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Sunbelt Rentals

Cabinet Maker · Spring, TX

Residential
Active

Service Areas

Spring

DIRT Score Breakdown

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83 reviewsView on Google →

4.0

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What Customers Say

“Great service at Sunbelt Rentals! Fred and Alex were friendly, helpful, and made the rental process quick and easy. The equipment was in excellent condition, and I'll definitely be back. Highly recommend!”

George Howells

“They helped me find the tool I was looking for. Their rental rate was vet reasonable.”

Dennis Mackay

“Every machine they rent is garbage. They don't service their machines well, they rent garbage that doesn't work and/or breaks on site and they only have 1 of some machines so when it doesn't work you're screwed you cant even swap it out. They expect you to drive all the way to another store an hour away like time doesn't matter. They don't care that you relied on them and their machine screws you. Definitely don't rely on these machines. lastly tried returning the machine today and found that they have the wrong hours of operation on their Google page so just wasted my time. Arrived at opening time listed on their Google page (7am) only to find out they don't open until 8am. Poor maintenance, poor organization and poor customer service. Had a stump grinder yesterday that needs new teeth, would barely grind anything and the guy on the phone just tells me oh yeah they suck that's just how they are. False! I've used them many times.”

Dennis Turskey

“This 1 star is directly related to customer service as I've not personally rented equipment from Sunbelt Rentals. With that said, storytime: My elderly mother was coming down I45 and traffic came to a standstill. She exited right after 99 to find a gas station, but had actually ran out of gas. Unfortunately, she coasted into Sunbelt Rental's parking lot. She called me panicking because she had run out of gas and, I kid you not, I heard one of the employees ask if she could move her car outside of the gate so they could close at noon. How many 65 year old women do you know that could push an SUV 50 yards and up an incline? It was even suggested she leave her vehicle until Monday when they open. What has happened to basic human decency? It's an equipment rental place and they most definitely do have gas. At any given time, someone could have said "here's a gallon to get you down to the station". A disclaimer of "You're responsible for this gas if you choose to take it and release us of any liability" could have worked. She could have paid for it. Or even, "Hey, we have to leave, but let us help you push the car outside of the gate since your son is on the way". Someone d”

Chapley Watson

“The employees at this location are all very friendly. Front desk staff is knowledgeable and helpful, and the lady who helped with bringing the equipment to me and helping me load and unload, I didn't get her name, but she was super friendly. Pricing is within the range of other rental places, but Sunbelt is generally a better option. Range of equipment, as well as their service and repair techs, and their many locations are some of the reasons we choose Sunbelt over others.”

Jason Carpenter

“I went to rent equipment, and the person who helped me was rude and didn't answer my questions. I think he needs another job or to go and play his game, which is what he did and what he cared about. I also asked the guy who unloads the equipment for a clamp. He said they didn't have any. Bad people. In other words, I won't rent anything there again. I had a bad day going to see those kinds of people there.”

CR Andrade

“Employees were very professional, rental went smoothly at a very reasonable price, and the scaffolding I rented was very simple and easy to assemble”

Tyler Chartrand

“Fair and friendly. By far one of the best pawn shops I've ever been in. Clean and organized 👌”

Casey Knight (Kckinwa)

“Overall great experience. However At first we had some issues. Richard was extreamly professional and helpful in addressing them. That's what customer service is about. Good job Richard 5 star review is because of your hard work!”

Mr. Eid

“Had to rent a metal detector from them and called back to have some help troubleshooting. They were very helpful and patient. Upon returning the equip, they were some of the friendliest people. Would definitely give them future business.”

Cameron Kelman

“I went to the I-45 North store this morning and reserved a equipment lift for $68. I was told I could pay in cash. I then rented a U-Haul and drove thru traffic to get there at 4:30. I was told I couldn't pay in cash and then we both just stared at each other. I told him I was told I could pay in cash earlier and he stared at me and said "we don't accept cash for this rental". You suck and really screwed me. I run a business and my customer will not be happy about this. I only wish I could blast you on other sites because I know this will be ignored. You don't care about small companies who order a couple times a month. I will never step foot in your stores again”

SouthCo Signs

“I rented a small front end loader/w brush hog or shredder. The shredder had dull blades and I couldn’t finish my job. They claimed it wasn’t supposed to be on there but it was. It just needed replacing and the other John Deere, identical to this one had a good shredder on it. I feel like I wasted some of my money.”

Mark J.

“I have rented equipment here twice. The staff is friendly and they waited after closing hours for me to get there during rush hour. Watch what your charged apparently each store charges different prices. So if you pay less at another sunbelt then point that fact out and make them look it up.”

Andrew L

“Drive in and drive out with rental log-splitter in Feb. 2015. It was near freezing that weekend with rain in forecast. Sales staff helped me with basic operation of unit and particular quirk. Unit was sufficient for the job at hand but I was unsure of cold weather ops. It worked like a champ and I put the 24 ton unit to the test.There was a little hydraulic leakage around the cylinder seal; probably due to coldt survived and I finished roughly 2 cords in a weekend.”

Steven Bernard

“I had a problem after they closed, in 30 minutes Jason the manager brought me new equipment l needed, plus an extra piece of machinery that made my job 1/2 the time & work. Recommend SUN BELT in Spring on I 45 to all my friends. Thanks Jason & Johnny”

Gary Whittington

“Diego is my hero!! My A/C was being repaired and I needed a portable a/c unit. Diego assisted this non mechanical mind on how to utilize the machine. When I forgot the duct hose, Diego went above and beyond to help. In the midst of my aggravating situation of a/c repair, Diego helped give me a couple of cooler nights. Thank you Diego!!”

Kent Cooper

“This is my new place to get equipment in this area. Noone else has the experience like these guys do. Easy in and out and the equipment is well kept.”

jake Talbert

“Delivery here suck scaffold was supposed to be delivered at 10:00 am didn't get it till 3:00 pm every time I called they said the driver was 20 or 30 mins away and had to call every hour👎👎👎👎👎👎👎”

Derrick Moss

“The prices were just right for a weekly rental. The rented equipment performed as expected. l will pay a return visit should the need arise.”

Mark Cordova

“They only get one star cuz you can't give any less this is got to be one of the worst equipment rental locations for sunbelt around, dealt with them for about 2 years and no problems just in the last couple months nothing but problems junk equipment people behind the counter that don't care lies, lies, lies, I went through 4 scissor lifts in one day they kept bringing out that did not work”

John Hickey
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