Accent Tile & Stone

Accent Tile & Stone works as a flooring contractor and cabinet maker from its location at 5844 49th St Suite 2 in Lubbock, Texas. Hector runs the operation, which supplies tile, countertops, carpet, and related installation services through its showroom. The business handles countertop fabrication, backsplash work, wall tile, hardwood and vinyl flooring, and carpet replacement for local homeowners. Over thirty years of experience supports these offerings in the Lubbock area.

Homeowners report jobs such as quartz countertop installation in master baths, full kitchen countertop and sink replacements with wall tile, shower tile redos after prior attempts failed, carpet swaps following water heater leaks, and small fixes like replacing a ceramic soap dish in an existing tiled shower. Hector, Ray, Rico the fabricator, Robert the tile installer, Jose, and Herman from a plumbing partner handled portions of these projects. Reviewers noted cases where leftover material was used to create a tub faucet pedestal and where recommendations for subcontractors kept a stalled remodel on track.

Work proceeds with quick material checks from stock, on-time arrivals for repairs, and advice on selections that match existing wall colors or budgets. Hector maintains contact throughout, sends replacement crews when initial results fall short, and coordinates with other trades as needed. Installations cover Lubbock addresses, with teams focused on level surfaces, full grout lines, and cleanup after each visit. Hours allow for same-day or next-day responses on stock items and small repairs.

The business holds a 4.2 rating on Google. Reviewers often note Hector's steady guidance on choices and timelines, solid results on floors and tile work, and willingness to correct issues on larger jobs. Topics that appear repeatedly include material availability, crew performance on finishes, and overall coordination from start to completion.

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“Our experience with Accent Tile & Stone was absolutely fantastic from start to finish! Hector and his team were awesome to work with. They got the job done efficiently and were extremely courteous of our time and the rest of our home. I would highly recommend them and look forward to using them on any future projects we may have! Our new floors look incredible!”

“Many thanks to Hector and Ray of Accent Tile & Stone for their superb service and help with my master bath countertops. They had the quartz I wanted and made my countertops as soon as my quartz arrived. When my project hit a wall, Hector had recommendations for subcontractors and other advice that got our remodel moving again. They even fabricated a pedestal for my tub faucet out of the leftover quartz. Great people, great company!”

“A big 5 Star rating and "Thank You" to Hector, Accent Owner for providing excellent service and products for the installation of a new countertop, wall tile, and kitchen sink. Also "Thanks" to Rico-fabricator, Robert- tile, and Herman-Royal Plumbing and Jose-Accent Tile and Stone.”

“Hector was great to work with. I started looking for wall tile for my shower over a year ago. He was very patient with me. I got my tile from Accent Tile & Stone and had another contractor install it. Bad mistake. I went back to Accent Tile & Stone and reordered the tile, etc and had them redo the shower. What a difference. Everything is level, grout lines are full, shower door is perfect! Lesson learned - Go with the pros. I recommend Hector at Accent Tile & Stone for a professional but friendly experience. He never gave up on getting to know what I was looking for and was very helpful with understanding budget and needs for my home. Thank you Hector.”

“Had a hot water heater leak, dining and living carpet was totaled. Hector immediately was able to help me from deciding on which carpet would look good in my home based on color of walls, to having it installed when he said it would be. His guys did great quality work on installation. Would definitely recommend Accent Tile and Stone to all of my friends.”

“I needed a broken ceramic soap dish replaced that was part of my tiled shower wall. I made a quick call to Accent Tile & Stone to ask if they could help. Hector checked their stock, found the exact match to my broken dish, and promised to fix it the following day. He showed up on time, did a perfect job, cleaned up, and you’d never know the problem had happened. Five stars and many thanks for outstanding service.”

“I asked them to come out and give an estimate for a few things: redoing our backsplash, replacing our countertop, installing some floor tile, and doing an extremely small amount of tile-rework for our shower. They gave the estimate but forgot to include the shower portion. I asked about it and they said they would throw it in for free since we were doing so much other work with them. The first crew they sent out did a HORRIBLE job. They literally destroyed our house. It was to the point I ended up having to repaint the walls of multiple rooms because of the mess they left. When I told Accent Tile about this, they sent out a new crew. This new crew was only slightly better. When they got to the shower portion, the crew ripped out the water-proofed wall behind the tile and didn't replace the waterproofing. The tiles they hung up weren't cut straight and the grout wasn't even close to the same color of grout in the rest of the shower. When I brought it up to Accent Tile, they essentially accused me of trying to take advantage of them and reminded me that they didn't charge me for that portion....I didn't ask for that work to be done for free, they offered. If given the option of payin”

“They installed backsplash in our kitchen. Whole process went great. Communication was wonderful from Jose "salesman" and the installer was very friendly and did outstanding work.”

“Hector and his guys were wonderful to work with. They went above and beyond to make sure we were happy. Our new floor looks BEAUTIFUL!!”

“They were great to work with, they got me my tile that I needed within the hour, and they didn't even have it in stock”

“Great knowledgeable business! They carry all the tile products I need and have great prices!”