Ball Electric

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“I don't even think the actual company is located in Pasadena. I think it has local storefront but is somehow part of a network some corporation has bought out. Because every call I get from THEM is via an 800 or 855 area code instead of the local number. My heat and electric went out on Dec 24. I called them because they could get someone out the next day 9-12. And they pitch me on a $99 a month subscription fee to handle all my stuff. I agree. I waited from 9-11:30 then called to ask when he was going to arrive only to find out it had been CANCELLED. They never told me. I was frantic. I'm 70, have an autoimmune disease, have no heat and the electricity in my kitchen is off, meaning my food is not safe, my stove doesn't work, and my microwave doesn't work and it's 62 degrees in my house. They got someone out that day. But he couldn't fix it. The texted me that he could come that day and I said I was available and gave them another date. NO RESPONSE. Today, I get my contractor out here to look at everything and while she's looking at the HVAC system I get a text that a repair guy is coming at 3. NO NOTICE. No confirmation of the appointment. I text that I have to cancel. Their communication is awful. They text or call from a different number and I have no way to assign all these numbers to the company. Just now I got a text from them from a 251 area code which is in Alabama. Why are THEY texting me and not the local company? DO NOT use this company I think it's one of those things where a local company has been bought out by a corporation and that always means service and quality drops. I just looked up where the physical building should be and there is NO PHYSICAL BUILDING for this company. It's a lie. I looked up every number they used to contact me and their all VOIP (Voice Over Internet Protocol) It's a scam. VOIP is used by scammers to hide their true location. Lastly, I've people searched all the reviewers here and they have absolutely no internet presence, no Facebook, no social media. So I think they're made up.”

“I would surely endorse this company to everyone. It was this company that provided me an excellent service towards the faulty switches, and I was lucky that their electrician was able to do it in a short period.”

“The electrician did a fantastic job fixing my fuse with no power. He was thorough, shared valuable maintenance tips, and ensured everything was in perfect working condition before leaving. I am highly satisfied with the service and would recommend this company to anyone without hesitation.”

“This was an amazing person; he was willing to do full-house rewiring work with us. Very attentive to us, he asked all the questions he needed. And being willing to come at the last minute was beyond amazing. I recommend this company to anyone. That needs help, thank you so much!!”

“This company is FANTASTIC! I've been relying on them for years and have complete trust in their services. Today, they repaired my non-functioning outlet, and I was thoroughly pleased with the results. The electrician was highly professional and demonstrated great expertise. Overall, it was an excellent experience, and I will definitely use their services again!”