood Design
Cabinet Maker · Lake Dallas, TX
About
Redwood Design handles cabinet work out of Lake Dallas, Texas. They build custom cabinets along with entertainment centers, kitchen and bathroom setups, doors, moldings, millwork, furniture and commercial pieces. The company covers Denton and nearby spots like Corinth, Highland Village, Flower Mound, Aubrey, Pilot Point, Prosper, Frisco and Argyle, plus the wider Dallas-Fort Worth area. Jordan handles a lot of the custom orders for both homes and businesses. They also run Short Stax Tiny Homes as another part of the operation. Hours run Monday through Friday from eight to five, with Saturday by appointment only.
Customers have hired them for custom kitchen cabinets, countertops in Corian and quartz, office furniture and medical office setups. Some report solid results with custom designs that fit medical offices or kiosks, and they handle the tops in house. Others describe long delays where cabinets sat unfinished in the shop, wrong measurements on builds, and poor stain jobs that left projects dragging from summer into fall. A few mention putting down deposits only to see no progress after weeks with no updates from the crew.
The shop takes a deposit upfront before starting, often half the total. Delivery times get quoted but sometimes slip with no calls back. Service stays local to the listed towns around Denton and Lake Dallas. They produce everything from raw materials on site for residential remodels and commercial furniture needs. Some jobs finish early and under the expected cost while others stretch out with repeated no-shows and stalled communication.
Reviews split between praise for craftsmanship on custom pieces and complaints about missed deadlines plus communication gaps. Positive notes cover work that finishes early and under the expected cost, plus repeat business from satisfied clients. The overall Google rating sits at four stars from a dozen reviews. Recurring comments focus on the quality of the woodwork when it arrives versus the wait times and follow through. DIRT Score 2.6 from reviews on Finds.
DIRT Score Breakdown
12 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“DO NOT USE THIS COMPANY SAVE YOURSELF SOME GRIEF. We wish we had seen the other problems the other people have had before hiring them . Started the process in July , this is November . Just got the cabinets and countertops in a week or so ago. Cabinets made wrong, stain is the worst I’ve ever seen . There were many days we sat waiting while they said they were coming that day only for them not to show up . This went on for weeks . One day they said they were coming and by the afternoon we went to their shop and our cabinets were in the middle of the floor not even finish or stained . So after months of dealing with them and being left so frustrated we had to tell them not to come back after the cabinets were wrong therefore the countertop didn’t fit and they wanted to come back and remove some of the cabinets we waited months for instead of remaking the countertop so we said NO . Told them not to come back . We would’ve never seen those cabinets again. Worst company we have ever dealt with . Liars . If you deal with them document everything like we did . Lost money having to correct their bad workmanship. Here is a photo of the stained cabinets they thought were good . Obviously w”
“We decided to do a remodel on our home and wanted the cabinets to be the main focal point. We heard Jordan did good work and decided to hire him. He came out to our house and took measurements and told us how much it was going to be, he required half down to begin the project so we wrote him a check. The check was cashed on May 23, 2016. We were told the project was going to be completed in 2 weeks. So 2 weeks come and go, not a peep from him. We reached out several times and still heard nothing. At this point we were worried because he had several thousand dollars of ours and as far as we were concerned, dropped off the face of the earth. So we drove to the lake worth address, nothing. It looked like no one had been there for weeks. So we called back to back to back , this was on June 28th 2016. He's finally answered and told us how embarrassed he was and he normally doesn't do business like this and bla bla bla, he would have our cabinets in 2 weeks. He disappears again. By this point it's July 20, 2016, we STILL have no cabinets. Meanwhile we have all these contractors lined up and just waiting for the cabinets to be installed. He threw the entire remodel off. So we finally get ”
“They custom make all our clients cabinets and countertops. Ask for Jordan. They do Corian and Quartz Tops all in-house so no waiting around. Good ETA's for deliverables. Cabinets are custom design or standard upper and lowers for medical office or kiosks.”
“Great work and craftsmanship, custom design on my new office!”
“Custom wood work for residential and commercial please.”
“Gave these guys a deposit. They took the money and never delivered the cabinets. Now they refuse to communicate. Can't trust this company.”
“Excellent work and honest. We are repeat customers”
“excellent work, ahead of schedule and under budget!”
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