Glass World

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“I don’t normally post reviews but I wanted to share the customer service I received from the first call till completion was great and I needed to share. I was getting my shower enclosure replaced to a frameless one, Michelle was very helpful and communicated consistently keeping me updated on the process. Before their arrival I received a call letting me know they were on their way. The crew arrived promptly and worked effortlessly and were very professional. I appreciated they maintained a clean space and removed everything after they were done. We will definitely be using Glass World when we replace some of our office windows! Thanks again Glass World and staff!”

“Glass World provided a timely response to our “Online Inquiry”for glass work for our glassware cabinet. Michelle and technicians were attentive to our needs and ensured quality work at an affordable cost. Including a re-cut due to customer error. Service with a smile! Wayne and Pam”

“Fine work with expert craftsmanship and installation. The precision measuring and professional installation made the final product look flawless.”

“Original frameless shower door by another company never fit right. Glass World remeasured and replaced new door is a beauty! Entire team was great!”

“Awesome job! From my first call to Install, professional and courteous and stress free.”

“Had some glass cut to place on top of a dresser and two night stands. Great price and quick service.”

“Excellent service and product! Glass cut for stovetop. They also replaced one of our windows.”

“They did a great job! Daniel and Josh were professional and did a really great job!”

“I don’t normally post reviews but I felt like the customer service I received was over the top so I had to. I got a call prior letting me know that they were on the way. Jeff arrived promptly and after taking a look at my shower, it was determined that it was a simple fix. However, he was a wealth of knowledge, friendly and provided some great tips. We will definitely be using Glass World when we do decide to replace our shower door! Thanks again Jeff!”

“Glass look great. Installed five piece front door Reed glass, left area clean. Also, installed a large window glass that fits perfectly. Installers were professional and friendly.”

“They were professional and courteous. I had a mirror replaced on an antique vanity. The workmanship was excellent.”

“I don’t normally write reviews but I just wanted to let EVERYONE know that the service I have received at Glass World was amazing! From first reaching out for a quote, the gentleman who came and took official measurements, to the two gentleman who came and installed my glass and hung the mirror today (last minute decision they made happen). EVERY person has been so nice, extremely helpful when I ask questions and the timeliness of responses is everything I could ask for and more. All the gentleman I came in contact with greeted me with happy faces and positive energy, which is quite rare these days. I am not sure if it’s the people Glass World chooses to employ or if it’s the treatment given to the employees by Glass World, but y’all are doing something right! You can tell the people I have come in contact with enjoy their jobs and are willing to help in any way they can. Thank you all for the great service and I will be sure to recommend you to anyone asking in the future.”

“Great experience! Everyone we dealt with in the company was, knowledgeable, helpful and very professional. Had the glass in a large corner walk-in shower replaced with new frameless glass and it turned out perfect. Highly recommend this company!”

“When hurricane Beryl blew out one of our large front windows. I called Glass World Inc. They came out gave us the best estimate. It took a while to get that size of glass cut, but when it arrived, they came out, installed the glass quickly cleaned up the mess and had our store looking good again. I would highly recommend, there services to anyone. Tim King Angelic Resale Conroe, TX”

“This glass shop designed and installed my custom shower enclosure. Excellent service and we love the quality of work. I highly recommend them for any glass work.”

“Great Business, Great People. They handle all of our new construction mirrors, shower doors, butte glass windows, etc. Always prompt and professional with our homeowners.”

“The office staff was extremely friendly (Kay) and very accommodating. The guys that came out to fix the glass called me before they came and then fixed the window quickly. There were complications with the repair but they worked thru it and got it done.”

“Wonderful family-run company to do business with. Very ethical in their quoting the job and in completing the order. I would call them again if I had to.”

“Extremely disappointed in the customer service. Called main office on a Monday and set up for someone to come out to quote me on some windows. Woman was very friendly said a rep would call me but didn’t get a call until Friday. Male named Scott called me midday claiming he would be out and I didn’t have to be present. I asked him to call me so I can walk him through which windows I needed a quote on. Never called me. I called him later that day maybe 4pm - No answer. Called him again Monday, no answer. At that point I call the main office number and not his cell phone, no answer. Just unprofessional. If you don’t want your time wasted don’t bother with them. Also, there were clear signs he had been my house, be careful very sketchy and unprofessional. Would NOT recommend.”

“I have had this company come out and install two shower enclosures and was highly satisfied, but this last time I called they came out right away and measured what I was wanting done, took a week to get the quote, I called back and asked to make sure the quote was correct and was told it was even though I thought it was a little low on price and set it up to be done. I have called 4 other times, emailed and was told that they would be out to get it done and still 4 months later, nothing. I can only assume that the quote was actually wrong but they did not have common courtesy to call and let me know they made a mistake and needed to re quote it but instead silence. Sad. I will suggest anyone in Bentwater just say no to Glass World.”