Custom Wiring Inc

Custom Wiring Inc operates as electricians out of Fredericksburg, Texas. They handle all sorts of electrical needs for homes in the area, from wiring up new construction to fixing existing systems. Located near Windsong Ln and FM 2093, they serve local homeowners who need reliable power solutions. The company focuses on practical electrical work without unnecessary extras, dealing with everything from basic repairs to more involved projects like adding backup power sources. Homeowners in this part of Texas often deal with weather-related issues that can affect wiring and outlets.

They take on jobs like full electrical setups for new builds and installing generators for backup power during outages common in the hill country. Technicians such as KJW have completed generator installs with solid results and handled follow-up checks to make sure everything runs right. For repairs around the house, they send out people like Tyler who give straight quotes on what needs fixing and check for any safety hazards like bad wiring that could cause problems. Customers have noted how they manage assessments and get the work done without dragging things out, focusing on getting the power back up or the new systems running properly in Fredericksburg homes.

Customers keep coming back because of the quality of the electrical work, which scores high marks across the board. They appreciate the honest approach to quotes and the way the team checks homes for hazards before finishing up. Communication stays clear from the first call through completion, and the results hold up well on both new installs and fixes. Speed and reliability come through in how they handle requests without leaving folks waiting too long. DIRT Score 4.15 from 23 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“KJW was our electrician on our new build and did a great job including follow up. We had them install a new generator and the work was excellent. Great workmanship and excellent service. Recommend”

“KJW electric is always our go to electric company. Their team is professional, reliable, and does high-quality work every time. They're easy to work with, communicate well, and we always know the job will be done right. Tyler is wonderful and I highly recommend!”

“I called just before noon and spoke to a nice receptionist in order to request an assessment on electrical work at my home. She was nice enough, and told me she would pass along the message. After I didn't hear back for a few hours, I called again around 4 pm The receptionist told me that all the technicians were still "in the field", so I would have to wait to hear back. I finally got a call between 5 and 6 pm, and made arrangements to have someone come to my home the next morning. Tyler arrived on time the next morning, and quickly assessed the situation. He told me I had "major issues", and that he recommended fixing the same day. I agreed that the issues were major, but I had another electrician coming to asses and give a quote, so I was not ready to commit to KJW. He was kind, and told me to call later this morning when I made a decision. I called just before 12 pm that same day to get their full quote (I had also requested some other electrical work to be done). I was told again by the nice receptionist (whom I am assuming only has a phone and a post-it for office equipment) that the technicians were all out at the moment (and for some reason cannot be reached - at all, by any means) so I would have to wait for my quote until the end of the day. I was a little confused (and annoyed), as Tyler (the technician), made it sound like everything needed to be taken care of today. Sure enough, Friday came and went and no one ever called me back to give a quote. I had to call again on Monday morning, and left a message. The receptionist got back to me promptly, but then explained that the technicians were all "out already", and that they probably wouldn't be able to give me a quote until WEDNESDAY now. I reminded the receptionist that it is the year 2026, and there are surely multiple ways to contact a technician via cell-phone, email, text message, etc, even if they are "in the field". She stated that there was not, so I came to the conclusion that they must not want my business. I decided to go with Fused Electric in Fredericksburg, and do not regret it for a second. I was disappointed because I was referred to KJW by several people that I trust, but I do not have time for poor customer service. I rarely ever give a bad review, but I was so frustrated by my experience that I hope this review sparks change in how this company conducts business and serves as a warning to other potential clients. It sounds like they do excellent work and that others have had great experiences based on the reviews posted here, but unfortunately I never got the chance to see for myself. If you have time on your hands and don't mind playing phone tag with a sweet-sounding receptionist, then feel free to give KJW a try. Otherwise, I suggest you look elsewhere.”

“Tyler was awesome! Needed a quote on a repair at my house and he was professionally honest. No beating around the bush, made sure my home was safe from any hazards. I’ll use kjw from here on out!”

“Having electrical issues while out of the country is no fun, however with just one quick phone call all was taken care of. They were personable, organized and efficient. Just like having a doctor or hairdresser, now I have my electrician!”