Cook and Boardman

Cook and Boardman handles drywall work out of Denton, Texas. Since 1955 the company has positioned itself as a provider of commercial doors, frames, hardware, security and special requirements across the Southeast, with a service location in Winston-Salem. The business supplies products after assessing needs for commercial buildings and works through staff who hold AHC credentials. CBX Solutions coordinates doors, frames, hardware, security and network technology under one approach for complex commercial projects from initial installation through ongoing operation.

Customers mention long waits for quotes, with one report noting three weeks and multiple follow-ups before hearing back from sales agent Hervé Morini, who came across as dismissive toward smaller buyers. Other accounts describe solid pricing on commercial door and hardware packages thanks to national buying power, along with reliable distribution for hand dryers and related items. One job review notes quick unloading at the site with no issues, while another calls the operation a strong performer in its field for full opening solutions.

The company operates across the country and maintains a Winston-Salem base for local service. Reviewers point to straightforward project coordination that reduces surprises on commercial jobs, with emphasis on code compliance, fabrication and installation steps handled in-house. Hours and exact response times vary by project, though the listed feedback shows both delays in initial contact and steady follow-through once work begins.

The Google rating sits at 4.6 with no reviews attached to that profile. Feedback from other sources repeatedly covers pricing strength, distributor reliability and occasional problems with sales communication or treatment of smaller accounts.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Took them 3 weeks after me reaching out multiple times to get a quote. Once Hervé Morini the sales agent got back to me. Was very disrespectful and basically told me that you are a nobody small guy and that we have never worked with you and in this voice here a laugh and shrugged it off. I was planning on ordering 1 Commerical door and 8 pairs later. But this company will not be getting any of my business due to the lack of emotion and disrespect. I hope this company keeps Hervé in check because I made sure to let Senneca’s top know the situation. Doesn’t matter if it’s a small client or big all shall be treated with respect that’s conman sense in business practice.”

“They provide commercial door and hardware services across the country. Allow a great buying power giving good pricing.”

“Excellent distributor for all your hand dryer, door and hardware needs”

“Crown jewel in industry.”

“Fast unloading no complaints...”