Direct Current Systems

Direct Current Systems handles electrical work in Livermore with a focus on security system installs that include cameras and the wiring needed to make everything run. Reviewers describe jobs that start with sales reps laying out options and then move to techs handling the physical setup on site. One customer noted an issue after a camera install where property damage needed fixing but the process dragged with calls getting dropped and delays in offers to make it right. Other jobs centered on linking systems like ADT to Google Home so they operated together without glitches once the wiring was complete.

Customers point to specific techs who stepped in during installs. Arturo Carrillo took over when an early hiccup appeared and stayed in touch until it was sorted. Aden handled the connections after that and kept things moving with clear updates. Charles explained the security setup in plain terms and avoided any hard push. Allen ran the wiring in a way that stayed tidy even for someone particular about order and stayed on a call to fix the Google Home link. Sonny laid out a price that worked for the system. Alanagh and Jeff adjusted the schedule around work hours and finished the job without extra delays.

The crew gets described as responsive when issues surface and willing to follow up until the customer sees the system working as expected. Techs stay involved through the whole process rather than handing things off. They fit jobs into existing schedules and keep the work moving at a steady pace so the install does not drag on. Communication stays direct with updates on what is being done and why certain steps matter for the final setup.

Google shows a 4.5 rating after 130 reviews where people mention clean wiring and techs who resolve snags without extra back and forth. The same points come up across reviews about the named techs staying professional and the systems ending up reliable once complete. One lower review flagged the follow through after an install when damage claims needed attention. DIRT Score 4.2 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Security system install was flawless technician really took care of what we asked. When it came to the cameras we had an issue with property damage and when it came to getting it resolved I was passed around, hung up on, and was offered resolutions too late. I would recommend making sure your sales representative is the truth was possible because After signing the contract, you Have three days to change your mind, risk free and nothing more not even after you receive your equipment.”

“We had a small hiccup at the very beginning of our installation, but I can confidently say the way it was handled completely exceeded our expectations. As soon as we connected with Arturo Carrillo he was amazing and immediately took care of the issue. He was professional, responsive, and genuinely reassuring. Most importantly, he remained actively involved throughout the entire process, consistently following up to ensure everything was resolved properly. That kind of leadership and communication does not go unnoticed He connected us with Aden, and from that point forward, the experience completely exceeded expectations. Aden demonstrated outstanding professionalism, attention to detail, and pride in his work. He didn’t just correct the situation — he elevated the entire setup. He went above and beyond to ensure everything was optimized and that we felt fully confident and satisfied before leaving. It is rare to see this level of ownership, follow-through, and customer care. Arturo and Aden turned what could have been a frustrating experience into one that reinforced why choosing ADT was the right decision. Truly 10/10 service. Highly recommend”

“Charles the representative was very humble, informative and was able to relate to concerns. He didn’t push for my business. Allen the installer was very clean at his wiring. As a person who has OCD tendencies, I am impressed. We had some difficulties with ADT connecting with Google Home and vice versa, he stayed on the phone until it was resolved. Highly recommend both for their business.”

“Sales rep, Sonny, gave me good deal for my security. I had a great experience with the tech, adan. He was professional and informative. My system is working perfect, no complaints. Highly recommend.”

“Alanagh and Jeff were so helpful and worked around my work schedule and were very competent in doing their work quickly and efficiently. The install came out great and I can actually trust that it was installed right”