KB Kitchen and Bath Concepts

KB Kitchen and Bath Concepts handles cabinet work out of Myrtle Beach. They operate as an authorized Aristokraft dealer with a showroom where people bring in existing doors to match or add pieces. The company takes on full kitchen remodels, adds cabinets to existing setups without tearing out the whole room, orders products from manufacturers, inspects arrivals, and schedules installations or repairs.

Customers describe jobs that range from fixing gaps in molding and replacing scratched doors to correcting cabinets that fell off the wall and handling warranty fixes on soft close hardware. Techs named Ted, Tim, James, Victor, Que, and Q show up to examine issues on site, make adjustments, explain the fixes, and handle replacements when parts arrive damaged. Office staff like Patti Palshan, Elizabeth, and Gabi coordinate orders, inspect items before scheduling, and keep the process moving for both new construction homes and older builds.

They send technicians out promptly after a call, often the same day for assessments, and the techs arrive on time to explain what they plan to do before starting. Communication stays direct through delivery and install stages, with crews cleaning up messes so nothing looks disturbed afterward. Work stays focused on the Myrtle Beach area, covering minor dings from construction, door hinge corrections, and larger additions that increase usable space.

The company carries a 4.8 Google rating from 53 reviews, where reviewers keep coming back to the skill of the carpenters and the way techs treat each job with care. Common notes cover thorough inspections, clean finishes on repairs, and reliable follow through on both small fixes and bigger remodels. DIRT Score 4.4 from 53 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Thursday, 26 March around 2:15 in the afternoon your driver in the van comes so close to hitting me. It was unbelievable. I’m in the second lane doing 65. He had to be doing 80 come up on me slammed on the brakes and then went around on the inside to pass, which is in very safe then if you guys wanna drive 70 miles an hour 80 miles an hour and break the law that’s your business not very good for your business though. Also let your employees know your name of your business is on the side of the van. Not a very good representation when you guys driving like that reckless”

“The entire team is amazing. Elizabeth, in the office went above and beyond. Josh and Ted are amazingly talented carpenters! Thank you KB Kitchen for making my house a home!”

“We moved into a new construction home 2 years ago. Recently we decided to add to our existing cabinets, but did not want to completely remodel the entire kitchen. We knew that we had Aristokraft cabinets, so doing some local searches we found that KB Kitchen & Bath Concepts was an authorized Aristokraft dealer. One afternoon we decided to take a drive out to their showroom with the an existing cabinet door in hand. We were greeted by a young woman, who's name I do not recall, and told her what we were looking to do. She told us we needed to speak with another woman, who's name we also do not recall, but was on the phone and asked us to wait. Once she was off the phone we told her what we were looking to do. We wanted a large pantry cabinet to add to the end run of our existing cabinets. Looking at the door that we had brought with us, she IMMEDIATELY said no. She said that she "knew what she was talking about and that the color and style cabinet was no longer available, and that Aristokraft would not build one as they were holding on to their left over stock for warranty repairs". She pulled out a catalog and pointed out that she had "x"ed out all the cabinets that Aristokraft no ”

“I had a great experience working with Patti Palshan at the office who was very helpful, customer friendly, and extremely knowledgeable in regards to the products we were ordering. She took down what we needed, and ordered the product from the manufacturer. When the products arrived she inspected the items thoroughly before scheduling an installation. I couldn't ask for a better service. She scheduled accordingly for a technician to install the products. The technician whose name was Ted was amazing. He knew his craft inside out and explained to us in detail what we needed to know. All in all Patti and Ted are the best!!! Thanks to them we know who to contact in the future when we need other cabinets, counter tops etc.,”

“I couldn't ask for a better experience from a company. On my request, a technician was sent to our home to examine the issues we have with our kitchen cabinetry. The visit was prompt and very detailed. Tim, the technician, was very personable and very, very thorough. He ask us questions and thoroughly examined our issues. He made on site adjustments which we approved and took pictures of things he could not do during the visit. I owned or managed businesses during my life. I would hire Tim in an instant. He represents his company and himself very well. I want to also mention Trace. I haven't meant Trace yet but my phone discussions with Trace have been pleasant and my request for him to send a technician was handled promptly and without question. KUDOS TO KB KITCHEN AND BATH. I am a client - not an employee...I hope this continues in the direction we have experience..”

“I recently remodeled my kitchen with KB Kitchen and Bath in Myrtle Beach. My experience with the MB team was very good! The Sales Representative, the Designer, and the Delivery team were great to work with. They had good suggestions and good communications throughout the process. I feel the cabinets were a good value for the money and I am thrilled with the overall results. With the Designer help, I was able to double the amount of usable cabinet space in my kitchen and improve the overall functionality. Thank you KB!”

“Today we had James stop by. He delivered a Wonderful Customer Experience! He fixed our issue with our molding in our Kitchen where it had a space between the molding and the cabinet. James was very friendly and Knowledgeable. He explained what might have happened to the molding for it to end up looking like it does. He fixed it and it looks like NEW!”

“James was at our house today to complete some minor repairs from our new home construction. He took the time to explain what he was going to do to fix each issue. He was very thorough and did an outstanding job. Most of these were minor dings/imperfections from the construction process. Very professional.”

“Victor was awesome! He did a great job doing the cabinet work in our kitchen and two bathrooms. He has a great work ethic and attention to detail. He was very professional and cleaned up any mess he made. He treats your cabinet work as if they were his own.”

“On September 1st my family and I moved into a custom home we had built in Myrtle Beach. We purchased $3200.00 in cabinets from this company ( this did not include counter tops or hardware). A few of the cabinets were damaged and we were told they would order new ones for us. They came in and were ready to be installed by the end of September. On Friday they sent a gentleman out with replacement parts to replace the damaged ones. Instead of replacing them he drilled holes were they were not supposed to be, he used spray paint to cover scratches that were supposed to be replaced. They are supposed to be soft close doors which do not soft close. On Friday I called the company to complain and let them know this was not acceptable. I was very upset and I was very ugly to the person I spoke to. Today is Tuesday and you would think the owner would’ve reached out to find out what the problem was. NOT a word from anyone in this company has. My advice to you would be take your business elsewhere to a company that can do the job right and cares about their customers because this one o obviously doesn’t care.”

“James Stocksdale was our tech who fixed our cabinets. He is meticulous in his work. You would never know he was there after he cleaned up after job completion. He is very friendly and kind. A great asset to your company.”

“James was our tech. He was very professional and friendly. He fixed our cabinets quickly and cleaned up as if he were never here. James is an asset to your company. I would recommend him and KB Kitchen & Bath to all of my friends and family.”

“Que was scheduled to replace the door frame at the kitchen sink. He was right on time, explained what he was going to do, completed the job very efficiently and replaced a door hinge that was installed incorrectly. I must say I was very impressed with his work and respectful presence in our home. Job well done.”

“Awesome experience! Needed some warranty work done on the kitchen cabinets and my experience with KB Kitchen & Bath was outstanding. Victor, my technician, was on time, knowledgeable and most helpful! I have to say this was the best experience I've had with any vendor since purchasing my new home!”

“James came to my home earlier today to touch up a few cabinets. He is ABSOLUTELY AMAZING! Personable, detailed and well versed in his trade are just a few qualities he possesses. Thank you James for the quality and care you took to touch up my cabinets. The cabinetry looks perfect!”

“KB cabinets did a fantastic job on our home cabinets. When we had one door that had a scratch They came right out and replaced it. Their service man, Victor Conary was fantastic and had such a friendly personality! I would definitely recommend KB cabinets!”

“James came to our home on two occasions. He is an experienced customer service professional. He has excellent knowledge of the products and efficient in his job. I would gladly recommend. Pauline and Jorge”

“Had a problem with my kitchen cabinets falling off the wall. Called KB Kitchen & Bath Concepts and they sent Victor out to assess the situation. He explained how they were improperly installed and what he would do to fix them.He arrived today on time and got straight to work putting the cabinets up the right way. To prove his point, he actually hung from the cabinets with his full weight! I don't think this problem will reoccur. Victor was very friendly and took the time to explain everything he was doing. I would strongly recommend using KB for your cabinet needs.”

“Gabi has been extremely helpful with the building process. She's been very responsive to our questions about our cabinets. She's been very professional and friendly throughout this process. So much so that if we plan other enhancements to our home, we know we can count on Gabi to help us.”

“We had a repair completed by Q. We're very satisfied with his performance. He was very professional, respectful and friendly. We'll go to KB Kitchen & Bath for future items and assistance.”