Duke Electric Company, Inc.

Duke Electric Company, Inc. works out of Amarillo, Texas as a full service electrician. Their main focus stays on electrical construction for commercial and industrial sites along with testing and maintenance programs that keep systems running without surprise failures. Notes show they also handle substation and line work plus limited energy jobs like fiber optics. Homeowners sometimes reach out when they need something beyond basic wiring such as a dedicated circuit for a hot tub or help finding the right crew for a residential install in a smaller town like Lipscomb. The company keeps crews moving between big projects and occasional smaller calls in the Texas panhandle where weather and distance can complicate schedules.

They install and service commercial fire alarm systems using Bosch equipment and tie those into security setups for clients who want integrated protection. On the testing side crews perform preventative checks to catch issues before they shut down operations. One review from Heather Anderson noted a reasonable quote for running a 220 line to a hot tub along with clean work that avoided damage to the yard or house siding. Another customer Hammer Scott said the company mainly sticks to commercial electric but still gave directions that led to a successful installation at his parents place. Negative notes mention technician Jason missing callbacks after getting an address wrong and one report of an employee driving recklessly through traffic.

Customers give steady marks for quality on the jobs that get finished right the first time and for keeping prices in line on straightforward installs like the hot tub circuit. Communication draws the most complaints with delays in follow up calls and mixed signals on scheduling. Safety concerns appear in at least one review where driving habits raised red flags about overall attention to detail. The mixed record of solid work on some residential requests alongside commercial focus and occasional service gaps explains the current standing. DIRT Score 3.75 from 23 reviews on Finds.

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“Very reasonable quote for putting in a 220 for a Hottub. Our friend had one put in and the electrician they used drilled a hole in the house and caulked around the hole. He also didn’t dig up our yard like we asked. This electrician was very professional and did not disappoint with attention to detail! HIGHLY RECOMMEND!”

“Jason finally made it out too look at our Situation. He never called me to let me know he got a look at it. I had to keep calling him back after he got the address wrong .then we'll talked and he said well you might want to go with someone else because you know you're a trailer park and we would need to substantial down payment because of the work that needs to be done .I've had 3 other estimates not one person is asked for a substantial down payment. He continued to say that at Duke electrical, were very high end and basically that we should go with someone else. Last I checked we've paid every bill that's come our way and in AMERICA we are treated equal.!!! I will ram sure to get this passed around.”

“These people have no regard for public safety. One of their employees tried to run me off the road. Speeding and weaving in and out of traffic. If they don't care about safety they don't care about their customers.”

“Mainly does commercial Electric but they pointed me in the right direction to eventually getting an installation done at my parents place in Lipscomb, TX!”

“They are a great bunch of people there. As well as the awesome dodge truck parked out front.”