Carolinas Custom Kitchen & Bath Center

Carolinas Custom Kitchen & Bath Center handles cabinet work out of Mooresville. They focus on kitchen and bath remodels along with design consultations, premium cabinets, countertops and tile work. The business carries lines such as Greenfield Cabinetry, Showplace Cabinetry, Ultracraft and WF Cabinetry plus hardware and flooring options from several makers. They take on full projects from initial layout through final install and serve customers in the immediate area.

Reviewers describe kitchen jobs where designers like Candice Caldwell measured tricky spaces and produced layouts that fit without gaps. Install crews handled the work on time and left the spaces ready to use. Bath remodels covered vanities, sinks, countertops and fixtures with similar results. Some customers added matching cabinets to existing setups and received pieces that lined up exactly. A few projects involved pantry pull-outs or bar areas where staff arranged the supporting trades.

Work moves from selection to install with staff such as Natalie keeping track of orders and schedules. Calls for advice after completion brought out repair teams in one case several years later. Pricing came in lower than other bids in multiple accounts and fabricators handled countertops without extra steps for the homeowner. Response times varied with some customers noting quick callbacks while others waited days for answers. The company operates from a showroom at 491 Williamson Road.

Google shows 4.4 from 30 reviews with frequent notes on the design help from Candice Caldwell and Natalie plus the finish quality on installs. A handful of reviews mention slow replies or one case of no callback after a showroom visit. DIRT Score 3.6 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Our designer Candice Caldwell did an excellent job of listening to our design wishes and then creating a layout for us. She led us through the whole process of selecting, measuring, ordering and installation. Our job was a challenge to measure, but Candice nailed it for fit and design. The installation crew was personable and professional with highly skilled ability. We are so happy with our new kitchen and will definitely consider Carolina Custom Kitchen & Bath for any future projects. Great job! Jimmy and Rosalie Raley”

“Amazing experience during the entire process, highly recommend. Natalie was wonderful to work with, super knowledgeable, responsive and consultative with great ideas! We truly have my dream kitchen and I could not be happier with everything. Not to mention every single trade she arranged (installers, plumber, electrician, etc...) were over the top, on time, professional and super great to work with.”

“We had our dream kitchen designed and installed in 2021. We love it. The entire process from initial design to completion was a breeze. Candice was so easy to work with and is a super designer. She shared so many wonderful ideas, things that I never thought of. In March of this year, 2026, our pantry pull-out cabinet developed a problem and became unusable. I called Candice for advice on how to proceed. She sent out her cabinet repair team and the problem was fixed within days. After 5 years, this company stood behind their product and installation. I highly recommend them. I wish all the contractors I've worked with could be this reliable.”

“We shopped around to add 2 matching cabinets to our pantry in our recently built home. Carolina Custom Kitchen was nearly half the price of 2 competitors recommended by our builder. They actually returned our call promptly; seems a rarity for businesses these days. The cabinets were an exact match with our others, came in before the estimated delivery date, and were installed beautifully. We are very pleased with Carolina Custom Kitchen.”

“I couldn't be happier with Natalie and the CCKB team. My husband and I took on a total house remodel - on our own. Natalie was patient, knowledgeable and was literally there to talk me down off a few ledges as the stress of decision making overwhelmed me. Price was VERY competitive, and she had many options for us to choose from to get us the level of quality we expected for each area of our home. She knew how to work with all the lines they carry to create our perfect look. After many quotes from other area companies, CCKB was an easy choice. Shout out to their recommended fabricator A-Cut-Above for a seamless install of the countertops.”

“We just finished a project to remodel our master bathroom and used Carolinas Custom Kitchen & Bath Center. We couldn't be more pleased; the process was well organized without long delays and cost overruns, and the end results were everything we wanted and more. Our project manager, Candice Caldwell, is exceptional at what she does. She listened carefully to what our issues were with the old bathroom, measured everything precisely and guided us through the process of selecting cabinets, sinks, the countertop, the toilet, hardware, plumbing fixtures, lighting fixtures, wallpaper, etc. She put together a reasonable cost estimate and timeline for the project. The resources she deployed for installation were also excellent; all of them were proficient professionals. She communicated regularly on progress and updates. Best of all, Candice was always very available to us: she usually took my calls on the first ring and responded quickly to text messages.”

“Built a new home and had my cabinetry work by Carolinas Custom Kitchen and bath center. They made it simple and efficient. Worked with my designer until we LOVED it! 10/10 would recommend again! Ask for Celeste!!”

“Unfortunately, we were not given the opportunity to spend our money here. We walked into the showroom and the lady working the front looked us up and down as if we should not be there even looking. I guess wearing our gym clothes makes us look like we have no money. We filled out the paperwork to have someone call us about our job. Never even a decency to call us. Glad we found an incredible renovation company that has been phenomenal and happily took our $300k. If you are not all dressed up when you walk in be prepared to be treated not well. Being kind is free let’s do better.”

“Not sure about finished product, I gather they do fine work but, the driver of this vehicle needs re-training. Running up along me on Talbert at noon today in the left hand only lane then, cut me off so "whomever' can go into right turn lane onto Brawley. Then whomever tailgated an elderly lady over I-77. Speeding and weaving right after the bridge to get around her on Brawley. Shameful, especially when we are trying to be extra kind to each other during a crisis. Terrible job.”

“We choose the Hickory with Kodiak stain for our new kitchen. Very pleased with the end product. From selection to installation very satisfied with helping us zero in on what we want and with completing the installation as detailed. Even made our corner sink work so to maximize our wonderful views.”

“Purchase and installed a new vanity in my master bath. Very fast from purchase to install, very professional installation team and quality product. Alison Martin was a pleasure to work with. Definitely recommend.”

“I can’t tell how pleased we are with our Bar/ Coffee area that Natalie helped us with. It came out better than we ever imagined. She was so professional, accommodating and definitely kept us informed and most importantly on schedule. It was one stop shopping as she has resources for countertop, electrical and dry wall. I highly recommend her and Carolinas Custom Kitchen and Bath Center. Brad and Paula Wells”

“We had a fantastic experience with Candice at Carolinas Custom Kitchen & Baths. We are thrilled with our new kitchen. Candice made the entire process as painless as possible. She is extremely organized, which made for a seamless process from demo to final touches. She was very responsive, communicated with us throughout the project, and was transparent about the process, scheduling changes, final selections, etc. Highly recommend!!!”

“I am absolutely thrilled with my kitchen remodel, it's my dream kitchen! The team at Carolina Kitchen and Baths is so professional, knowledgeable, helpful and friendly. Candice Caldwell made some excellent design suggestions and at the same time let me choose the products I liked the best. Couldn't be happier with the results! When we are ready to remodel out bathroom I will absolutely be using them again.”

“Candice and her team did a wonderful job. We did two bathroom remodels...one which was a complete gut and rework of the floorplan. We were constantly kept informed of changes that needed to be made to initial layout due to previous plumbing and electrical. The subcontractors were friendly,responsive and professional. We are very happy with the finished product and will use them for future work.”

“We moved to a beautiful new house, but the kitchen had less cabinets then our old home and I didn't like the cooktop on the small island. I went to Carolinas Custom Kitchen & Bath Center for help and I am so happy to say our new kitchen is beyond wonderful!!! It is very functional and it was so fun to cook and entertain over the holidays!! I loved how all of my requests were worked into the design - it is beautiful but most important after using the kitchen for a couple of months is it so functional!! They exceeded my expectations!! The best way to recommend this company is to say they are now working on my master bathroom!!! Update July 2014 - They did it again!!! We updated our Master Bath and once again I highly recommend the wonderful folks at Carolinas Custom Kitchen & Bath!!!! Everything fit perfectly and looks GREAT!!!!”

“Hi guys! I wanted to send you a quick note to tell you how much we LOVE our new kitchen. Everyone who comes to visit says it should be in a magazine. Walt brought my vision to reality and made it exactly the way I wanted. Thanks for all your patience and for making it fabulous! Working with you guys (as well as your installers) has been a pleasure. I will definitely give y'all a call for my next cabinet project. Michele P”

“Built two houses with Kenny and his staff. Great people, came highly recommended from builders. Has always stood behind their work and were with us every step of the way. Highly recommend”

“Only average at best due to the Sales person Candice. Stood me up for a 9am appointment. Ok, things happen! Took measurements then called me back to double check measurements.When I email her it takes 1-2 days for a response! Call and leave a message same thing. I get a call that they want to deliver boxes of cabinets! Happy day! Installers come the next day, base cabinets and top are wrong. Have to order new top will take 1-2 weeks, I send an email and demand 1 week. Top comes in and new installer ( Great guy) starts install. Upper cabinet doors are wrong! We install wrong cabinet doors to get job done! Took three installers! This was a very simple built-in cabinet system! Never again with this company!”

“I was one of Kenny and Doug's first customers. They made my bathroom look great. Now eight years later, the title in the shower is leaking and has caused a hole in my dinning room ceiling. I asked Carolina Custom Kitchens to give me an estimate for repair. They will not respond or stand behind their work. The stress this company has caused me.”