MasterCraft Garage Door Service LLC
Carpenter · Gilbert, AZ
DIRT Score Breakdown
956 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Eric did a great job. He replaced the springs, wheels & sensors on our garage door. The price was fair and the work was quick. I recommend MasterCraft Garage Door Service to anyone looking for honest, quick, quality garage door service.”
“MasterCraft Garage Door Service, did a great 👍 job with my service. Dustin Service tech explained the process 👌 He did a great job with communicating the process and the procedures with MasterCraft. Dustin was very neat, and clean through out the process. Dustin walk me thru the whole process and showed everything 💯 . I see why MasterCraft get such high praise 👏 🙌 with google reviews. It's nice to know that we have a Family own company in Gilbert Arizona that delivers excellence experience. This will be, my go to Garage door company going forward. Thank you MasterCraft from John T and Family.”
“5 out of 5 stars for sure! Dustin let me know when he was on his way. Was very knowledgeable and informative of what was going on. Fixed my garage door in under 2 hours and very well priced! Definitely would recommend them to anyone who needs repairs in their garage door! And wants a quiet garage door!”
“Jason from MasterCraft Garage Door Service was fantastic to work with. We called in the morning, and he was able to come within a couple of hours. He was very personable and knowledgeable, and he communicated thoroughly throughout the process. He answered our questions and worked efficiently. He fixed a broken garage door that had fallen off the cable and replaced the motor/chain drive, springs, ball bearings & rollers, door seals, and cables on both of our older garage doors. Both doors are working (and much more smoothly now), and we appreciate the quieter, less clunky movement. We also love the modern updates. Thanks, Jason!”
“Very impressed by MasterCraft Garage Door Service. They were able to come out same day to service my garage door that had come off the track due to the cable coming off the drum. Within 10 minutes of making my appointment I received a call from Jason the technician telling me he was already on his way. Jason arrived and was able to repair the garage door all within about 30 minutes or so after calling the office to make my appointment. That was the fastest service I've ever had for any type of home repair service. All in all I was very impressed with MasterCraft and would recommend them to anyone.”
“From my first contact with Nigel through the installation with Erick, the process was professional, courteous and a true desire to meet my needs. Nigel gave me several options based on my needs and even communicated with me on Memorial Day, which I certainly didn't expect but was impressed and pleased. Erick, the installation tech was communicative and competent and productive! Three of my favorite traits in a service person. Their price was competitive and they did not try to upsell me on memeberships. Just good old fashioned practices that will keep me calling them back as needed. Service was new Garage Door opener”
“Hi All - I recently had a problem with a garage door (large 16 foot by 12 foot) that required some attention. Dustin was dispatched to help us out. Dustin was very helpful, knowledgeable and courteous as well as focusing on a safety first process. He was able to identify the problem and convey it to me so that we could collaborate and work out the best solution. He spent approximately an hour and a half fixing and tuning the door - it now runs perfectly again. It is sometimes difficult to find a good service partner that takes the time to actually work with the customer and provide a solution that satisfies everyone's needs. Thanks Dustin for a job well done!”
“Aways a great experience with MasterCraft garage doors from the customer assistance, person who takes the initial phone call to the technician on site. It is always a pleasant experience. Jason has been to my house several times and always shows up exactly on time, is very pleasant and diagnoses the problem accurately and does the repair if needed- And doesn’t try to sell me something I don’t need. I wouldn’t use anyone else!!”
“Install was great and quick. Our installer was friendly and professional. Solved our garage problems and new motor is a huge upgrade.”
“MasterCraft was amazing to work with. From the consultation to the install they were friendly, knowledgeable, and efficient. We are very happy with the final result and would highly recommend them to anyone needing garage door services!”
Last updated: