The Playwell Group

The Playwell Group operates out of Boerne, Texas at 203A TX-46 E. They design, supply and install commercial playgrounds along with shade structures, surfacing and site furnishings. The work covers turnkey projects from start to finish across Texas, Colorado, New Mexico, Oklahoma and Arkansas. Their Google listing lists them as a playground equipment supplier and the site shows they have handled these jobs since 1988.

Customers have described both smooth jobs and clear problems. Some mention projects that went well with steady updates and solid results on playground builds and related work. Others report issues with pickleball courts that never performed right after installation, slow or missing responses to calls, and finished surfaces or setups that fell short on quality. A few noted payments made with little follow through afterward, while positive notes highlight teams that stayed professional during the build.

They handle jobs across those five states with phone contact listed as 800-726-1816. Reviewers split on how fast they reply or return messages, with some calling the group responsive during active work and others saying inquiries got brief answers then nothing. Hours and exact pricing details do not appear in the available information, though the focus stays on full install packages for parks, rec areas and similar sites.

The Google rating sits at 2.6 with no reviews counted there, while separate feedback shows a mix of strong marks for collaboration and low marks for communication and finished quality. Recurring comments center on reliability during projects and the need for better follow up after the fact.

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“The Playwell Group has been an absolute pleasure to work with! Their team is kind, professional, and always collaborative. Every project we’ve partnered on has been handled with care and clear communication. It’s rare to find a client who is both easy to work with and deeply committed to doing things the right way. Playwell truly sets that standard. Highly recommend!”

“Pickleball courts in my neighborhood don’t work. Then blamed residents for not saying it was for pickleball even thought they painted it for pickleball. Took 140k payment for it as well.”

“Terrible Company. If I could do less than one star I would! Don’t return 15 phone calls and their work is terrible. I will do everything in my power to keep them from getting anymore business.”

“Terrible work! I would stay far away from this company. Lack or communication and quality of work is low. Id take my business elsewhere.”

“Excellent company to work with – professional, reliable, and caring!”

“Super responsive, love working with this team.”

“Don’t come here if you want to play pickleball”

“Pickleball courts don’t work”

“Briefly responded to our inquiry before ghosting”