Home Outlet

Home Outlet runs a cabinet and home improvement store in Spartanburg AK. The business stocks cabinets along with building materials flooring and related items for remodel projects. Shoppers come in for vanities sinks and full kitchen setups according to the store listings. Staff members handle product selection and basic design questions on site.

Customers report buying cabinets for laundry rooms and full kitchen replacements after issues like burst pipes. John Galloway walked one couple through invoices suggestions and the entire process without heavy sales pressure. Dot helped shoppers locate exact items on multiple visits while Steve handled kitchen designs and Mark steered buyers away from overpriced options. Some found deals on real wood cabinets and backslash tiles with the store staying organized and stocked.

The location draws comments on pricing that match other spots and a clean layout with plenty of selection in doors and cabinets. Reviewers note staff like Dave Scott and Dot as knowledgeable and willing to track down parts even years later. A few mention district managers stepping in for better follow through when floor associates fall short on extra help. Service times vary with some walks through the door leading to quick assistance and others seeing delays.

Reviews show a 4.1 rating from 107 entries on Google with frequent notes on staff knowledge mixed against occasional gaps in attention. Recurring topics include solid product variety and helpful names like those above alongside complaints about being overlooked. DIRT Score 3.7 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very disappointing experience. Another store called this location and confirmed they had one door available and would hold it for me. I drove all the way from Greenville to pick it up, only to be told it had already been sold. If you tell a customer an item is on hold, it should actually be held. I wasted my time and gas for nothing. Very unprofessional.”

“They had exactly what I needed and were very helpful in assisting me to find the right products.”

“Both days dot was amazing at helping us with the products we needed. She was very knowledgeable about the items we were looking for.”

“I am a HAPPY HAPPY customer. We had a pipe that burst in our home a few weeks ago. It was a messy situation, we were uneducated in process with something like this. I was out of town, my wife had to go to the store by herself and shop for a whole new kitchen. It was a stressful situation to say the least. She said the guy at the store helped her tremendously. THEN came the questions and concerns from ME. The MINUTE John Galloway made first contact with me I could tell my wife was right! John helped us through this process from START to finish. Answering emails, fixing our invoices, giving us suggestions, giving us opinions, NOT pressuring us with (normal sales pitches), but instead GENUINELY empathizing with our situation and seemingly concerned with our situation. This remodeling of our kitchen—went from a very, VERY hectic situation—to a stress free comfortable-at-ease situation. John G. AND management (for having such great team players) at Home Outlet—-my wife and I thank you kindly. God bless!!”

“Found a great deal on some cabinets for our laundry room. Very helpful staff and the place is quite organized.”

“Excellent service, great prices, highly recommend! Steve did a great job designing my kitchen!”

“Large selection of flooring, doors, cabinets, sinks...etc. Can't say anything about the quality of what they sell compared to other places. Prices are about the same as other places.”

“If how we were just treated was "by owners," this place will be closing its doors sooner than later! What a terrible experience. And, we gave them two chances to help us today. Never greeted, never helped, and when I asked for help, we were pushed to the side and blown off. Shop elsewhere!”

“I'm giving it 1 star. Very bad service. You arrive and nobody attends to you; they're just chatting and ignoring you. I was there for 15 minutes and nobody helped me, even though there were 4 employees just talking.”

“Great friendly staff, always extremely helpful and knowledgeable. We buy a lot of doors here for our custom shipping containers.”

“I love the variety they have. The store is clean shelves are stocked and neat. I bought way more than I should have, but had fun doing it.”

“In store associates do not seem very helpful especially when a need arises that suggests going the extra step to provide great customer service. With that said they district level management seemed very customer service oriented,with a genuine desire to take care of the customers needs. They have a nice selection especially on cabinets with high end cabinets available.”

“Always courteous and helpful Dave , Dot and Scott are super nice knowledgeable and I have had nothing but great experiences on anything needed even went back for a hinges on a lazysusan cabinet from approximately 3/4 years later they had exactly what was needed Thank you all for your great customer service”

“I usually dont post a review until all work has been done. But they have been so kind and helpful. If you are getting cabinets, Mark has been very knowledgeable and didnt just steer me to the expensive items.”

“Will not be returning to this store. I don't know if because I am a woman they automatically think I don't know things but they were very unprofessional. As soon as I walked in they didn't even greet me. I asked for information on some things because I'm remodeling my kitchen and they just pointed instead of leading me there. A sales person should be making sure you don't need anything asking questions especially if they want to make a sale instead there was about 5 or 6 employees just standing around. I'm very disappointed and will surely not be returning.”

“I didn't know they had real wood cabinets. I didn't see 1 cabinet that had particle board, and that really impressed me. You do pay a little more, but quality is worth it.”

“Doing a total remodel, asked for help with about 5 employees standing around, no one came to us. Seems as though they did not want our business. I've shopped here quite a bit and it has never been this way. What's going on?”

“Wish I could leave 0 stars. Walked up, didn’t even get in the door and an employee walks out and says, ‘anything I can help y’all with, we are closing soon’. So we are getting run out before we even get in. Everyone else inside just stands around and ignores us.”

“Went in to buy backslash tiles, had a good selection and we found what we want. The staff was very friendly and helpful.”

“Some swell guy tapped his wrist and told me I had 2 minutes to get out of the store as I browsed with my wife. I don't usually get bent out of shape about how I'm spoken to, but this guy was unbelievably rude. Won't be coming back.”