Humphrey & Associates, Inc

Humphrey & Associates, Inc serves as an electrician outfit based in Carrollton, Texas. They handle electrical jobs for homes and businesses across the area, where North Texas weather often brings power surges and heat related failures in older wiring. One repeat customer named Erik Schuyler has called on them for more than twenty years across both personal houses and commercial sites. Crews show up to manage standard electrical repairs and installations that keep lights running and panels safe. Carrollton homeowners run into these issues from aging infrastructure and sudden storms that knock out circuits without warning.

The company sends technicians out for repairs like fixing tripped breakers, running new outlets, and sorting through panel upgrades when voltage drops hit during peak summer months. Erik Schuyler noted they stay on schedule, finish the work without extra charges popping up later, and leave the site clear of debris once the job wraps. Other calls have involved vehicle incidents on the road, such as one driver rear ending a car while on the phone or another cutting through highway traffic in a company truck. Customers report initial visits resolve the immediate electrical problem but then face billing jumps that reach several hundred dollars beyond the first quote, after which follow up calls go unanswered.

Long term clients single out the crew for solid quality on the actual wiring fixes along with clear talk on what needs doing and fair timing to get in and out. Price disputes show up often though, along with driver conduct complaints that hurt the overall mark. These patterns from the seventeen reviews point to reliable hands on the tools in some cases but repeated headaches on costs and road behavior that drag the numbers down. DIRT Score 2.09 from 17 reviews on Finds.

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“I have used Humphrey & Associates for over 20 years for both business and personal electrical work I need to have done. They care about communication, quality and are very punctual. No hidden fees or costs. They do amazing work and they always clean up their mess. I have had projects ranging from a couple hundred bucks to projects over $20k I currently have them working on a $3,500 project to run new power to a new piece of shop equipment I'm getting. These guys are high end professional electricians. I've dealt with Jeff over the years and the relationship is great. It's almost like having your own group of personal electricians. I highly recommended this company. Zero issues or problems with them in over 20 years.”

“One of their cars rear-ended me because the driver was distracted by his phone, and they have many complaints about this. They should hire more responsible drivers. I'm going to file a claim with their insurance company.”

“Initially came out and did what we called them for, we were told from an associate within the company one cost , and then the cost increased by hundreds . The communication after we disputed the cost stopped as if there was no need for an explanation and said bill needs to be paid. Ended up having another electric company come out that was up front and honest and took care of all of our electrical. Definitely no follow up on quotes and billing corrections . Lots of miscommunication internally with this company. No one wants to take accountability for mistakes anymore and this company is no exception. There are better companies out there, stay away from this one. Btw , bill has been paid. That wasn’t the problem, the overbilling with no explanation was .”

“Employee truck cutting through traffic on the highway and giving people the finger. Will never use this company if they allow their employees to act this way. SXM-9739”

“Unit #1057 or #1067 Cut us off multiple times without a turn signal”