Jayden Electric Company

Jayden Electric Company handles electrical work in Austin, Texas. Jayden runs the outfit and handles calls for jobs like installing chandeliers, vanity lights, can lights and other fixtures. The crew also fixes breakers in main panels, repairs arc faults and checks outlets that stop working. Service calls start at one hundred twenty five dollars with an option for a one hundred forty nine dollar package that includes some priority and discounts. They keep hours from seven in the morning until eight thirty at night every day of the week.

Customers call for fixture installs and breaker fixes that get resolved on the spot in under an hour. Dave answered questions at length on options and explained the work before starting. Raymond sorted a breaker problem that another crew could not pin down. Techs showed up in masks and booties, cleaned after themselves and gave phone updates before arrival. Some jobs involved high ceilings or quick outlet repairs while others needed arc fault fixes that kept the house safe.

Response times range from ninety minutes after a phone quote to a couple hours on the same day in good cases. Communication happens mostly by text or phone and some customers report quick scheduling while others describe cancellations and delays stretching to weeks. The address sits at 4410 E Riverside Dr and the crew covers residential calls around Austin with no extra service area details listed. Pricing stays straightforward on the initial call but some reviews note upsell attempts for memberships before the first visit.

Google shows a 3.6 rating from seventeen reviews. Common notes cover knowledgeable staff and efficiency on fixture and breaker jobs alongside mentions of phone contact and scheduling. Positive feedback highlights professionalism from named techs like Dave and Raymond while negative ones focus on missed appointments and follow up issues.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I just purchased 2 new bathroom vanity light fixtures and a new chandelier but needed them installed. Went to Google and found the electrician at Jayden Electric Company with their great reviews. I called and he was able to give me a very reasonable quote over the phone to install and was at my house within 90 minutes to do the job. He was super professional and clean and even found a problem I had with a breaker in my main panel that he was able to resolve. Thank you!”

“Jayden is such a kind, professional and competent electrician! He is very easy to get in touch with and very skilled in his profession. You can tell he takes great pride in customer satisfaction and in his company. He installed can lights (on a high ceiling), a light fixture and repaired arc faults at our home. I will not hesitate to recommend him and will definitely use his services in the future!”

“I called to make an appointment on June 30th. It is $125 for them to come to my house for a service call. They offered me a package that was $149 and with this package I was supposed to get priority service, 10% off labor and parts. Notice the priority service. So they made an appointment to come the following Monday. Then they cancelled that appointment via text. And said they would TRY to schedule it for the following Thursday (but no guarantees). They couldn’t find an electrician for Thursday so now the soonest they can come is July 19th (that is 20 days!!!) I was mad but reluctantly accepted. All this happened through texts so I have proof. Then on the 19th I called them to give them my husband’s number because I wasn’t going to be home. Then they told me my service call was cancelled due to lack of response from me! They said I didn’t return calls. I never got any calls, only texts and in responded to all of those. So I did get my $149 refunded but i asked for a supervisor to call me because I think they should know how customers are being treated. It has been several days and no call yet. Since they didn’t call here is my communication with me.”

“Booked this company over the phone for a service to check on some outlets that weren't working. As I was doing this they tried to upsell me to a membership. Since I hadn't used them before, I said I would wait until after their service was completed to decide. My appointment was for 8am -11am and they said they would contact me 30 min before arrival. I didn't hear anything that morning. Around 11:15 I called and told them no one had showed up or given me a call. they said they would speak with a manager and have them call me back. At 3pm I called again to see if someone was coming. At that point they said no was available and they couldn't schedule me for another 2 weeks after they missed the appointment. I will be looking somewhere else for electrical work in the future and can't recommend this company.”

“Once again, Jayden Electric Company has exceeded my expectations. I don't often bring a contractor back to my house, as invariably, they do something to lose my trust, but I would definitely call back Jayden if the need arises. They are knowledgeable, friendly, honest, courteous, helpful and quick. I could go on and on, and oh, let's not forget, they are totally trustworthy. I can't say enough good about them.”

“The technician was professional courteous and very nice. He wore a mask and booties and cleaned up after himself. He called a few minutes before his appointment time to let me know he is on his way. He explained everything he was doing before he did it. I recommend this company for your electrical needs.”

“My husband and I stayed home all day waiting for a same day appointment from 215-515. No one even bothered to call by 515 and when we called they said they had to call management and see if they could send someone qualified out. Qualified to put in an outlet where there’s already wires? Isn’t this an electrical company? They asked to come out a week later. We said no.”

“Dave was fantastic. He took all of the time needed to answer each and every one of my many questions. It was obvious to me that he took pride in his job and educating me about all of the options that were available to me. And, I really appreciated that. He really knows his stuff and made feel very comfortable working with Jayden.”

“Zero communication. I called to schedule an appointment for some fairly minor residential work. The 1st day was a no show and no call. I rescheduled for the following day and again a no call and a no show. This is after paying for an annual contract over the phone. Very happy to take my money but unable provide any service or any communication at all”

“Dave was amazing. He was able to figure out our larger problem that took an electrician from another company 9 hours to TRY and figure out before he gave up. I would highly recommend Jayden Electric Company . A++++”

“They were on time, professional, knowledgeable and efficient and took care of the problem within a half hour. Their commitment to prioritizing their customers’ needs was above and beyond. Would not hesitate to hire them again!!”

“Pretty sure this is a scam. Called for electrical service, appointment scheduled. After missing the appointment 3 times, it was clear nobody was every going to show up. Dont fall for the "premium service" either.”

“Highly recommend. They came out within a couple hours of calling, completed the jobs on site at a reasonable rate and the technician was extremely friendly and knowledgeable. Overall great experience.”

“Fast and efficient work. Fixed my breaker issue and knew exactly what was happening. Very impressed with Raymond and his knowledge, as well as his professionalism.”

“You guys dont have a phone number?? Can I please have it?”

“Friendly customer service, but the electrician never showed up. Called and received a refund...”