West Coast Solar
Electrician · Concord, CA
About
West Coast Solar handles solar panel work as electricians out of Concord, California. They focus on system design, panel installation, home battery setups, and financing options for both houses and businesses across Northern California. The company has handled thousands of these projects since 2007 and offers service requests for existing systems along with warranty support. Customers reach them at the listed number to schedule consultations or get quotes for custom setups.
Reviews describe full solar installs where crews like Ryan, Gabe, and Travis handled permits, scheduling, and clean work from start to finish. Other jobs include inverter swaps by technicians such as Cliff and Josh, plus remote monitoring fixes on EcoFlow systems by Rob. Some homeowners reported solid results on residential jobs with good explanations and follow-up checks, while others noted delays stretching weeks or months on service calls and incomplete array configurations that left monitoring gaps. A few cases involved repeated rescheduling or unreturned calls before parts arrived and work wrapped up.
Work patterns show mixed response times, with some jobs moving quickly once crews arrive and others slowed by multiple reschedules or long waits after initial contact. They cover Northern California areas and handle both new residential and commercial projects plus inherited service contracts. Pricing details stay tied to zero-down financing options mentioned in their materials, though reviewers focused more on how long it took to complete steps than on exact costs.
Google shows a 4.3 rating from 214 reviews, with praise for individual technicians often offset by complaints about delays and follow-through. Recurring points include clean final installs when completed and frustration over service timelines. DIRT Score 4 from 214 reviews on Finds.
Service Areas
DIRT Score Breakdown
214 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Ryan, Gabe, and Travis along with all of the West Coast Solar Team were all very supportive and knowledgeable throughout the whole process of having our Solar install led for our home. I chose to work with West Coast Solar and their Team because of my in-laws used West Coast Solar and they treated them with up most respect and support. Ryan and his Team made the process easy and hassle free for my wife and I. They handled everything Start to Finish. Scheduled all of the Appointments and Permits. Day of installation was perfect no problems clean installation and we'll designed system. My wife and I will recommend West Coast Solar to anyone that is interested or looking to get Solar.”
“The technician who finally arrived at my house five weeks after I contacted West Coast Solar, did a great job replacing the inverter. The level of service from West Coast Solar as a company has a lot of room for improvement. Five weeks without Solar is not acceptable. I made many phone calls that were not returned, and I felt like I was getting the runaround. In the end, solar edge sent the inverter to West Coast Solar, who scheduled the work, then reschedule the work, then reschedule the work again! The technician was confident and professional, but it was five weeks until he showed up”
“I am providing the latest update on the installation of my system which has still not been completed by Westcoast Solar since the original installation of sept 2024. I REALLY DID NOT WANT TO HAVE TO GIVE ANOTHER BAD REVIEW. HAD THEY FOLLOWED THROUGH COMPLETELY, I WOULD HAVE PROVIDED A REVISON THAT I WAS COMPLETELY SATISFIED. BUYER BEWARE LOOK AT THE RATINGS OF 1 STAR ON ALL REVIEW APPS. THEY ARE MORE THAN LIKELY TRUE. This company is horrible to deal with. They never configured my arrays so that I could monitor the output for each panel. I don't know if panels are producing correctly now or not. I have contacted Enphase to ensure that this was supposed to be done in of the 5 step commissioning process. I have been trying to get them to remedy this issue since June of 2025. I just get answ”
“Cliff with West Coast Solar is AWESOME!! Polite, courteous, friendly and approachable! He explained the processes very well, checked in with me before, during and after he had finished. What an asset to the company! Give him a raise! 👏🤩 Turns out we needed a new inverter and Josh, the service tech was also AWESOME! Communicated every step of the way, arrived promptly on time, checked with me mid-process and upon completion. Efficient, courteous and expert service! 👏😃”
“West Coast Solar helped us quite a bit. They were the installers of our solar but we ended up inheriting a service contract with Spruce (Real Estate Agents didn’t do any paperwork for Spruce, only West Coast Solar) when we purchased the property in 2020.. West coast Solar was set to come to our home in November of 2025 to replace a broken inverter, they found that we had a service Contract with Sprucepower. They went out of their way to help me to get Sprucepower to not move so slowly to go through their processes. The inverter is now at my property as West Coast Solar had my part and arranged to have me come and get it! I will be buying out the remainder of my service contract with Spruce and have West Coast Solar service it if needed. I highly recommend West Coast Solar!”
“I like to thank Rob for the excellent customer service provided, he worked on 2 EcoFlow solar installations on my son’s homes. First one is perfect. But 2nd one has intermittent issues that requires immediate diagnosis when it happens, this is where Rob shows his excellent commitment to customer services. I called and text him after hours, during weekends and he always responded right away and be able to monitor the system remotely and worked with us on diagnostics, without him, it will be very difficult to figure out due to it’s a new and smart system that requires technical knowledge to understand what the system alerts are. Rob has excellent knowledge and always provided logical explanations on what to look for next. I would give a 5 stars review, but I felt the office did not take into”
“I purchased a solar system from West Coast Solar in Brentwood CA. I have a solar panel that is under warranty and West Coast Solar has refused to honor the warranty contract I have with them to fix/replace the panels and will not respond back to multiple service requests and have now said to have my attorney contact them. I would never recommend doing any business with West Coast Solar based on the poor customer service I have experienced and lack of professional service from management and owner/CEO. *** response to owner response to my review... I have tried several times to try and get the service visit accomplished. West Coast Solar has refused to respond to my numerous request via email and phone calls to try and rectify the issues. West Coast Solar has not responded to my warranty re”
“It has taken over four months from deposit to passing city inspection. Most of the installation was initially unsatisfactory and had to be redone resulting in probably three weeks delay overall. However, the end result is super nice. The office staff and the field workers were always polite and cooperative. I suspect that things would likely have gone smoother if the work flow was more normal, however, with incentives about to expire everyone was under pressure to complete a heavy workload.”
“I bought solar from westcoast solar in 2022. Recently my inverter went bad in September 2025. I contacted them in November and they said they would handle it. Heard nothing from them for about a month which my pge bill is going up because of no solar and I try to contact tuem and you speak to someone. The phone operator you speak to isn't even in the country from the heavy accent I assume. All emails we have sent have been returned to sender. Either this company is severely mismanaged or they scam people.”
“He was on time, very quickly made the changes and verified the system performance. After completion, we had a discussion about solar/batteries in a very relaxed atmosphere. Great job West Coast Solar.”
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