Alterman, Inc.

Alterman Inc works as an electrician based in Austin Texas from their office at 1340 Airport Commerce Dr. Their services cover electrical construction and pre-construction management plus design and installation of voice and data communications systems along with video cabling access controls security and surveillance systems. They also handle electrical service preventive maintenance and 24-hour emergency service. The company keeps hours from 7:30 to 4:30 on weekdays and stays closed on weekends.

Customers have described jobs such as electrical work on a new warehouse in Cedar Park where the crew showed up recommended by the prior tenant and handled the project with fair prices and prompt attention. Another customer needed telephone wiring completed in an older building after other providers offered no help and the data services group responded quickly to finish the repair.

Reviewers mention that some projects move forward with clear communication and on-time results while others note repeated issues with company vehicles driven erratically around downtown Austin including cutting off other drivers near South First Street and Riverside. Feedback also covers management practices that affect how staff are treated and overall customer service that varies from helpful to unresponsive.

The business carries a Google rating of 3.6 from 23 reviews. Recurring topics in the feedback include communication during jobs driver behavior on the road and how service and maintenance requests get handled.

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“Working with Alterman on our new warehouse in Cedar Park, and they have been great. They were recommended to us by the previous tenant, and everything is great. Good communication, fair prices, friendly, prompt service.”

“You cannot be young, licensed and talented, service management will immediately see you as a threat. Your English and communication skills cannot be above par, service management will see you as a threat. Couple notes of prejudice. Write ups are indiscriminately given. All in all they didn’t want to see a young black kid at the top of the food chain, we’re out of all the members there I was 1 of the most qualified.”

“If you’re needing a job in electrical Alterman electric should be your first choice. They are awesome in everything they do as they inspect everything after they are complete to assure perfection. I have had nothing but great things happen while working with them and I highly recommend anybody who wants to get into this trade try out Alterman electric first!”

“They have SOMEONE driving either vehicle numbered 1729 or 1791, that is cutting people off in downtown Austin. He's driving a white, 2 door cab truck! He is driving erraticly in the area of South 1st street......crossing LBJ Lake..... and then cutting people off turning left onto riverside. And then is cutting people of while he turns right onto South Congress. I called and reportimed it to their office and they said they do not care! So I hope their Commercial Insurance Carrier reads this and knows that they have irresponsible and dangerous driving people working for this company!”

“I needed some telephone wiring done in an older building. AT&T was NO HELP! I contacted Alterman and the Data Servies group were able to assist. They responded quckly and addressed the issue in short order.”

“Horrible drivers how unprofessional if that’s how you drive I can’t imagine the work you be doing”

“There’s a few people and Management who have decent communication skills.”

“Terrible customer service and the drivers are horrific.”

“Very clean. First time here.”