Vitelas Fine Woodwork & Remodeling

Vitelas Fine Woodwork & Remodeling works as carpenters out of El Paso, Texas on woodwork and remodeling jobs for area homes. They take on projects that involve custom wood elements along with broader updates to living spaces. The outfit has stepped into different residential tasks across the region, including some that stretch beyond basic framing or trim work into full replacements like roofing or interior overhauls. Homeowners in El Paso often deal with dry heat and sudden storms that put stress on wood structures, and this crew handles those local conditions on the jobs they accept.

Their services cover bathroom remodels where crews remove old fixtures and install new ones, though one project needed the entire space redone twice before it held up, stretching from an original two-week plan into two months. Roof jobs include tearing off old layers and providing bond and insurance paperwork at the start, but one case left the structure open overnight during delays, and the documents did not cover that type of work per the fine print. They also complete detailed interior wood installations and home updates, keeping some clients informed on progress while others wait through extended timelines that run over initial estimates.

Customers who gave top marks note the detailed results and how the crew stayed professional while finishing on schedule and sharing updates along the way. Lower marks come from repeated delays, extra costs, and work that did not match what was promised on paper, especially around timelines and contract details. These patterns across the feedback show why the overall rating sits where it does. DIRT Score 2.83 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I hired this guy to replace my roof. He told me that he had done many roofs in El Paso. I'm in Midland. He did give me a copy of his bond and insurance. Reading the fine print it did not cover roofing.After many delays the roof was finally taken off. It was left unprotected overnight. A large thunderstorm came and flooded my house, doing significant damage. A week later he shows up and started trying to blame other people. He has no remorse for the damage he caused. 3 years later I still have not received any compensation. The total damage was $80,000+.”

“Did not and would not recommend unless you have time and money to waste. Contract states "Honesty and Integrity"......hmmm????? I never experienced this. This company redid my bathroom completely...twice. I will let that speak for itself. Two weeks carried over to Two months!!! I finally just completed detail work myself.”

“Vitelas went above and beyond withr the work they did in our home. They are very detailed, very professional. Will recommend them to everyone..”

“This group is just amazing at what they do! Very professional, always in time and always kept us in the loop with the project! Highly recommended!”

“Exceptional service and craftsmanship. If you need your kitchen, bathroom, bedroom etc. renovated or upgraded then look no further.”